Due to COVID-19, HCA’s lobby is closed. Learn more about HCA's customer service options during the pandemic.
What we're working on
We have two major projects under way to improve care coordination through health information technology. Both are guided by the Washington State Medicaid HIT Plan and accompanying operations plan.
On this page
"Enabling real time medical, dental, social service support, and behavioral health care information to follow the patient across care settings and over time – regardless of the insurer, plan, or provider."
When fully populated with clinical records, the CDR will provide authorized access to integrated records to help providers make treatment, medication, and referral decisions.
This effort will result in an integrated record for Apple Health (Medicaid) clients who may have moved from provider to provider or from health care plan to health care plan. To improve coordination of care and patient outcomes, complete and relevant real-time data must be delivered to the right provider, for the right patient, at the right time.
"Helping hospitals and providers make the switch from unsecured, paper records to secure EHR systems."
We want to help hospitals and providers make the switch from unsecured, paper records to secure electronic health record systems. Through EHR systems, doctors and patients are able to work together to manage private and up-to-date health records, avoiding repetitive tests, and increasing efficiency.
Hospitals and eligible health care providers who serve Apple Health (Medicaid) clients in Washington state can get federal funding to set up and use certified electronic health record systems.
The Centers for Medicare and Medicaid Services (CMS) requires we have a strategy supporting service delivery and payment transformation as part of our Medicaid Transformation work. We developed a strategic roadmap identifying activities advancing health information exchange in response to this. The roadmap further calls out specific tasks which the annual Health IT operational plan outlines. We share progress on these tasks with stakeholders during monthly meetings and in quarterly reports to CMS.