You should contact the plans when you have questions about:
- Benefit details (including Rx coverage)
- Finding a doctor or dentist
- ID cards
- Copayments, coinsurance, deductibles, or claims
- Health plan complaints or appeals
- Using the plan's website
Medical and dental plans
- Medical plans
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I need help with: |
Contact: |
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Kaiser Permanente Northwest benefits
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Kaiser Foundation Health Plan of the Northwest*
(Classic, CDHP, or Senior Advantage)
*Kaiser Foundation Health Plan of the Northwest offers plans in Clark and Cowlitz counties in Washington and select counties in Oregon.
Online: Kaiser Permanente NW for PEBB members Phone: 503-813-2000 or 1-800-813-2000 Medicare members: 1-877-221-8221 TRS: 711 Language interpretation services: 1-800-324-8010 (TRS: 711)
Address
500 NE Multnomah St.
Suite 100
Portland, OR 97232
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Kaiser Permanente Washington benefits
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Kaiser Foundation Health Plan of Washington
(Classic, CDHP, Medicare Advantage, Original Medicare, SoundChoice or Value)
Online: Kaiser Permanente WA for PEBB members Phone: 1-866-648-1928 Medicare members: 1-888-901-4600 TTY: 1-800-833-6388 TRS: 711 Language interpretation services: 1-866-648-1928 (TRS: 711)
Address
1300 SW 27th Street
Renton, WA 98057
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Premera Blue Cross benefits
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Premera Blue Cross (Medicare Supplement Plan F and Plan G)
Online: Premera's website Phone: 1-800-817-3049 TTY: 1-800-842-5357 Language interpretation services: 1-800-817-3049 (TTY: 1-800-842-5357)
Address
PO Box 327
Seattle, WA 98111-0327
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Uniform Medical Plan (UMP) benefits
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Uniform Medical Plan
(Classic, Select CDHP, or UMP Plus, administered by Regence BlueShield)
Online: UMP website for PEBB Phone: 1-888-849-3681 TRS: 711
Language interpretation services: 1-888-849-3681 (TRS: 711) Monday through Friday: 5 a.m. to 8 p.m.; Saturday: 8 a.m. to 4:30 p.m. (Pacific)
UMP Plus–Puget Sound High Value Network
Online: Puget Sound High Value Network Phone: 1-855-776-9503 TRS: 711
UMP Plus–UW Medicine Accountable Care Network
Online: UW Medicine for PEBB members Phone: 1-888-402-4237 TRS: 711
Address (for medical benefits)
PO Box 1106
Lewiston, ID 83501-1106
1-888-849-3681 (TRS: 711)
Address (for prescription drugs)
PO Box 40168
Portland, OR 97240-0168
1-888-361-1611 (TRS: 711)
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UnitedHealthcare benefits |
UnitedHealthcare
(UnitedHealthcare PEBB Balance and UnitedHealthcare PEBB Complete)
Online: UnitedHealthcare for PEBB retirees Phone: 1-855-873-3268
Address
185 Asylum Ave
Hartford, CT 06103
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- Dental plans
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DeltaCare
Administered by Delta Dental of Washington
Online: DeltaCare for PEBB members
Phone: 1-800-650-1583
Address
400 Fairview Ave N
Suite 800
Seattle, WA 98109-5371
Uniform Dental Plan
Administered by Delta Dental of Washington
Online: Uniform Dental Plan for PEBB members
Phone: 1-800-537-3406
Address
400 Fairview Ave N
Suite 800
Seattle, WA 98109-5371
Willamette Dental of Washington, Inc.
Online: Willamette Dental Group for PEBB members
Phone: 1-855-433-6825
Address
6950 NE Campus Way
Hillsboro, OR 97124-5611
- Health Savings Account (HSA)
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HealthEquity
Online: HealthEquity for PEBB members
Phone:
Kaiser Permanente CDHP members: 1-877-873-8823 (TRS: 711)
UMP CDHP members: 1-844-351-6853 (TRS: 711)
Additional benefits
- Auto/home insurance
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Liberty Mutual Insurance Company
Online: Auto and home insurance
Phone: 1-800-706-5525 (mention you are a State of Washington PEBB Program member; client #8246)
- Flexible Spending Arrangements (FSA) and Dependent Care Assistance Program (DCAP)
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Navia Benefit Solutions
Online: Navia Benefit Solutions
Email: Navia customer service
Phone: 1-800-669-3539
- Life insurance
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MetLife
Online: MetLife MyBenefits
Phone: 1-866-548-7139, benefits specialists available Monday through Friday, 5 a.m. to 8 p.m. Pacific Time (except for the major holidays).
Address:
PO Box 14406
Lexington, KY 40512-4406
- Long-term disability insurance
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The Standard Insurance Company
Online: Standard Insurance Company
Phone: 1-800-368-2860
- SmartHealth
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SmartHealth Customer Service (Limeade)
Online: SmartHealth
Email: Limeade support
Phone: 1-855-750-8866
- Retirees: VEBA and HRA
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Voluntary Employee Beneficiary Association Trust (VEBA) for Health Reimbursement Arrangements (HRA)
VEBA plan or VEBA Medical Expense Plan (MEP)
Online: VEBA
Phone: 1-888-828-4953
HRA VEBA plan
Online: HRA VEBA
Phone: 1-888-659-8828