As of Wednesday, March 18, HCA’s lobby will be closed. In-person customer services for Apple Health and the PEBB and SEBB Programs will not be available. Learn more.

ProviderOne user manuals

The following materials (presentations, manuals, and webinars) are for ProviderOne users interested in self-service learning. They are not specific to any particular Apple Health (Medicaid) program and contain step-by-step processes rather than Apple Health policy details.

Contact

Medical Assistance Customer Service Center (MACSC)
Online: Web form
Phone: 1-800-562-3022