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Contact us
Find contact information as a member of the Public Employees Benefits Board (PEBB) Program or School Employees Benefits Board (SEBB) Program.
On this page
I am a PEBB active public employee
Find contacts based on your questions as an active employee.
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Your plan The following webpage provides contact information for all your insurance plans. |
I am a PEBB retiree and/or PEBB Continuation Coverage subscriber
If you are moving within your plan's service area:
- Call 1-800-200-1004 (toll-free) Monday through Friday, 8 a.m. to 4:30 p.m., or
- Fax a letter with your name and new address to 1-360-725-0771.
If you are moving out of your plan's service area, complete the Retiree Change Form (Form E) and send it to:
- The PEBB Program
PO Box 42684
Olympia, WA 98504-2684
Other questions?
Find contacts based on your questions as a retiree and/or continuation coverage subscriber.
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Your plan The following web pages provide contact information for all your insurance plans. |
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PEBB Benefits Services Notice: This phone line is for PEBB retirees, PEBB employees about to retire, and PEBB Continuation Coverage subscribers ONLY. If you are an employee, you MUST contact your personnel, payroll, or benefits office. Phone: 1-800-200-1004 (toll-free) Monday through Friday, 8 a.m. to 4:30 p.m. Note: Other business activities may result in phones being unavailable at times during business hours. If you experience longer-than-average wait times:
Note: The PEBB Program does not take appointments. Visitors are seen on a first-come, first-served basis. |
I am a SEBB employee
I need help with … | Contact ... |
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Your plan The following webpage provides contact information for all your insurance plans. |
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Direct all these questions to your payroll or benefits office. |
I am a SEBB Continuation Coverage subscriber
I need help with … | Contact ... |
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Your plan The following web pages provide contact information for all your insurance plans. |
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SEBB Benefits Services Notice: This phone line is for SEBB Continuation Coverage subscribers ONLY. If you are an employee, you MUST contact your personnel, payroll, or benefits office. Phone: 1-800-200-1004 (toll-free) Monday through Friday, 8 a.m. to 4:30 p.m. Note: Other business activities may result in phones being unavailable at times during business hours. |
Visit our office
Cherry Street Plaza
626 8th Avenue SE
Olympia, WA 98501
Office hours: Monday through Friday, 8 a.m. to 4:30 p.m.
Note: The PEBB and SEBB Programs do not take appointments. Visitors are seen on a first-come, first-served basis.
Mailing address
PO Box 42684
Olympia, WA 98504-2684
Sign up for email subscription service
Sign up for the PEBB Program’s email subscription service. This service replaces many of the PEBB Program’s general mailings like newsletters. It means less paper, and you get information more quickly right to your inbox.
How to sign up
- Log in to PEBB My Account.
- On the Medical/dental coverage tab, select Subscribe/unsubscribe to email service (under Section A - Subscriber Account Information).
The Manage Email Subscription pop-up window appears. - Your email address should appear in the Your Email Address: and Retype Email Address: fields. If not, enter your email address in both fields.
- Read the Terms of Use.
- The Accept: Yes, I want to subscribe to PEBB's email service and agree to the Terms of Use is preselected. If it is not, select this radio button.
- Click the Submit button to complete your transaction.
Please note: When you provide your email address and check "Yes", you agree to receive selected communications (such as newsletters, reminders, and other general information) from the Public Employees Benefits Board (PEBB) Program by email. Selecting this option does not include communications your health plan or provider mails to you.
Additional information
- We will not share your email address with any PEBB health plan or insurance vendor. Your personal email address will not be provided in public disclosure requests.
- You can unsubscribe at any time through this website at no charge. To do so, follow the instructions above and select "Unsubscribe and remove my email address from my account." If you unsubscribe, the PEBB Program will remove your email address from the email subscription service and mail printed communications to your address on file.
- The PEBB Program may continue to send some communications to you by mail, including those required by rules or laws. You may also request communications in paper form by calling the PEBB Program at 1-800-200-1004.
Sign up for the SEBB Program’s email subscription service. This service replaces many of the SEBB Program’s general mailings like newsletters. It means less paper, and you get information more quickly right to your inbox.
How to sign up
- Log in to SEBB My Account.
- Click Profile, then Contact information and add your email address.
- Click the Coverage summary tab in the blue menu bar.
- Click the checkbox next to "You wish to receive email notifications from the SEBB Program."
Please note: When you provide your email address and check "Yes", you agree to receive selected communications (such as newsletters, reminders, and other general information) from the SEBB Program by email. Selecting this option does not include communications your health plan or provider mails to you.
Additional information
- We will not share your email address with any SEBB health plan or insurance vendor. Your personal email address will not be provided in public disclosure requests.
- You can unsubscribe at any time through this website at no charge. To do so, follow the instructions above and uncheck the checkbox. If you unsubscribe, the SEBB Program will remove your email address from the email subscription service and mail printed communications to your address on file.
- The SEBB Program may continue to send some communications to you by mail, including those required by rules or laws. You may also request communications in paper form by calling the SEBB Program at 1-800-200-1004.