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Contact the plans

You should contact the plans when you have questions about:

Benefit details (including Rx coverage)
Finding a doctor or dentist
ID cards
Copayments, coinsurance, deductibles, or claims
Health plan complaints or appeals
Using the plan's website

Medical and dental plans

Medical plans

I need help with …	Contact …
Kaiser Permanente Northwest benefits	Kaiser Foundation Health Plan of the Northwest* (Classic, CDHP, or Senior Advantage) Kaiser Foundation Health Plan of the Northwest offers plans in Clark and Cowlitz counties in Washington and select counties in Oregon. Online:* Kaiser Permanente NW for PEBB members Phone: 503-813-2000 or 1-800-813-2000 Medicare members: 1-877-221-8221 TTY: 711 Language interpretation services: 1-800-324-8010 (TTY: 711) Address 500 NE Multnomah St. Suite 100 Portland, OR 97232-2099
Kaiser Permanente Washington benefits	Kaiser Foundation Health Plan of Washington (Classic, CDHP, Medicare Advantage, Original Medicare, SoundChoice or Value) Online: Kaiser Permanente WA for PEBB members Phone: 1-866-648-1928 Medicare members: 1-888-901-4600 TTY: 711 or 1-800-833-6388 Language interpretation services: 1-866-648-1928 (TTY: 711) Address 601 Union St. Suite 3100 Seattle, WA 98101-1374
Premera Blue Cross benefits	Premera Blue Cross (Medicare Supplement Plan F and Plan G) Online: Premera's website (general information, not PEBB specific) Phone: 1-800-817-3049 TTY: 1-800-842-5357 Language interpretation services: 1-800-817-3049 (TTY: 1-800-842-5357) Address PO Box 327 Seattle, WA 98111-0327
Uniform Medical Plan (UMP) benefits	Uniform Medical Plan (Classic, Select CDHP, or UMP Plus, administered by Regence BlueShield) Online: UMP website for PEBB Phone: 1-888-849-3681 TTY: 711 Language interpretation services: 1-888-849-3681 (TRS: 711) Monday through Friday: 5 a.m. to 8 p.m.; Saturday: 8 a.m. to 4:30 p.m. (Pacific) UMP Plus–Puget Sound High Value Network Online: Puget Sound High Value Network Phone: 1-855-776-9503 TTY: 711 UMP Plus–UW Medicine Accountable Care Network Online: UW Medicine for PEBB members Phone: 1-855-520-9500 TTY: 711 Address (for medical benefits) 1800 Ninth Avenue Suite 235 Seattle, WA 98101 1-888-849-3681 (TRS: 711) Address (for prescription drugs) PO Box 40168 Portland, OR 97240-0168 1-888-361-1611 (TRS: 711)
UnitedHealthcare benefits	UnitedHealthcare (UnitedHealthcare PEBB Balance and UnitedHealthcare PEBB Complete) Online: UnitedHealthcare for PEBB retirees Phone: 1-855-873-3268 Address PO Box 30770 Salt Lake City, Utah 84130-0770

Dental plans

DeltaCare
(administered by Delta Dental of Washington)

Online: DeltaCare for PEBB members
Phone: 1-800-650-1583
Address
400 Fairview N
Suite 800
Seattle, WA 98109-5371

Uniform Dental Plan
(administered by Delta Dental of Washington)

Online: Uniform Dental Plan for PEBB members
Phone: 1-800-537-3406
Address
400 Fairview N
Suite 800
Seattle, WA 98109-5371

Willamette Dental of Washington, Inc.

Online: Willamette Dental Group for PEBB members
Phone: 1-855-4DENTAL (1-855-433-6825)
Address
6950 NE Campus Way
Hillsboro, OR 97124-5611

Health Savings Account (HSA)

HealthEquity

Online: HealthEquity for PEBB members
Phone:
Kaiser Permanente CDHP members: 1-877-873-8823 (TRS: 711)
UMP CDHP members: 1-844-351-6853 (TRS: 711)

Additional benefits

Auto/home insurance

Liberty Mutual Insurance Company

Online: Auto and home insurance
Phone: 1-800-706-5525 (mention you are a State of Washington PEBB Program member; client #8246)

Dependent Care Assistance Program (DCAP)

Navia Benefit Solutions

Online: Navia Benefit Solutions
Email: customerservice@naviabenefits.com
Phone: 1-800-669-3539

Life insurance

MetLife

Online: MetLife MyBenefits
Phone: 1-866-548-7139, benefits specialists available Monday through Friday, 5 a.m. to 8 p.m. Pacific Time (except for the major holidays).

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