As of Wednesday, March 18, HCA’s lobby is closed. In-person customer services for Apple Health and the PEBB and SEBB Programs will not be available. Learn more.

Contact the plans

You should contact the plans when you have questions about:

Benefit details (including Rx coverage)
Finding a doctor or dentist
ID cards
Copayments, coinsurance, deductibles, or claims
Health plan complaints or appeals
Using the plan's website

Medical and dental plans

Medical plans

I need help with ...	Contact ...
Kaiser Permanente Northwest benefits	Kaiser Foundation Health Plan of the Northwest* (Classic, CDHP, or Senior Advantage) Kaiser Foundation Health Plan of the Northwest offers plans in Clark and Cowlitz counties in Washington and select counties in Oregon. Online:* http://my.kp.org/wapebb/ Phone: 503-813-2000 or 1-800-813-2000 Medicare members: 1-877-221-8221 TTY: 711 Language interpretation services: 1-800-324-8010 (TTY: 711)
Kaiser Permanente Washington benefits	Kaiser Foundation Health Plan of Washington (Classic, CDHP, Medicare Advantage, Original Medicare, SoundChoice or Value) Online: https://www.kp.org/wa/pebb Phone: 1-866-648-1928 TTY: 711 or 1-800-833-6388 Language interpretation services: 1-866-648-1928 (TTY: 711)
Premera Blue Cross benefits	Premera Blue Cross (Medicare Supplement Plan F and Plan G) Online: www.premera.com (general information, not PEBB specific) Phone: 1-800-817-3049 TTY: 1-800-842-5357 Language interpretation services: 1-800-817-3049 (TTY: 1-800-842-5357)
Uniform Medical Plan (UMP) benefits	Uniform Medical Plan (Classic, CDHP, or UMP Plus, administered by Regence BlueShield) Online: regence.com/ump/pebb Phone: 1-888-849-3681 TTY: 711 Language interpretation services: 1-888-849-3681 (TRS: 711) Monday through Friday: 5 a.m. to 8 p.m.; Saturday: 8 a.m. to 4:30 p.m. (Pacific) UMP Plus–Puget Sound High Value Network Online: pugetsoundhighvaluenetwork.org Phone: 1-855-776-9503 TTY: 711 UMP Plus–UW Medicine Accountable Care Network Online: pebb.uwmedicine.org Phone: 1-855-520-9500 TTY: 711

Dental plans

DeltaCare
(administered by Delta Dental of Washington)

Online: www.deltadentalwa.com/pebb
Phone: 1-800-650-1583

Uniform Dental Plan
(administered by Delta Dental of Washington)

Online: www.deltadentalwa.com/pebb
Phone: 1-800-537-3406

Willamette Dental Group

Online: www.willamettedental.com/wapebb
Phone: 1-855-4DENTAL (1-855-433-6825)

Health Savings Account (HSA)

HealthEquity

Online: www.healthequity.com/pebb
Phone: 1-877-873-8823
TTY: 711

Additional benefits

Auto/home insurance

Liberty Mutual Insurance Company

Online: Auto and home insurance
Phone: 1-800-706-5525 (mention you are a State of Washington PEBB Program member; client #8246)

Dependent Care Assistance Program (DCAP)

Navia Benefit Solutions

Online: http://pebb.naviabenefits.com
Email: customerservice@naviabenefits.com
Phone: 1-800-669-3539

Life insurance

MetLife

Online: MetLife MyBenefits
Phone: 1-866-548-7139, benefits specialists available Monday through Friday, 5 a.m. to 8 p.m. Pacific Time (except for the major holidays).

Customer support for questions about your account, benefit options, claims, beneficiaries, and billing.
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