In crisis?
Due to state employee furloughs, call center and staff response time may be delayed. Thank you for your understanding.
Due to COVID-19, HCA’s lobby is closed. Learn more about your customer service options.
Language access
The following information guides individuals, assisters, and community partners to resources for Washington Apple Health (Medicaid) coverage and Public Employees Benefits Board (PEBB) coverage in their preferred language.
Language assistance services are available to Health Care Authority (HCA) customers free of charge and include direct services by bilingual employees, interpreter services, and translation of printed materials.
On this page
Apple Health (Medicaid) coverage
In languages other than English
|
Languages A-N |
Languages O-Z |
|---|---|
In English
(View or print the English version.)
- Call 1-855-923-4633
- Locate an in-person local navigator or broker
- Call 1-877-501-2233
- Locate a local DSHS Community Services Office
(Including nursing home care, in-home personal care, assisted living facility, and adult family home programs.)
- Call 1-800-422-3263
- Locate a local DSHS Home and Community Services Office
Some forms and publications on HCA’s website have been translated.
If you don’t see the materials in the language the individual needs, you can get help or, if necessary, request the document be translated. Call HCA at 1-800-562-3022.
Public Employees Benefits Board (PEBB) coverage
In languages other than English
|
Languages A-N |
Languages O-Z |
|---|---|
In English
Contact your employer’s personnel, payroll, or benefits office directly.
Phone: 1-800-200-1004. (TRS: 711).
School Employees Benefits Board (SEBB) coverage
In languages other than English
|
Languages A-N |
Languages O-Z |
|---|---|
In English
Contact your employer’s personnel, payroll, or benefits office directly.
Phone: 1-800-200-1004. (TRS: 711).
Uniform Medical Plan (UMP) coverage
In languages other than English
|
Languages A-N |
Languages O-Z |
|---|---|
In English
Contact your employer’s personnel, payroll, or benefits office directly.
Phone: 1-800-200-1004. (TRS: 711).
