Language access

The following information is for assisters and community partners to help guide individuals to resources for Washington Apple Health (Medicaid) coverage in their preferred language.

Language assistance services are available to Health Care Authority (HCA) customers free of charge, and include direct services by bilingual employees, interpreter services, and translation of printed materials.

Find information about Apple Health (Medicaid) coverage

In languages other than English:

For adults age 18 to 64 years old and those seeking coverage for children and pregnant women

Call 1-855-923-4633
Locate an in-person local navigator or broker

For disability-based coverage for individuals who are blind, disabled, or age 65 and older

Call 1-877-501-2233
Locate a local DSHS Community Services Office

For individuals who are in need of long-term care

(Including nursing home care, in-home personal care, assisted living facility, and adult family home programs.)

Call 1-800-422-3263
Locate a local DSHS Home and Community Services Office

Translated materials

Some forms and publications on HCA’s website have been translated.

If you don’t see the materials in the language the individual needs, you can get help or, if necessary, request the document be translated. Call HCA at 1-800-562-3022.