Nondiscrimination statement

Discrimination is against the law

The Washington State Health Care Authority (HCA) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. HCA does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

HCA also complies with applicable state laws and does not discriminate on the basis of creed, gender, gender expression or identity, sexual orientation, marital status, religion, honorably discharged veteran or military status, or the use of a trained dog guide or service animal by a person with a disability.

HCA provides:

• Free aids and services to people with disabilities to communicate effectively with us, such as:
  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, other formats)
• Free language services to people whose primary language is not English, such as:
  • Qualified interpreters
  • Information written in other languages

If you need these services, contact 1-855-682-0787.

How to file a grievance

If you believe that HCA has failed to provide these services or discriminated in another way, you can file a grievance with:

Compliance officer (ADA/nondiscrimination coordinator)
Enterprise Risk Management Office, Health Care Authority
PO Box 42704 Olympia WA 98504-2704
1-855-682-0787
Fax: 360-507-9234
Email: HCA compliance

You can file a grievance online (written or ASL videos accepted), in person, or by mail, fax, or email. If you need help filing a grievance, the compliance officer is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint portal or by mail or phone at:

U.S. Department of Health and Human Services 200 Independence Avenue, SW
Room 509F, HHH Building Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)

Learn more about filing a complaint.

Nondiscrimination statements and complaint procedures