How do I use my coverage?

Learn how to use your Apple Health (Medicaid) coverage.

Questions you may have

Which pharmacy or drug store do I use?

If you don’t know how to fill prescriptions, such as which pharmacies to use, contact your health plan for more information.

What if I need care after hours?

Your health plan has a toll-free number you can call to speak to a nurse 24 hours a day, seven days a week. The phone number is also listed in your health plan booklet.

What if I have an emergency?

If you have a sudden or severe health problem that you think is an emergency, call 911 or go to the nearest location where emergency providers can help you. As soon as possible afterward, call your health plan and let them know that you had an emergency and where you received care.

If you need urgent care, but your life is not in danger, call your primary care provider, your health plan, or the 24-hour nurse’s line.

How do I get dental care?

You get dental care from a provider who accepts Apple Health coverage without a managed care plan (also known as fee-for-service). Visit to find a dentist that accepts Apple Health. See an overview of the services covered under Apple Health at Dental services.

How do I get eye exams and eye glasses?

Fitting services and eye exams, including tests for refraction and visual fields, may be provided through your health plan.

  • For children 20 years of age and younger - eyeglass frames, lenses, and contact lenses are covered by Apple Health fee-for-service.
  • For adults - eyeglass frames and lenses are not covered. You can purchase eyeglass frames and lenses through participating optical providers at a discounted prices. Find a list of participating providers.