For those affected by wildfires in Washington
If you or someone you know is affected by wildfires in Washington state, visit our wildfire response page for the latest information, resources, and updates.
If you or someone you know is affected by wildfires in Washington state, visit our wildfire response page for the latest information, resources, and updates.
The Apple Health customer service phone lines for clients and providers will be down Thursday, August 20 from 11:30 a.m. to 3:15 p.m. We apologize for any inconvenience. View other ways to contact Apple Health.
Learn how to pay your Washington Apple Health (Medicaid) premium payment and who to contact if you have questions.
Some Washington Apple Health programs require a premium payment, including:
If you were approved for an Apple Health program that requires you to pay a monthly premium, you will be mailed a statement from the Office of Financial Recovery (OFR). The statement will tell you the premium amount and information on how to pay.
No, if you received a letter stating you have been approved for Apple Health coverage, you do not need to wait until a premium bill comes to begin using your services.
Premium payments can be made online or by mail. There is no option to pay over the phone at this time.
Before you can pay your bill online, create a Secure Access Washington (SAW) user account. Once you have a SAW account:
For assistance setting up your SAW account, view the SAW - Premium Payment Users Guide (Español) or contact SAW at 1-855-928-3241.
For assistance setting up your payment account, contact OFR at 1-800-562-6114, Option 1. Have your statement ready when you call.
Your premium statement will include a tear off slip that should be mailed with your payment if you are sending a check or money order. Send the invoice, along with your check or money order to the address below:
DSHS Office of Financial Recovery
PO Box 9501
Olympia, WA 98507-9501
View requirements for these and other Apple Health programs by visiting the Apple Health eligibility webpage.
Assistance with online CHIP or HWD premium payments
Phone: 1-800-562-6114, Option 1