Who to contact
Select from the following to get help answering your questions.
- For Apple Health (Medicaid) clients
-
I need help with ...
|
Contact ...
|
---|
- Replacing a ProviderOne Services card
- ProviderOne benefit coverage
- Apple Health Managed Care and enrollment
- Billing complaints
|
HCA Medical Assistance Customer Service Center (MACSC)
Online: Secure form Email: askmedicaid@hca.wa.gov Phone: 1-800-562-3022 Business hours: Monday - Friday 7Â a.m. to 5 p.m. (Pacific) (except state holidays) TRS: 711 through Washington Relay
|
- Apple Health Modified Adjusted Gross Income (MAGI) Medicaid eligibility (families, children, pregnant individuals, and single adults)
- Post-eligibility case review or reporting changes
- Apple Health for Kids premium payment (CHIP)
- Requesting an appeal for Apple Health programs
|
HCA Medicaid Eligibility Determination Services (MEDS)
(MAGI Medicaid program)
Online: Secure form Email: askmagi@hca.wa.gov Phone: 1-800-562-3022 Assistance in your local area: HCA community-based specialists Business hours: Monday - Friday 8Â a.m. to 5 p.m. (Pacific) (except state holidays) Apply for coverage: www.wahealthplanfinder.org TRS: 711 through Washington Relay
Mailing address:
PO Box 45531
Olympia WA 98504
|
- Applying for Classic Medicaid, Medicare Savings Program, SSI, 65+, and disabled programs
- Requesting an appeal for Classic Medicaid
|
DSHS Customer Service Contact Center
(Classic Medicaid Program)
Phone: 1-877-501-2233 TRS: 711 through Washington Relay Business hours: Monday - Friday 8 a.m. to 5 p.m. (Pacific) (except state holidays) Online: washingtonconnection.org
|
- For behavioral health clients
-
I need help with ...
|
Contact ...
|
---|
- Apple Health behavioral health
- Non-Apple Health behavioral health
- Mental health
- Substance use
- Recovery support
- Peer support
- Employment support
- Housing support
- Prevention
|
Washington Recovery Help Line Phone: 1-866-789-1511
Division of Behavioral Health and Recovery
Phone:Â 1-360-725-1500
|
- For suspected Medicaid fraud
-
Visit our office
Cherry Street Plaza
626 8th Avenue SE
Olympia, WA 98501
Mailing address
PO Box 45531
Olympia WA 98504