Skip to main content
Home
Header - Toolbar - Top
  • In a crisis?
  • Login
    • Apple Health accounts
    • PEBB My Account
    • SEBB My Account
    • ProviderOne
    • HCA employees
    • Remote access for vendors
  • Free or low-cost health care
    • I need medical, dental, or vision care
      • Find Apple Health benefits & services
        • What are my basic covered services?
        • How do I get dental care?
        • Can I get vision care?
        • Other benefits & services
      • Other Apple Health programs
        • Noncitizens
        • Dual-Eligible Special Needs Plan (D-SNP)
        • Apple Health for Workers with Disabilities (HWD)
        • Family Planning Only (FPO)
        • Medically Intensive Children's Program (MICP)
        • Medicare Savings Program
        • Veterans & family members
      • Am I eligible?
        • Eligibility overview
        • Individual adults
        • Parents & caretakers
        • Pregnant individuals
        • Children
        • Age 65 & older, or Medicare eligible
        • Aged, blind, or disabled
        • Long-term care & hospice
        • Foster care
      • Learn about my coverage
        • Coverage with managed care
        • Coverage without managed care
        • American Indians & Alaska Natives
        • Coordination of benefits
        • Premium payment program
        • Patient review & coordination
        • Client rights
      • Use my coverage
        • How do I use my coverage?
        • Enrollment next steps
        • Make my first appointment
        • Transportation services (nonemergency)
        • Apple Health client booklets
      • Manage my coverage
        • Replace my services card
        • Change my health plan
        • Update my income or address
        • Pay my Apple Health premium
        • Cancel my coverage
      Quick links
      • Apply for or renew Apple Health coverage
      • Apple Health for you
      • Apple Health account logins
      • Find forms & publications
      • Get help paying for prescriptions
      • Behavioral health facilities complaints
      • Ombuds services
      • General eligibility introduction
      • ​Program standard for income & resources
      • Voices of Apple Health
      • Voices of behavioral health & recovery
      MM - Footer
      • Contact Apple Health (Medicaid)
      • News
    • I need behavioral health support
      • Mental health
        • Mental health crisis lines
        • Mental health services
        • Acute mental health care
        • Problem gambling
        • Mental health advance directives
      • Substance use
        • Substance use treatment
        • Alcohol use treatment
        • Opioid use treatment
      • Prenatal, children & young adults
        • Behavioral health services for prenatal, children & young adults
        • Wraparound with Intensive Services (WISe)
        • Family initiated treatment (FIT)
        • Early signs of psychosis
        • Housing for transitioning youth
      • American Indians & Alaska Natives
        • Behavioral health services for American Indians & Alaska Natives (AI/AN)
      • Recovery support services
        • What is recovery support?
        • Peer support & counseling
        • Recovery housing
      • Prevention
        • Substance use disorder prevention & mental health promotion
      Quick links
      • Apply for or renew Apple Health coverage
      • Apple Health for you
      • Apple Health account logins
      • Find forms & publications
      • Get help paying for prescriptions
      • Behavioral health facilities complaints
      • Ombuds services
      • General eligibility introduction
      • ​Program standard for income & resources
      • Voices of Apple Health
      • Voices of behavioral health & recovery
      MM - Footer
      • Contact Apple Health (Medicaid)
      • News
    • I help others apply for & access Apple Health
      • Apple Health Eligibility Manual
        • Apple Health eligibility manual overview
        • Introduction overview for general eligibility
        • General eligibility requirements that apply to all Apple Health programs
        • Classic (non-MAGI) based programs manual
        • Modified Adjusted Gross Income (MAGI) based programs manual
        • Long-term services & supports (LTSS) manual
      • Additional tools
        • Apple Health manual WAC index
        • Apple Health manual revision log
        • Program standards for income & resources
      • Stakeholder training & education
        • Training & education overview
        • Community-based training
        • Reference guides
        • Webinars, videos & presentations
        • Apple Health outreach toolkit
        • COFA outreach toolkit
        • Hospital Presumptive Eligibility
        • Medicaid suspension
      Quick links
      • Apply for or renew Apple Health coverage
      • Apple Health for you
      • Apple Health account logins
      • Find forms & publications
      • Get help paying for prescriptions
      • Behavioral health facilities complaints
      • Ombuds services
      • General eligibility introduction
      • ​Program standard for income & resources
      • Voices of Apple Health
      • Voices of behavioral health & recovery
      MM - Footer
      • Contact Apple Health (Medicaid)
      • News
  • Employee & retiree benefits
    • Public employees
      • Find benefits
        • Medical plans & benefits (including vision)
        • Dental plans & benefits
        • Benefits while traveling
        • Find a PEBB plan provider
        • Life, home, auto, AD&D, LTD, FSA, & DCAP benefits
        • PEBB wellness programs
        • Medicare & PEBB benefits while employed
      • Explore costs
        • Medical plan premiums
        • Life insurance premiums
        • Long-term disability insurance premiums
        • Surcharges
        • Paying for benefits
      • Determine eligibility
        • Am I eligible?
        • Are my dependents eligible?
        • Are my survivors eligible?
      • Learn how to enroll
        • For newly eligible employees
        • Verify & enroll my dependents
        • Waive my medical coverage
      • For survivors
        • Defer as a survivor
        • Enroll as a survivor
        • How do I notify PEBB that my loved one has passed away?
      • Manage benefits
        • What is special open enrollment?
        • Change my coverage
        • Change my address
        • Cancel my coverage
        • What happens if I stop working?
      • Get help
        • Contact the plans
        • Help with PEBB My Account
        • About Benefits 24/7
      Quick links
      • Find forms & publications
      • Preparing for retirement?
      • Public employees
      • Log into PEBB My Account
      • PEBB newsletters
      • Visit our PEBB Virtual Benefits Fair
      • File a PEBB appeal
      • PEBB rules & policies
      • PEB Board
      • School employees
      • Log into SEBB My Account
      • SEBB newsletters
      • Visit our SEBB Virtual Benefits Fair
      • File a SEBB appeal
      • SEBB rules and policies
      • SEB Board
      • For groups joining PEBB
      MM - Footer
      • Contact us
      • PEBB news
    • School employees
      • Find benefits
        • Medical plans & benefits
        • Dental plans & benefits
        • Vision plans & benefits
        • Find a SEBB plan provider
        • Life, LTD, FSA, & DCAP benefits
        • SEBB wellness programs
        • Medicare & SEBB benefits while employed
      • Explore costs
        • Medical plan premiums
        • Life insurance premiums
        • Long-term disability insurance premiums
        • Surcharges
        • Paying for benefits
      • Determine eligibility
        • Am I eligible?
        • Are my dependents eligible?
        • Are my survivors eligible?
      • Learn how to enroll
        • For newly eligible employees
        • Verify & enroll my dependents
        • Waive my medical coverage
      • For survivors
        • Enroll as a survivor
        • Defer as a survivor
        • How do I notify SEBB that my loved one has passed away?
      • Manage benefits
        • What is special open enrollment?
        • Change my coverage
        • Change my address
        • Cancel my coverage
        • What happens if I stop working?
      • Get help
        • Contact the plans
        • Help with SEBB My Account
        • About Benefits 24/7
      Quick links
      • Find forms & publications
      • Preparing for retirement?
      • Public employees
      • Log into PEBB My Account
      • PEBB newsletters
      • Visit our PEBB Virtual Benefits Fair
      • File a PEBB appeal
      • PEBB rules & policies
      • PEB Board
      • School employees
      • Log into SEBB My Account
      • SEBB newsletters
      • Visit our SEBB Virtual Benefits Fair
      • File a SEBB appeal
      • SEBB rules and policies
      • SEB Board
      • For groups joining PEBB
      MM - Footer
      • Contact us
      • SEBB news
    • Retirees
      • Find benefits
        • Medical plans & benefits (including vision)
        • Dental plans & benefits
        • Benefits while traveling
        • Find a PEBB plan provider
        • Life, home & auto benefits
        • PEBB wellness programs
        • Medicare & turning age 65
      • Explore costs
        • Medicare plan premiums
        • Non-Medicare plan premiums
        • Life insurance premiums
        • Surcharges
        • Paying for benefits
      • Determine eligibility
        • Am I eligible?
        • Are my dependents eligible?
        • Are my survivors eligible?
      • Learn how to enroll
        • How do I enroll?
        • Attend a retirement webinar
        • Verify & enroll my dependents
      • Learn how & why to defer
        • What is deferring & why would I?
        • How do I defer?
        • How do I enroll after deferring?
      • For survivors
        • Enroll as a survivor
        • Defer as a survivor
        • How do I notify PEBB that my loved one has passed away?
      • Manage benefits
        • What is special open enrollment?
        • Change my coverage
        • Change my address
        • Cancel my coverage
      • Get help
        • Contact the plans
        • Help with PEBB My Account
        • About Benefits 24/7
      Quick links
      • Find forms & publications
      • Preparing for retirement?
      • Public employees
      • Log into PEBB My Account
      • PEBB newsletters
      • Visit our PEBB Virtual Benefits Fair
      • File a PEBB appeal
      • PEBB rules & policies
      • PEB Board
      • School employees
      • Log into SEBB My Account
      • SEBB newsletters
      • Visit our SEBB Virtual Benefits Fair
      • File a SEBB appeal
      • SEBB rules and policies
      • SEB Board
      • For groups joining PEBB
      MM - Footer
      • Contact us
      • PEBB news
    • PEBB Continuation Coverage
      • Find benefits
        • Medical plans & benefits (including vision)
        • Dental plans & benefits
        • Benefits while traveling
        • Find a PEBB plan provider
        • Life, home, auto, AD&D, LTD, & FSA benefits
        • PEBB wellness programs
      • Explore costs
        • Medicare plan premiums
        • Non-Medicare plan premiums
        • Life insurance premiums
        • Long term disability insurance premiums
        • Surcharges
        • Paying for benefits
      • Determine eligibility
        • Am I eligible?
        • Are my dependents eligible?
        • Are my survivors eligible?
      • Learn how to enroll
        • For newly eligible members
        • Verify & enroll my dependents
      • For survivors
        • Enroll as a survivor
        • Defer as a survivor
        • How do I notify PEBB that my loved one has passed away?
      • Manage benefits
        • What is special open enrollment?
        • Change my coverage
        • Change my address
        • Cancel my coverage
      • Get help
        • Contact the plans
        • Help with PEBB My Account
        • About Benefits 24/7
      Quick links
      • Find forms & publications
      • Preparing for retirement?
      • Public employees
      • Log into PEBB My Account
      • PEBB newsletters
      • Visit our PEBB Virtual Benefits Fair
      • File a PEBB appeal
      • PEBB rules & policies
      • PEB Board
      • School employees
      • Log into SEBB My Account
      • SEBB newsletters
      • Visit our SEBB Virtual Benefits Fair
      • File a SEBB appeal
      • SEBB rules and policies
      • SEB Board
      • For groups joining PEBB
      MM - Footer
      • Contact us
      • PEBB news
    • SEBB Continuation Coverage
      • Find benefits
        • Medical plans & benefits
        • Dental plans & benefits
        • Vision plans & benefits
        • Find a SEBB plan provider
        • Life & FSA benefits
        • SEBB wellness programs
      • Explore costs
        • Medical, dental & vision plan premiums
        • Life insurance premiums
        • Surcharges
        • Paying for benefits
      • Determine eligibility
        • Am I eligible?
        • Are my dependents eligible?
        • Are my survivors eligible?
      • Learn how to enroll
        • For newly eligible members
        • Verify & enroll my dependents
      • For survivors
        • Enroll as a survivor
        • Defer as a survivor
        • How do I notify SEBB that my loved one has passed away?
      • Manage benefits
        • What is special open enrollment?
        • Change my coverage
        • Change my address
        • Cancel my coverage
      • Get help
        • Contact the plans
        • Help with SEBB My Account
        • About Benefits 24/7
      Quick links
      • Find forms & publications
      • Preparing for retirement?
      • Public employees
      • Log into PEBB My Account
      • PEBB newsletters
      • Visit our PEBB Virtual Benefits Fair
      • File a PEBB appeal
      • PEBB rules & policies
      • PEB Board
      • School employees
      • Log into SEBB My Account
      • SEBB newsletters
      • Visit our SEBB Virtual Benefits Fair
      • File a SEBB appeal
      • SEBB rules and policies
      • SEB Board
      • For groups joining PEBB
      MM - Footer
      • Contact us
      • SEBB news
  • Billers, providers & partners
    • Prior authorization, claims & billing
      • Getting started
        • For new providers
        • Overview of prior authorization (PA), claims & billing
        • Document submission cover sheets
        • HIPAA Electronic Data Interchange (EDI)
        • Request a Zoom license
        • Audit & program integrity
      • Submit prior authorization (PA)
        • Step-by-step guide for prior authorization (PA)
        • Pharmacy prior authorization
      • Submit claims
        • Provider billing guides & fee schedules
        • Hospital rates & reimbursement
      Quick links
      • Log into ProviderOne
      • Find billing guides & fee schedules
      • Find forms & publications
      • Sign up for Provider Alerts
      • ProviderOne Billing & Resource Guide
      • ProviderOne Discovery Log
      • ProviderOne maintenance
      • Termination & exclusion list
      MM - Footer
      • Contact us
      • News
    • Program information for providers
      • Getting started
        • Program benefit packages & scope of services
        • Patient review & coordination (PRC)
      • Programs: A-E
        • 340B Drug Pricing Program
        • Applied Behavior Analysis (ABA) therapy
        • Behavioral health & recovery
        • Community behavioral support (CBHS) services
        • Dental services
        • Durable medical equipment & supplies
      • Programs: F-H
        • Family Planning Only
        • First Steps (maternity support & infant care)
        • Foster care & adoption support
        • Ground emergency medical transportation (GEMT)
        • Health Home
        • Home health care services: electronic visit verification
      • Programs: I-N
        • Indian health programs
        • Interpreter services
        • Kidney Disease Program
        • Managed care
        • Medicaid Administrative Claiming (MAC)
      • Programs: O-Z
        • Pharmacy services
        • Prescription drug discount card
        • School-based health care services
        • Substance use disorder (SUD) consent management guidance
        • Transhealth program
        • Transportation services (nonemergency)
      Quick links
      • Log into ProviderOne
      • Find billing guides & fee schedules
      • Find forms & publications
      • Sign up for Provider Alerts
      • ProviderOne Billing & Resource Guide
      • ProviderOne Discovery Log
      • ProviderOne maintenance
      • Termination & exclusion list
      MM - Footer
      • Contact us
      • News
    • Become an Apple Health provider
      • Learn how to enroll
        • Enrollment overview
        • Eligible provider types & requirements
        • Enroll as a billing provider
        • Enroll as a health care professional practicing under a group or facility
        • Enroll as a nonbilling provider
        • Enroll as a billing agent or clearinghouse
      • What's next
        • Find next steps for new Medicaid providers
      • For existing medicaid providers
        • Update my provider information
        • Revalidation
      Quick links
      • Log into ProviderOne
      • Find billing guides & fee schedules
      • Find forms & publications
      • Sign up for Provider Alerts
      • ProviderOne Billing & Resource Guide
      • ProviderOne Discovery Log
      • ProviderOne maintenance
      • Termination & exclusion list
      MM - Footer
      • Contact us
      • News
    • Learn ProviderOne
      • Getting started
        • How do I access ProviderOne?
      • Training materials
        • ProviderOne Billing & Resource Guide
        • User manuals
        • ProviderOne for social services
        • Fact sheets
        • Webinars
      Quick links
      • Log into ProviderOne
      • Find billing guides & fee schedules
      • Find forms & publications
      • Sign up for Provider Alerts
      • ProviderOne Billing & Resource Guide
      • ProviderOne Discovery Log
      • ProviderOne maintenance
      • Termination & exclusion list
      MM - Footer
      • Contact us
      • News
  • About HCA
    • Programs & initiatives
      • A-H
        • Advancing clinical integration
        • Apple Health (Medicaid)
        • Behavioral health & recovery
        • Cascade Select (public option)
        • Clinical collaboration & initiatives
        • Health Information Technology
        • Health Technology Assessment
      • I-S
        • Making informed health care decisions
        • Medicaid Transformation Project (MTP)
        • Public Employees Benefits Board (PEBB)
        • School Employees Benefits Board (SEBB)
      • T-Z
        • Trauma-informed approach
        • Uniform Medical Plan (UMP)
        • Value-based purchasing (VBP)
        • Washington Prescription Drug Program (WPDP)
        • Washington Wellness
      Quick links
      • Work with us
      • Find news releases
      • Voices of HCA
      • Appeals
      • Rulemaking
      • Medicaid (Title XIX) State Plan
      • Policies
      MM - Footer
      • Contact HCA
    • Who we are
      • About us
        • Our leadership
        • Our mission, vision & values
        • Health equity
        • Tribal relations
        • Legislative relations
      • Boards, committees & collaborations
        • Overview of groups
        • Governor's Indian Health Advisory Council
        • Health Care Cost Transparency Board
        • Universal Health Care Commission
      • Health innovation
        • Health care reform
        • Performance measures
        • Tech modernization
        • Washington State Common Measure set
      Quick links
      • Work with us
      • Find news releases
      • Voices of HCA
      • Appeals
      • Rulemaking
      • Medicaid (Title XIX) State Plan
      • Policies
      MM - Footer
      • Contact HCA
    • Data & reports
      • Reports & dashboards by program
        • Apple Health (Medicaid) & managed care
        • Apple Health client eligibility
        • Apple Health providers
        • Behavioral health & recovery
        • Dental data
        • Health Home
        • Interpreter services
        • PEBB Program enrollment reports
        • Reproductive health
        • SEBB Program enrollment reports
      • Data dashboards
        • Analytics, research & measurement (ARM) data dashboard suite
        • Emergency department
        • Foundational Community Supports provider map
        • Inpatient facility
        • Medicaid maternal & child health measures
        • Washington State Medicaid Explorer
        • Opioid use disorder treatment
        • Behavioral health housing program map
        • Healthier Washington measures
      • Additional reports
        • HCA budget information
        • Legislative reports
        • Washington State All Payer Claims Database (WA-APCD)
      Quick links
      • Work with us
      • Find news releases
      • Voices of HCA
      • Appeals
      • Rulemaking
      • Medicaid (Title XIX) State Plan
      • Policies
      MM - Footer
      • Contact HCA
    • Other administrative activities
      • Medicaid-related
        • Fraud prevention
        • Medicaid program integrity
        • Personal injury, casualty recoveries & special needs trusts
      • Government transparency
        • Gender identity information
        • Public disclosure request
      • Community services
        • Disaster outreach
        • Voter registration
      Quick links
      • Work with us
      • Find news releases
      • Voices of HCA
      • Appeals
      • Rulemaking
      • Medicaid (Title XIX) State Plan
      • Policies
      MM - Footer
      • Contact HCA
    • News
      • Find out what's new
        • Information about novel coronavirus (COVID-19)
        • News releases
        • Announcements
        • Public notices
        • Subscribe to HCA news
      • Follow HCA on social media
        • Facebook
        • Twitter
        • Instagram
        • Medium
        • HCA Connect
        • LinkedIn
        • YouTube
      • For the press
        • Visit our press room
      Quick links
      • Work with us
      • Find news releases
      • Voices of HCA
      • Appeals
      • Rulemaking
      • Medicaid (Title XIX) State Plan
      • Policies
      MM - Footer
      • Contact HCA
  • Contact

Breadcrumb

  1. Home
  2. Employee and retiree benefits
  3. SEBB Continuation Coverage
  4. Contact the plans

Contact the plans

You should contact the plans when you have questions about:

  • Benefit details (including Rx coverage)
  • Finding a doctor or dentist
  • ID cards
  • Copayments, coinsurance, deductibles, or claims
  • Health plan complaints or appeals
  • Using the plan's website

Medical, dental, and vision plans

Medical plans

I need help with ...

Contact ...
  • Kaiser Foundation Health Plan of the Northwest benefits

Kaiser Permanente Northwest
(1, 2, or 3)

Online: Kaiser Permanente Northwest for school employees
Phone: 1-800-813-2000
TRS: 711
Address:
500 NE Multnomah St., Suite 100
Portland, OR 97232-2099

  • Kaiser Foundation Health Plan of Washington benefits

Kaiser Permanente Washington
(Core 1, Core 2, Core 3, or SoundChoice)

Online: Kaiser Permanente Washington for school employees
Phone: 1-888-901-4636
TTY: 1-800-833-6388
TRS: 711
Address:
1300 SW 27th Street
Renton, WA 98057

  • Kaiser Foundation Health Plan of Washington Options, Inc. benefits

Kaiser Permanente Washington Options, Inc.
(Summit PPO 1, Summit PPO 2, or Summit PPO 3)

Online: Kaiser Permanente Washington Options, Inc. for school employees
Phone: 1-888-901-4636
TTY: 1-800-833-6388
TRS: 711
Address:
1300 SW 27th Street
Renton, WA 98057

  • Premera Blue Cross benefits

Premera Blue Cross
(High PPO, HMO, or Standard PPO)

Online: Premera Blue Cross for school employees
Phone: 1-800-807-7310
TTY: 1-800-842-5357
TRS: 711

Address High PPO and Standard PPO:
PO Box 327
Seattle, WA 98111

Address Premera HMO:
7001 220th St. SW
Mountlake Terrace, WA 98043

  • Uniform Medical Plan (UMP), administered by Regence BlueShield (Medical only)

Uniform Medical Plan
(Achieve 1, Achieve 2, High Deductible, or UMP Plus)

Online: Uniform Medical Plan for school employees
Phone: 1-800-628-3481
TRS: 711
Address:
PO Box 2998
Tacoma, WA 98401

UMP Plus–Puget Sound High Value Network

Online: UMP Plus–Puget Sound High Value Network
Phone: 1-877-345-8760

UMP Plus–​​​​​​​UW Medicine Accountable Care Network

Online: UMP Plus–UW Medicine Accountable Care Network for school employees
Phone: 1-888-402-4238
TRS: 711

  • Uniform Medical Plan, administered by Washington State Rx Services (Prescription drugs only)

Uniform Medical Plan
(Achieve 1, Achieve 2, High Deductible, or UMP Plus)

Washington State Rx Services

Online: Prescription drug information for school employees
Phone: 1-888-361-1611
TRS: 711
Address:
PO Box 40168
Portland, OR 97240-0168

 

Dental plans

DeltaCare

Administered by Delta Dental of Washington

Online: DeltaCare for school employees
Phone: 1-800-650-1583
TTY: 1-800-833-6384
Address: 400 Fairview Ave. N., Suite 800
Seattle, WA 98109-5371

Uniform Dental Plan

Administered by Delta Dental of Washington

Online: Uniform Dental Plan for school employees
Phone: 1-800-537-3406
TTY: 1-800-833-6384
Address: 400 Fairview Ave. N., Suite 800
Seattle, WA 98109-5371

Willamette Dental of Washington, Inc.

Online: Willamette Dental of Washington, Inc. for school employees
Phone: 1-855-433-6825
TRS: 711
Address: 6950 NE Campus Way
Hillsboro, OR 97124-5611

Vision plans

Davis Vision, Inc.
(Underwritten by HM Life Insurance Company)

Online: Davis Vision for school employees
Phone: 1-877-377-9353
TTY: 1-800-523-2847
Address: PO Box 1525
Latham, NY 12110

HM Life Insurance Company
Phone: 1-800-328-5433

EyeMed Vision Care
(Underwritten by Fidelity Security Life Insurance Company)

Online: EyeMed Vision Care for school employees
Phone: 1-800-699-0993
TTY: 1-844-230-6498
Address: 4000 Luxottica Place
Mason, OH 45040

Fidelity Security Life Insurance Company
Phone: 1-800-648-8624

MetLife

Online: MetLife Vision for school employees
Phone: 1-833-854-9624
TTY:  1-800-428-4833
Address: PO Box 385018
Birmingham, AL 35238-5018

Health Savings Account (HSA)

HealthEquity

Online: HealthEquity for school employees
Phone: 1-844-351-6853
TRS: 711

Additional benefits

Flexible Spending Arrangements (FSA) and Dependent Care Assistance Program (DCAP)

Navia Benefit Solutions

Online: Navia Benefit Solutions for school employees
Phone: 1-800-669-3539

Life and accidental death and dismemberment insurance

MetLife

Online: MetLife life insurance for school employees
Phone: 1-833-854-9624
TTY: 1-833-854-9624
Address:
MetLife Recordkeeping Center
PO Box 14406
Lexington, KY 40512-4406

Long-Term Disability insurance

Standard Insurance Company

Online: Standard long-term disability insurance for school employees
Phone: 1-833-229-4177
TTY: 1-833-229-4177

SmartHealth

SmartHealth Customer Service (Limeade)

Online: SmartHealth for school employees
Phone: 1-855-750-8866
Email: support@limeade.com

Connect with us

Contact HCA

Website feedback: Tell us how we’re doing

Footer
  • Accessibility
  • Interpreter services
  • Language access
  • Nondiscrimination
  • Privacy
  • Public disclosure requests
  • Public notices
  • Rulemaking
  • Work with us

Copyright © 2023 Washington Health Care Authority

  • Free or low-cost health care
    • I need medical, dental, or vision care
      • Find Apple Health benefits & services
        • What are my basic covered services?
        • How do I get dental care?
        • Can I get vision care?
        • Other benefits & services
      • Other Apple Health programs
        • Noncitizens
        • Dual-Eligible Special Needs Plan (D-SNP)
        • Apple Health for Workers with Disabilities (HWD)
        • Family Planning Only (FPO)
        • Medically Intensive Children's Program (MICP)
        • Medicare Savings Program
        • Veterans & family members
      • Am I eligible?
        • Eligibility overview
        • Individual adults
        • Parents & caretakers
        • Pregnant individuals
        • Children
        • Age 65 & older, or Medicare eligible
        • Aged, blind, or disabled
        • Long-term care & hospice
        • Foster care
      • Learn about my coverage
        • Coverage with managed care
        • Coverage without managed care
        • American Indians & Alaska Natives
        • Coordination of benefits
        • Premium payment program
        • Patient review & coordination
        • Client rights
      • Use my coverage
        • How do I use my coverage?
        • Enrollment next steps
        • Make my first appointment
        • Transportation services (nonemergency)
        • Apple Health client booklets
      • Manage my coverage
        • Replace my services card
        • Change my health plan
        • Update my income or address
        • Pay my Apple Health premium
        • Cancel my coverage
    • I need behavioral health support
      • Mental health
        • Mental health crisis lines
        • Mental health services
        • Acute mental health care
        • Problem gambling
        • Mental health advance directives
      • Substance use
        • Substance use treatment
        • Alcohol use treatment
        • Opioid use treatment
      • Prenatal, children & young adults
        • Behavioral health services for prenatal, children & young adults
        • Wraparound with Intensive Services (WISe)
        • Family initiated treatment (FIT)
        • Early signs of psychosis
        • Housing for transitioning youth
      • American Indians & Alaska Natives
        • Behavioral health services for American Indians & Alaska Natives (AI/AN)
      • Recovery support services
        • What is recovery support?
        • Peer support & counseling
        • Recovery housing
      • Prevention
        • Substance use disorder prevention & mental health promotion
    • I help others apply for & access Apple Health
      • Apple Health Eligibility Manual
        • Apple Health eligibility manual overview
        • Introduction overview for general eligibility
        • General eligibility requirements that apply to all Apple Health programs
        • Classic (non-MAGI) based programs manual
        • Modified Adjusted Gross Income (MAGI) based programs manual
        • Long-term services & supports (LTSS) manual
      • Additional tools
        • Apple Health manual WAC index
        • Apple Health manual revision log
        • Program standards for income & resources
      • Stakeholder training & education
        • Training & education overview
        • Community-based training
        • Reference guides
        • Webinars, videos & presentations
        • Apple Health outreach toolkit
        • COFA outreach toolkit
        • Hospital Presumptive Eligibility
        • Medicaid suspension
    • Quick links
      • Apply for or renew Apple Health coverage
      • Apple Health for you
      • Apple Health account logins
      • Find forms & publications
      • Get help paying for prescriptions
      • Behavioral health facilities complaints
      • Ombuds services
      • General eligibility introduction
      • ​Program standard for income & resources
      • Voices of Apple Health
      • Voices of behavioral health & recovery
    • Contact Apple Health (Medicaid)
    • News
  • Employee & retiree benefits
    • Public employees
      • Find benefits
        • Medical plans & benefits (including vision)
        • Dental plans & benefits
        • Benefits while traveling
        • Find a PEBB plan provider
        • Life, home, auto, AD&D, LTD, FSA, & DCAP benefits
        • PEBB wellness programs
        • Medicare & PEBB benefits while employed
      • Explore costs
        • Medical plan premiums
        • Life insurance premiums
        • Long-term disability insurance premiums
        • Surcharges
        • Paying for benefits
      • Determine eligibility
        • Am I eligible?
        • Are my dependents eligible?
        • Are my survivors eligible?
      • Learn how to enroll
        • For newly eligible employees
        • Verify & enroll my dependents
        • Waive my medical coverage
      • For survivors
        • Defer as a survivor
        • Enroll as a survivor
        • How do I notify PEBB that my loved one has passed away?
      • Manage benefits
        • What is special open enrollment?
        • Change my coverage
        • Change my address
        • Cancel my coverage
        • What happens if I stop working?
      • Get help
        • Contact the plans
        • Help with PEBB My Account
        • About Benefits 24/7
    • School employees
      • Find benefits
        • Medical plans & benefits
        • Dental plans & benefits
        • Vision plans & benefits
        • Find a SEBB plan provider
        • Life, LTD, FSA, & DCAP benefits
        • SEBB wellness programs
        • Medicare & SEBB benefits while employed
      • Explore costs
        • Medical plan premiums
        • Life insurance premiums
        • Long-term disability insurance premiums
        • Surcharges
        • Paying for benefits
      • Determine eligibility
        • Am I eligible?
        • Are my dependents eligible?
        • Are my survivors eligible?
      • Learn how to enroll
        • For newly eligible employees
        • Verify & enroll my dependents
        • Waive my medical coverage
      • For survivors
        • Enroll as a survivor
        • Defer as a survivor
        • How do I notify SEBB that my loved one has passed away?
      • Manage benefits
        • What is special open enrollment?
        • Change my coverage
        • Change my address
        • Cancel my coverage
        • What happens if I stop working?
      • Get help
        • Contact the plans
        • Help with SEBB My Account
        • About Benefits 24/7
    • Retirees
      • Find benefits
        • Medical plans & benefits (including vision)
        • Dental plans & benefits
        • Benefits while traveling
        • Find a PEBB plan provider
        • Life, home & auto benefits
        • PEBB wellness programs
        • Medicare & turning age 65
      • Explore costs
        • Medicare plan premiums
        • Non-Medicare plan premiums
        • Life insurance premiums
        • Surcharges
        • Paying for benefits
      • Determine eligibility
        • Am I eligible?
        • Are my dependents eligible?
        • Are my survivors eligible?
      • Learn how to enroll
        • How do I enroll?
        • Attend a retirement webinar
        • Verify & enroll my dependents
      • Learn how & why to defer
        • What is deferring & why would I?
        • How do I defer?
        • How do I enroll after deferring?
      • For survivors
        • Enroll as a survivor
        • Defer as a survivor
        • How do I notify PEBB that my loved one has passed away?
      • Manage benefits
        • What is special open enrollment?
        • Change my coverage
        • Change my address
        • Cancel my coverage
      • Get help
        • Contact the plans
        • Help with PEBB My Account
        • About Benefits 24/7
    • PEBB Continuation Coverage
      • Find benefits
        • Medical plans & benefits (including vision)
        • Dental plans & benefits
        • Benefits while traveling
        • Find a PEBB plan provider
        • Life, home, auto, AD&D, LTD, & FSA benefits
        • PEBB wellness programs
      • Explore costs
        • Medicare plan premiums
        • Non-Medicare plan premiums
        • Life insurance premiums
        • Long term disability insurance premiums
        • Surcharges
        • Paying for benefits
      • Determine eligibility
        • Am I eligible?
        • Are my dependents eligible?
        • Are my survivors eligible?
      • Learn how to enroll
        • For newly eligible members
        • Verify & enroll my dependents
      • For survivors
        • Enroll as a survivor
        • Defer as a survivor
        • How do I notify PEBB that my loved one has passed away?
      • Manage benefits
        • What is special open enrollment?
        • Change my coverage
        • Change my address
        • Cancel my coverage
      • Get help
        • Contact the plans
        • Help with PEBB My Account
        • About Benefits 24/7
    • SEBB Continuation Coverage
      • Find benefits
        • Medical plans & benefits
        • Dental plans & benefits
        • Vision plans & benefits
        • Find a SEBB plan provider
        • Life & FSA benefits
        • SEBB wellness programs
      • Explore costs
        • Medical, dental & vision plan premiums
        • Life insurance premiums
        • Surcharges
        • Paying for benefits
      • Determine eligibility
        • Am I eligible?
        • Are my dependents eligible?
        • Are my survivors eligible?
      • Learn how to enroll
        • For newly eligible members
        • Verify & enroll my dependents
      • For survivors
        • Enroll as a survivor
        • Defer as a survivor
        • How do I notify SEBB that my loved one has passed away?
      • Manage benefits
        • What is special open enrollment?
        • Change my coverage
        • Change my address
        • Cancel my coverage
      • Get help
        • Contact the plans
        • Help with SEBB My Account
        • About Benefits 24/7
    • Quick links
      • Find forms & publications
      • Preparing for retirement?
      • Log into PEBB My Account
      • PEBB newsletters
      • Visit our PEBB Virtual Benefits Fair
      • File a PEBB appeal
      • PEBB rules & policies
      • PEB Board
      • Log into SEBB My Account
      • SEBB newsletters
      • Visit our SEBB Virtual Benefits Fair
      • File a SEBB appeal
      • SEBB rules and policies
      • SEB Board
      • For groups joining PEBB
    • Contact us
    • PEBB news
    • SEBB news
  • Billers, providers & partners
    • Prior authorization, claims & billing
      • Getting started
        • For new providers
        • Overview of prior authorization (PA), claims & billing
        • Document submission cover sheets
        • HIPAA Electronic Data Interchange (EDI)
        • Request a Zoom license
        • Audit & program integrity
      • Submit prior authorization (PA)
        • Step-by-step guide for prior authorization (PA)
        • Pharmacy prior authorization
      • Submit claims
        • Provider billing guides & fee schedules
        • Hospital rates & reimbursement
    • Program information for providers
      • Getting started
        • Program benefit packages & scope of services
        • Patient review & coordination (PRC)
      • Programs: A-E
        • 340B Drug Pricing Program
        • Applied Behavior Analysis (ABA) therapy
        • Behavioral health & recovery
        • Community behavioral support (CBHS) services
        • Dental services
        • Durable medical equipment & supplies
      • Programs: F-H
        • Family Planning Only
        • First Steps (maternity support & infant care)
        • Foster care & adoption support
        • Ground emergency medical transportation (GEMT)
        • Health Home
        • Home health care services: electronic visit verification
      • Programs: I-N
        • Indian health programs
        • Interpreter services
        • Kidney Disease Program
        • Managed care
        • Medicaid Administrative Claiming (MAC)
      • Programs: O-Z
        • Pharmacy services
        • Prescription drug discount card
        • School-based health care services
        • Substance use disorder (SUD) consent management guidance
        • Transhealth program
        • Transportation services (nonemergency)
    • Become an Apple Health provider
      • Learn how to enroll
        • Enrollment overview
        • Eligible provider types & requirements
        • Enroll as a billing provider
        • Enroll as a health care professional practicing under a group or facility
        • Enroll as a nonbilling provider
        • Enroll as a billing agent or clearinghouse
      • What's next
        • Find next steps for new Medicaid providers
      • For existing medicaid providers
        • Update my provider information
        • Revalidation
    • Learn ProviderOne
      • Getting started
        • How do I access ProviderOne?
      • Training materials
        • ProviderOne Billing & Resource Guide
        • User manuals
        • ProviderOne for social services
        • Fact sheets
        • Webinars
    • Quick links
      • Log into ProviderOne
      • Find billing guides & fee schedules
      • Find forms & publications
      • Sign up for Provider Alerts
      • ProviderOne Billing & Resource Guide
      • ProviderOne Discovery Log
      • ProviderOne maintenance
      • Termination & exclusion list
    • Contact us
    • News
  • About HCA
    • Programs & initiatives
      • A-H
        • Advancing clinical integration
        • Apple Health (Medicaid)
        • Behavioral health & recovery
        • Cascade Select (public option)
        • Clinical collaboration & initiatives
        • Health Information Technology
        • Health Technology Assessment
      • I-S
        • Making informed health care decisions
        • Medicaid Transformation Project (MTP)
        • Public Employees Benefits Board (PEBB)
        • School Employees Benefits Board (SEBB)
      • T-Z
        • Trauma-informed approach
        • Uniform Medical Plan (UMP)
        • Value-based purchasing (VBP)
        • Washington Prescription Drug Program (WPDP)
        • Washington Wellness
    • Who we are
      • About us
        • Our leadership
        • Our mission, vision & values
        • Health equity
          • Pro-Equity Anti-Racism (PEAR)
        • Tribal relations
        • Legislative relations
      • Boards, committees & collaborations
        • Overview of groups
        • Governor's Indian Health Advisory Council
        • Health Care Cost Transparency Board
        • Universal Health Care Commission
      • Health innovation
        • Health care reform
        • Performance measures
        • Tech modernization
        • Washington State Common Measure set
    • Data & reports
      • Reports & dashboards by program
        • Apple Health (Medicaid) & managed care
        • Apple Health client eligibility
        • Apple Health providers
        • Behavioral health & recovery
        • Dental data
        • Health Home
        • Interpreter services
        • PEBB Program enrollment reports
        • Reproductive health
        • SEBB Program enrollment reports
      • Data dashboards
        • Analytics, research & measurement (ARM) data dashboard suite
        • Emergency department
        • Foundational Community Supports provider map
        • Inpatient facility
        • Medicaid maternal & child health measures
        • Washington State Medicaid Explorer
        • Opioid use disorder treatment
        • Behavioral health housing program map
        • Healthier Washington measures
      • Additional reports
        • HCA budget information
        • Legislative reports
        • Washington State All Payer Claims Database (WA-APCD)
    • Other administrative activities
      • Medicaid-related
        • Fraud prevention
        • Medicaid program integrity
        • Personal injury, casualty recoveries & special needs trusts
      • Government transparency
        • Gender identity information
        • Public disclosure request
      • Community services
        • Disaster outreach
        • Voter registration
    • News
      • Find out what's new
        • Information about novel coronavirus (COVID-19)
        • News releases
        • Announcements
        • Public notices
        • Subscribe to HCA news
      • Follow HCA on social media
        • Facebook
        • Twitter
        • Instagram
        • Medium
        • HCA Connect
        • LinkedIn
        • YouTube
      • For the press
        • Visit our press room
      • HCA Connect
    • Quick links
      • Work with us
      • Find news releases
      • Voices of HCA
      • Appeals
      • Rulemaking
      • Medicaid (Title XIX) State Plan
      • Policies
    • Contact HCA
  • Contact