If you are displaced or affected by wildfire, all Washington Apple Health and PEBB/SEBB medical plans are allowing prescription refills before the refill date.
Due to COVID-19, HCA’s lobby is closed. Learn more about your customer service options.
How we work
The Public Employees Benefits Board (PEBB) Program purchases and coordinates insurance benefits for eligible public employees and retirees.
- We influence legislation, write rules, and establish policies to ensure benefit eligibility criteria can be consistently applied, and Washington can recruit and retain quality employees within its budget.
- We provide relevant, timely, and accurate communications to prospective and current members about rules, benefits, plan choices, and costs so members can make informed decisions about their health and benefits.
- We maintain accurate and consistent enrollment and administration of PEBB Program benefits for self-pay member accounts and support PEBB Program employers to do so for their employees.
- We are dedicated to providing exceptional service by focusing on confidentiality, teamwork, good communication, and applying technical expertise.
Our members can expect to receive competitive benefits from the largest health care purchaser in the state.
The PEBB Program provides medical and dental coverage, life insurance, long-term disability insurance, and the option to enroll in a medical flexible spending arrangement (FSA) and Dependent Care Assistance Program (DCAP) to eligible public employees and retirees.
The PEBB Program also offers access to auto and homeowners’ insurance.
The Legislature establishes how much state money is available to spend on benefits. Then the PEB Board establishes eligibility requirements and approves benefit designs for insurance and other benefits. The PEB Board meets regularly to review benefit and eligibility issues, and plan for the future.
HCA purchases benefits within the funding approved by the Legislature. The HCA contracts with insurance companies and manages its own self-insured plans—the Uniform Medical Plan and Uniform Dental Plan—to provide a choice of quality health care options and responsive customer service to its members.