Apple Health (Medicaid) Beneficiary Advisory Council
Learn about the Apple Health (Medicaid) Beneficiary Advisory Council (council), who is involved, and when they meet.
On this page
About the council
Apple Health works best when it is shaped and informed by the voices and experiences of the people it serves.
The Beneficiary Advisory Council (the council) is a group of Apple Health clients, their families, and caregivers who meet with the Washington State Health Care Authority (HCA) to share feedback, discuss issues, and help guide decisions that improve Apple Health services.
Council members bring lived and living experience from many parts of Apple Health, including primary care, emergency visits, behavioral health, long-term services and supports, personal care, and more. Their input helps make Apple Health work better for everyone.
Frequently asked questions
- Who can apply when applications reopen?
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- Current or former Apple Health clients.
- Family members or guardians of an Apple Health client.
- Paid or unpaid caregivers of an Apple Health client.
- When will applications reopen?
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Applications are currently closed for the council and will reopen every other year to welcome new members. Applications will reopen in 2027. During the biennial selection process, applications will be reviewed, and applicants will be notified by June 30 if they have been selected or not.
- How long are people a member?
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Council members serve a two-year term. Regular attendance and participation are expected of all members.
- How often does the council meet?
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The council meets quarterly, online using Microsoft Teams. Members will be able to log on by telephone or internet.
- What is the time commitment?
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Members meet for about 1-2 hours each quarter (every three months).
- How many members are in the council?
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Nine people with lived and living experience with Apple Health were selected as members.
- How were council members chosen?
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HCA aimed to include a wide range of voices that reflect the communities served by Apple Health.
The selection process included:
- Sharing the application through the HCA website, community organizations, clinics, and local networks.
- Applicants submitting information about their background, interests, lived experience, and connection to Apple Health.
- An HCA selection committee reviewing applications and choosing members from diverse regions, cultures, and experiences.
- Notifying all applicants of the selection decisions.
- How are council leaders selected?
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The council selects its own leaders. These members help guide meetings, support group discussions, and work closely with HCA.
- Members are nominated (or can nominate themselves).
- The council votes.
- Leaders are chosen by majority vote and serve for a specific term.
Leadership roles are open to any current member and are a great way to take on more responsibility within the council.
Meeting materials
Upcoming meetings
| Date | Time | Location and related materials |
|---|---|---|
| January 16, 2026 | 1 - 2:30 p.m. | Agenda (01/16/2026) Minutes (01/16/2026) |
| March 26, 2026 | 1 - 2:30 p.m. | Virtual | Microsoft Teams |
| June 15, 2026 | 3:30 - 5:30 p.m. | Virtual | Microsoft Teams |
| September 18, 2026 | 10:30 a.m. - 12 p.m. | Virtual | Microsoft Teams |
| December 11, 2026 | 1 - 2:30 p.m. | Virtual | Microsoft Teams |
Past meetings
- 2025
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Date Related materials December 19, 2025
Make your voice heard
Learn how to make your voice heard and improve Apple Health (Medicaid) for you and those you care for.
On this page
We want to hear from you
Your voice matters. We want to hear from:
- Current or past Apple Health clients.
- Caretakers for someone who receives Apple Health.
- Apple Health providers.
- Community organizations, agencies, or advocates that support Apple Health.
There are four easy ways people can get involved. Read about the following options to learn more.
Apple Health Medicaid Advisory Committee
The Medicaid Advisory Committee gives advice to the Health Care Authority (HCA) on Apple Health services and policies. Members include Apple Health clients, providers, and organizations and agencies that support Apple Health.
What you’ll do:
- Share ideas on how to improve Apple Health
- Give feedback on policy and administration
- Meet every other month
Learn more about the Medicaid Advisory Committee.
Apple Health (Medicaid) Beneficiary Advisory Council
The Beneficiary Advisory Council is a collaborative group of individuals who draw on their lived and living experiences to provide insights that will help co-create Apple Health policies, services, and programs in partnership with HCA. Council membership is currently full. Nine members were selected to serve for the current term.
What members do:
- Share your Apple Health experience
- Help improve services and client materials
- Meet online four times a year
Learn more about the Beneficiary Advisory Council.
Consumer Notices Workgroup
This group helps make Apple Health letters and notices easier to read and understand. Members include Apple Health clients, community partners, and advocates.
What you’ll do:
- Review draft letters
- Help make notices clearer and written in plain language
- Join meetings and email reviews
- Earn a $50 gift card each quarter
Learn more about the Consumer Notices Workgroup.
Share Your Apple Health Story
Sharing your Apple Health story can inspire others who don't have health insurance to sign up for free or low-cost health coverage. If you would like to share your story, fill out the form and let us know how Apple Health has made a difference in your life.
What you’ll do:
- Submit your story
- Complete a short phone interview
- Receive a $50 gift card if we use your story
In observance of Thanksgiving, state offices will be closed Thursday, November 27, 2025 and Friday, November 28, 2025. As a result, provider payments for the week of November 24, 2025 will be made on Wednesday, November 26, 2025, including the delivery of Remittance Advices (RAs) and HIPAA 835 remittance files.
Claim submission deadlines have been moved up to ensure that providers are able to receive payment and RA documents on November 26, 2025.
The deadline for submission of claims to ProviderOne for payment during the week of Thanksgiving will be Sunday, November 23, 2025 by 5 p.m..
The deadline for submission of pharmacy claims to the Point of Sale (POS) during the week of Thanksgiving will be Saturday, November 22, 2025, by 5 p.m.
Please report any issues to: mmishelp@hca.wa.gov.
Thank you.
In observance of Thanksgiving, state offices will be closed Thursday, November 27, 2025 and Friday, November 28, 2025. As a result, provider payments for the week of November 24, 2025 will be made on Wednesday, November 26, 2025, including the delivery of Remittance Advices (RAs) and HIPAA 835 remittance files.
Claim submission deadlines have been moved up to ensure that providers are able to receive payment and RA documents on November 26, 2025.
The deadline for submission of claims to ProviderOne for payment during the week of Thanksgiving will be Sunday, November 23, 2025, by 5 p.m.
The deadline for submission of pharmacy claims to the Point of Sale (POS) during the week of Thanksgiving will be Saturday, November 22, 2025, by 5 p.m.
Please report any issues to: mmishelp@hca.wa.gov.
Thank you.