00439: ProviderOne Portal claims submission Error due to apostrophe in clients last name
Discovery log number
00439
Discovery description

ProviderOne Portal is returning error “Exception in fetching multiple list record” when the Client’s last name is submitted with an apostrophe from Page ID: dlgCreateBatchFromTemplate(Claims).

Date reported
ETA
Provider impact
All Providers
Workaround
submit the client name without the apostrophe
Description
The agency is developing rules for Accountable Communities of Health (ACHs) to establish Community Care Hubs provided through the Washington State Health-Related Social Needs (HSRN) services program. Under the Washington State Section 1115 Medicaid Demonstration waiver, the HSRN services program allows qualifying Medicaid enrollees to receive evidence-based, non-medical services to address unmet, adverse social conditions that contribute to poor health. The Community Care Hubs provide community based care coordination, known as Social Care Support service, and support the delivery of other approved HRSN services.

Agency contacts

Rulemaking contact
Program contact
Rulemaking status history

Preproposal (CR101)