- Can being approved for PFML or FMLA impact an employee's eligibility for PEBB benefits?
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Employers need to determine eligibility for PEBB benefits without considering whether an employee will or will not take leave that is protected under state and/or federal laws. Working hours that contribute to the minimum necessary for eligibility are not “reduced” by anticipated OR taken PFML or FMLA time. If an employee is already determined to be benefits eligible when they go on PFML or FMLA, those benefits must be maintained during PFML or FMLA.
For claims containing multiple T1015 lines, the system does not currently aggregate the line amounts correctly, leading to a mismatch between the header amount and the sum of the associated claim lines. A fix has been identified to ensure correct process.
ProviderOne is receiving reports from Social Service providers that the amount of client responsibility deducted from their January 2026 claims do not match the amount applied to the Social Service Authorization line. Our system vendor is working to resolve the issue. ProviderOne will provide more information and steps to correct the claims as soon as we have a path forward.
Impact to clients, provider or staff: The incorrect amount of client responsibility is being deducted from the claim.
ProviderOne is receiving reports from Social Service providers that the amount of client responsibility deducted from their January 2026 claims do not match the amount applied to the Social Service Authorization line. Our system vendor is working to resolve the issue. ProviderOne will provide more information and steps to correct the claims as soon as we have a path forward.
Impact to clients, provider or staff: The incorrect amount of client responsibility is being deducted from the claim.