00445: ProviderOne outage planned for Saturday, July 12, 2025, through Sunday, July 13, 2025
Discovery log number
00445
Discovery description

The ProviderOne system will be unavailable from 5:30 a.m. Saturday, July 12 until 8 a.m. Sunday, July 13 (25.5 hours) due to scheduled maintenance.

This outage does not affect the Pharmacy POS

Pharmacies will still be able to submit claims for processing and faxes can be sent during the outage. Faxes will be processed after the outage is complete.

Please report any issues to:  mmishelp@hca.wa.gov.

Thank you.

Date reported
ETA
Provider impact
All Providers
Workaround
Please report any issues to: mmishelp@hca.wa.gov.