Health Home

What is the Health Home program?

The Health Home program is a set of free services to support you if you have a chronic condition(s) and would like the support of a care coordinator.

Health Home services can make things go more smoothly between your medical and social service supports. This may help reduce visits to hospitals and emergency departments and support your overall well-being.

The Health Home program provides:

• Comprehensive care management.
• Care coordination.
• Health promotion.
• Transition planning.
• Individual and family support.
• Referral to community and social support services.

How do the services work?

Health Home services are provided by care coordinators who:

• Meet with you to develop your individual Health Action Plan.
• Assists in transitions of care after discharge from the hospital, nursing facility, or other transitional care setting.
• Work with your providers to support your care and well-being.

Are these services for you?

You may be eligible if you:

• Are eligible for full Apple Health coverage.
• Have a chronic condition.
• Are at risk for a second chronic condition.

How do you start?

If you think you may be eligible for these services, contact your Apple Health managed care plan. If you are not enrolled in a managed care plan, contact Apple Health customer service.

If the Health Care Authority (HCA) determines you are eligible, you can be enrolled with your Apple Health managed care plan. The plan will:

• Send you information about the program.
• You will be contacted by a care coordinator to confirm you would like to participate in the Health Home program

Will this change the people you work with now?

Your current medical and social service providers will not change. The Health Home program includes a care coordinator to help you develop and follow up on your health goals.

You can continue to work with:

• Your personal caregivers.
• Case managers for long-term services and supports, developmental disabilities, behavioral health, and other agencies.
• Others you receive care and support from (for example, doctors, nurses, physical therapists, mental health counselors, and substance use disorder treatment staff).