Due to COVID-19, HCA’s lobby is closed until further notice. Learn more about your virtual customer service options.

Contractor and provider resources

This page contains billing and contract resources for behavioral health contractors, providers, and partners.

2021 survey for behavioral health providers

The Health Care Authority (HCA) will partner with the Social and Economic Sciences Research Center (SESRC) at Washington State University to conduct a survey for behavioral health providers. The survey is an opportunity for BH treatment agencies to let us know about their agency, the improvement efforts they are currently undertaking, and the diversity of their behavioral health clinical staff.

  • A survey link was sent via US mail to all behavioral health agencies on Thursday, December 9. We appreciate you taking the time to complete the survey.

2021 survey for behavioral health enrollees enrollees

The Health Care Authority (HCA) will partner with the Social and Economic Science Research Center (SESRC) at Washington State University to conduct the behavioral health enrollee survey for 2021.

Who is invited to participate in the survey?

  • SESRC will invite a random sample of enrollees who received outpatient behavioral health services between May and October of 2020.
  • Enrollees will be asked to complete the survey online or by telephone (US mail surveys are available if requested.)
  • The survey is voluntary, and the information collected will be kept confidential. All data will be reported in group form so that no identifying data will be available.

HCA would like network providers to encourage their patients to participate in the survey. 

For MCOs and BH-ASOs

    The BHDS incorporates integrated behavioral health and substance abuse data, storage, and supporting reporting functions. It also includes data from two legacy systems:

    • The Treatment and Assessment Reports Generation Tool (TARGET), covering SUD clients and services.
    • The Mental Health Consumer Information System (MH-CIS), covering community mental health clients and services.

    BHDS data guide

    The data guide contains reporting requirements for managed care organizations (MCOs) and behavioral health-administrative services organizations (BH-ASOs) to meet state and federal reporting requirements related to funding.

    Transition resources

    The Global Assessment of Individual Needs-Short Screener (GAIN-SS) is a evidence-based, five-minute screening tool for general populations to identify clients who have one or more behavioral health disorders.

    For fee-for-service (FFS) treatment

    For substance use prevention