Due to the timing of the State Biennium End and the observance of Independence Day, payments to providers for the week of June 30, 2025, will be delayed and made the following week on Tuesday, July 8, 2025. Remittance Advices (RAs) and HIPAA 835 files will also be made available on Tuesday, July 8, 2025. Normally payments and remittance advice documents would be available for providers on Friday, July 4, 2025, but must be moved due to the Biennium end and the holiday.
Claim submission deadlines have been updated as reflected below to ensure that providers are able to receive payment and Remittance Advice documents on July 8, 2025.
The deadline for submission of claims to ProviderOne in order to receive payment on July 8, 2025, will be extended to 5 p.m. on Wednesday, July 02, 2025.
The deadline for submission of pharmacy claims to the Point of Sale (POS) in order to receive payment on July 8, 2025 will be extended to 5 p.m. on Tuesday, July 1, 2025.
Payment and claims submission deadlines for the week of July 7, 2025 will not be impacted. Two payments will be made during this week.
The ProviderOne system outage planned for 5:30 a.m. Saturday, June 14 until 8 a.m. Sunday, June 15 (25.5 hours), has been cancelled and will be rescheduled for a future date. The ProviderOne system will be available and fully operational on Saturday, June 14, 2025 and Sunday, June 15, 2025.