HCA closed for Presidents Day
On Monday, February 16, 2026, the Health Care Authority (HCA) is closed in observance of Presidents Day. We will resume normal business hours on Tuesday, February 17. We wish you a safe and happy holiday.
On Monday, February 16, 2026, the Health Care Authority (HCA) is closed in observance of Presidents Day. We will resume normal business hours on Tuesday, February 17. We wish you a safe and happy holiday.
For claims containing multiple T1015 lines, the system does not currently aggregate the line amounts correctly, leading to a mismatch between the header amount and the sum of the associated claim lines. A fix has been identified to ensure correct process.
ProviderOne is receiving reports from Social Service providers that the amount of client responsibility deducted from their January 2026 claims do not match the amount applied to the Social Service Authorization line. Our system vendor is working to resolve the issue. ProviderOne will provide more information and steps to correct the claims as soon as we have a path forward.
Impact to clients, provider or staff: The incorrect amount of client responsibility is being deducted from the claim.
ProviderOne is receiving reports from Social Service providers that the amount of client responsibility deducted from their January 2026 claims do not match the amount applied to the Social Service Authorization line. Our system vendor is working to resolve the issue. ProviderOne will provide more information and steps to correct the claims as soon as we have a path forward.
Impact to clients, provider or staff: The incorrect amount of client responsibility is being deducted from the claim.