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HCA is closed Thursday, November 26 and Friday, November 27. All Apple Health (Medicaid), PEBB, and SEBB customer services phones lines will be down after 5 p.m. Wednesday, November 25 through Monday morning, November 30.

Model managed care contracts

The Apple Health (Medicaid) managed care contracts (for reference only) identify the requirements and guidelines managed care organizations (MCO) must follow when providing access to health care services.

2020 model contracts (for reference only)

Apple Health integrated foster care contract (updated 7/1/2020)
Apple Health integrated foster care – behavioral health services wrap-around contract (updated 7/1/2020)
Apple Health - Integrated Managed Care (IMC) contract (updated 7/1/2020)
Apple Health - Integrated Managed Care (IMC) – behavioral health services wrap-around contract (updated 7/1/2020)

Model Administrative Services Organization (ASO) contracts

Model ASO contracts (for reference only) identify the requirements and guidelines behavioral health administrative organizations must follow when providing access to behavioral health crisis services and supports to Medicaid and non-Medicaid individuals.