In order to be eligible as a Medical or social service interpreter you must be DSHS certified, authorized, or a recognized interpreter. For spoken language, DSHS's Language Testing and Certification (LTC) Program is the certifying authority.
Once you have completed the certification, authorization, or recognized process contact Universal Language Service at firstname.lastname@example.org to register to accept medical and social services appointments.
Language Testing and Certification (LTC) Program
Per WAC 388-03-160, spoken language interpreters must maintain their certification or authorization status by submitting all of the necessary requirements to the LTC Program by March 30. If you missed the deadline refer to the DSHS-LTC Website for more information about temporary credential reinstatement.
Getting ready to accept HCA jobs through Universal
You must register as a new interpreter/translator with Universal to continue receiving jobs for Medicaid medical and DSHS and the Division of Children, Youth, and Families (DCYF) social service appointments.
HCA Incident Resolution Process
In 2014, the Washington Federation of State Employees (WFSE) for Language Access Providers (LAP), the Health Care Authority (HCA), and the then contracted coordinating entity partnered to develop the Incident Resolution Process (IRP) in an effort to ensure high quality language access services to the citizens of Washington State and assure effective management and stewardship of state and federal resources.
Interpreters are required to read and sign this document and return to the current contractor, Universal Language Services at email@example.com, prior to accepting any appointments.