400 Series reason codes

Revised date
Purpose statement

400 Series Reason Code Protocols

Go to the reason code chart to link directly to a specific reason code or scroll through the list below.

For ACES Procedures go to ACES Letters in the ACES User Manual.

401-460

Reason code Reason code description WAC references - Classic Medicaid Free form text - Classic Medicaid WAC references - MAGI-based Medicaid Free form text - MAGI-based Medicaid
401 Over resources: You have too many resources to get assistance right now.

388-513-1350

388-470-0005

388-400-0070

Your resources cannot be more than $ __ (specify resource limit for household size). See the attachment for more information on how we figured out your resources.    
410
  • You don't qualify for long-term care (LTC) services because the equity in your home is over the $500,000 limit.
  • You may receive LTC services if we approve an undue hardship waiver. We approve hardship waivers when you can show that without LTC services:
    • You will be deprived of housing, food, clothing or medical care.
    • Your life or health will be endangered.
  • Your request must:
    • Tell us in writing the reason you need an undue hardship waiver.
    • Be signed and returned within 30 days of the date of denial or termination of LTC services.
    • Include the name, address and telephone number of the person writing the request.
    • You may authorize your representative, guardian, or facility where you live to file an undue hardship waiver request for you.

182-513-1350

182-513-1367

Explain the equity value we are counting and how we arrived at that number.    
416 You have a penalty period because you gave something away or sold it for less than fair market value. You can only get benefits now if you prove you cannot pay for your housing, food, clothing, or health needs.

388-488-0005

388-400-0070

Explain the equity value we are counting and how we arrived at that number    
417 You transferred, gave away, or sold resources for less than fair market value. This is called uncompensated value.

182-513-1363

182-513-1364

182-513-1365

None required    
460 Payment standards are changing. You do not have administrative hearing rights based on a change in payment standards.

388-478-0020

388-418-0020

None required    

Treatment of entrance fees for people residing in continuing care or life care communities

Revised date
Purpose statement

Treatment of entrance fees in a continuing care retirement community or life care community is considered a resource available to the client in certain conditions.

WAC 182-513-1396 People living in a fraternal, religious, or benevolent nursing facility.

WAC 182-513-1396 People living in a fraternal, religious, or benevolent nursing facility.

Effective February 20, 2017

  1. The agency or its designee determines apple health coverage under noninstitutional rules for a person who meets all other eligibility requirements and lives in a licensed, but nonmedicaid-contracted facility operated by a fraternal, religious, or benevolent organization.
  2. Nothing in subsection (1) of this section prevents the agency or its designee from evaluating contracts with facilities not described in subsection (1) of this section.

This is a reprint of the official rule as published by the Office of the Code Reviser. If there are previous versions of this rule, they can be found using the Legislative Search page.

WAC 182-513-1397 Treatment of entrance fees for people residing in a continuing care retirement community or a life care community.

WAC 182-513-1397 Treatment of entrance fees for people residing in a continuing care retirement community or a life care community.

Effective February 17, 2017

  1. A person's entrance fee in a continuing care retirement community or life care community is an available resource to the person, to the extent that:
    1. The person has the ability to use the entrance fee, or the contract provides that the entrance fee may be used, to pay for care should other resources or income of the person be insufficient to pay for care;
    2. The person is eligible for a refund of any remaining entrance fee when the person dies or when the person terminates the continuing care retirement community or life care community contract and leaves the community; and
    3. The entrance fee does not confer an ownership interest in the continuing care retirement community or life care community.
  2. Nothing in subsection (1) of this section prevents the agency or its designee from evaluating contracts with facilities not described in subsection (1) of this section.

This is a reprint of the official rule as published by the Office of the Code Reviser. If there are previous versions of this rule, they can be found using the Legislative Search page.

Clarifying information

Residents of continuing care retirement or life care communities, fraternal, religious, or benevolent nursing facilities often sign life care contracts with the facility. These contracts offer institutional and/or medical care in exchange for the surrender of the client's income and resources. See WAC 182-513-1397 regarding the treatment of the entrance fee for individuals that reside in a continuing care retirement or life care community. An entrance fee is considered an available resource based on the criteria in this WAC.

Worker responsibilities

  • If the client signed a contract for life care, consider the following to determine if adequate consideration was received when assets were transferred to the facility:
    • The amount of the client's assets surrendered under the contract
    • The client's cost of care up to the date of application for LTC services
  • Follow the required equal access procedures described in WAC 182-503-0120 when appropriate.

Allowable medical expenses

Revised date
Purpose statement

This section gives a listing of allowable medical or remedial services and expenses that are allowed to reduce participation or used in MN spenddown. This is not a complete list, but an aid to use to determine whether a claimed medical expense is allowed to reduce participation or used to meet spenddown.

Medical expenses specific to long-term care

WAC 182-513-1350 (6) (b) gives the criteria for allowable medical expenses used to reduce excess resources. DDCS waivers, HCS CN waivers, hospice, and participation rules point to this WAC for allowable out-of-pocket medical expenses.

  • Premiums, deductibles, and coinsurance/copayment charges for health insurance and Medicare premiums
  • Necessary medical care recognized under state law, but not covered under the state's Medicaid plan;
  • Necessary medical care covered under the state's Medicaid plan incurred prior to Medicaid eligibility.
  • Expenses for nursing facility care are reduced at the state rate for the facility that the client owes the expense to
  • As long as the incurred medical expenses:
    • Were not incurred more than three months before the month of the Medicaid application.
    • Are not subject to third-party payment or reimbursement.
    • Have not been used to satisfy a previous spend down liability.
    • Have not previously been used to reduce excess resources.
    • Have not been used to reduce client responsibility toward cost of care.
    • Were not incurred during a transfer of asset penalty described in WAC 182-513-1363.
    • Are amounts for which the client remains liable.
  • Expenses not allowed to reduce excess resources or participation in personal care are:
    • Unpaid expense(s) prior to HCBS Waiver eligibility to an adult family home (AFH) or boarding home is not a medical expense.
    • Personal care cost in excess of approved hours determined by the CARE assessment described in 106 WAC is not a medical expense

Covered items under Medicare, Medicaid, or a Medicare/Medicaid managed care plan is not an allowable deduction from participation

Medical services covered by Medicare, Medicaid, or covered under a Apple Health managed care plan is not an allowable deduction from long-term care participation because it is considered "covered".

If the client's medical practitioner indicates an item or service is medically necessary (MN), and the item or service is denied, the client must file an appeal with Medicare, Medicaid, or the Apple Health managed care plan. The reduction of participation is the last resort after all other resources are pursued. Most medically necessary items should be covered by either Medicare, Medicaid fee-for-service or Apple Health managed care under the scope of care. This includes: transportation cost, over the counter items, cough and cold products, vitamins, topical and medical equipment and supplies, incontinent supplies, foot care, hearing aids, that are covered by Medicare, Medicaid, or Apple Health managed care.

See: Long-term care and Apple Health managed care See: Long-term care insurance and third party resources.

What if a client chooses a non-Medicare/Medicaid contracted provider?

If a client chooses to go to a non-Medicaid contracted provider or outside the Apple Health managed care network, the charge is the client's responsibility as the service is covered under their Medicare, Medicaid, or Apple Health managed care plan. Health Care Authority (HCA) has an agreement to pay for health care services that is signed by the provider and client. HCA 13-879 The exception is when a client has "creditable" insurance coverage through their retirement, pension, employer sponsored plan or COBRA continuation plan. These client's may have copayments. These copayments are an allowable deduction only if Medicaid does not pay the copayments due the provider not having a Medicaid contract. Individuals with creditable insurance coverage are not limited to Medicaid contracted providers. An exception to rule (ETR) may be requested through the HCS Regional Designee for HCS cases or Marcie Birdsall for DDCS cases if a client goes out of network due to special circumstances.

What is covered under Medicaid?

See the following pages for information on covered services.

What if the item is covered, but there is no contracted provider in the area?

There are situations where a needed contracted Medicaid provider is not available within a reasonable distance. The most common situation is when a client is unable to find a Medicaid contracted dentist within a reasonable distance.

An exception to rule (ETR) may be requested. The reasoning must be documented. A medical expense is not allowed at the private rate if the care/expense is available under the Medicaid rate.

ETR requests for a medical deduction listed as a covered item under Medicare, Medicaid, or Apple Health must go through the HCS regional financial program manager for HCS offices. For DDCS cases, an ETR request to reduce participation for a covered item must go through HCS HQ Marcie Birdsall.

Example

An exception to rule (ETR) can be considered for any medically necessary (MN) expense to reduce participation if an item is needed right away and the client has requested an appeal through Health Care Authority, Medicare or the Apple Health managed care plan.

Incontinence supplies

A common expense turned in as a participation deduction is incontinence supplies.

Incontinence supplies are covered under Medicare/Medicaid. If the client is in need of more supplies than normally allowed, a medically necessary justification may be requested by Medicare or the Health Care Authority (HCA) in order to authorize more supplies.

Do not allow incontinence supplies as a participation deduction.

Medication organizers/bubble packing

Bubble-packing prescription drugs is not an allowable expense from participation.

Facilities such as adult family homes, assisted living, and nursing facilities have specific regulations that ensure the proper labeling and organizing of a client's medication.

If a facility chooses to send the medications to a vendor to be bubble-packed, it is not an allowable deduction from participation.

What does Medicare cover?

Individuals on Medicare and Medicaid are called Full Benefit Dual Eligible (FBDE). Individuals on institutional Medicaid and HCB waivers do not have copayments toward Medicare services.

Individuals on institutional and HCBS waiver services on Medicare D for prescription drugs may have a premium cost that is an allowable medical deduction if the client has chosen a non-benchmark Medicare D PDP.

Drugs that are allowed under ANY PDP formulary under Medicare D, but not allowed in the specific PDP the client has chosen is not an allowable deduction from participation. Guidance from CMS has indicated if the drug is in any formulary it is a covered item.

Individuals on "credible coverage" for prescriptions are not enrolled in Medicare D. Prescription copayments due to credible coverage insurance is an allowable medical deduction from participation.

If you have an institutional or HCB Waiver client being charged a Medicare D copayment, refer them back to the provider and indicate if the provider doesn't refund the copayment, the client will need to call the 1-800-MEDICARE helpline.

LTC and Medicare C and D charges

Medicare premiums and LTC overview

Once a LTC client is eligible for Medicaid, the Medicare premiums are paid.

Allow a Medicare premium deduction that is considered out-of-pocket to the client. Don't allow a Medicare premium that will be covered under a Medicare Savings Program (MSP) or a state buy-in program.

S05/SLMB eligibility is effective up to 3 months prior to the date of application if eligible.

S03/QMB eligibility is effective the first of the following month the client is determined eligible. Allow the Medicare A/B premium as a participation reduction in the month(s) prior to the S03 opening.

Medicare D/Low income subsidy is for all active MSP or Medicaid clients. It is effective immediately. Client's can choose a nonbenchmark plan which may have additional premium costs that is allowed as a participation deduction. Institutional and HCB Waiver clients have no Medicare D copayments.

For individuals not eligible for a Medicare Savings Program (MSP), it takes approximately two months before the department begins paying state buy-in. Allow the Medicare A/B premium as a participation reduction. This should only occur when there is a retro or historical opening prior to MSP eligibility.

For questions related to insurance or Medicare premium payments, contact HCA Coordination of Benefits online via secure form, or call 1-800-562-3022, ext. 1-6129.

If using the contact us form, use the Client button. Indicate your contact information and question. Indicate you are a financial worker and your office. Include the ACES client ID.

HCA no longer pays Medicare C premiums with the exception of a small existing caseload subject to funding (these cases were grandfathered for Medicare C payment).

Spenddown

For more information on medical spenddown such as base periods, medical transportation, public programs and ACES screens, see the Apple Health for medically needy and spenddown overview page.

The spenddown clarifying information gives guidance as to allowable medical expenses, including

  • Expenses paid with a credit card.
  • Expenses sent to a collection agency.

What are the differences between expenses allowed to reduce participation and those used in medically necessary (MN) spenddown?

The medical expense chart used for MN spenddown is the same basic guideline used to reduce participation for LTC programs.

There are situations that are unique to long term care programs.

  • Expenses incurred during a LTC transfer penalty are not allowed to reduce participation.
  • For LTC, a medical expense prior to eligibility must be unpaid. For spenddown, expenses incurred and paid 3 months prior to the application can be used.
  • Private personal care cost in excess of approved hours determined by the CARE assessment described in 106 WAC is not a medical expense.
  • Unpaid expenses prior to HCBS Waiver eligibility to an adult family home (AFH) or boarding home is not a medical expense. This applies to both participation and MN spenddown. These facilities are not medical facilities. Another term for AFH and boarding homes is alternate living facility (ALF).
  • Expenses of the community spouse or family members. This includes health insurance premiums. If the health insurance premium is for the couple, we allow one half of the expense for the LTC recipient if we are unable to determine the amount of the LTC recipient's share.
  • Health insurance premiums paid by a 3rd party including HCA COB unit are not used to reduce participation. Health insurance premiums paid on a client's behalf by COB are considered an income deduction for the MN Spenddown program.
  • Medical expense deduction from participation that is a covered item under the state plan is not allowed as a deduction if the client was on Medicaid during the date of service.
  • Medical expense deduction for copayments or deductibles from participation that is a covered item under Medicare is not allowed as a deduction if the client was on Medicaid and QMB during the date of service.
  • Medical expense deduction from participation that is a covered item under the Apple Health managed care plan is not allowed as a deduction if a client chooses the service outside of the network.
  • Liquid supplements (such as Ensure, Resource) are covered by Apple Health when medically necessary. Liquid supplements (enteral nutritional products) not approved by HCA are not considered a medical expense used to reduce participation even if the client has a medical prescription.
  • Effective 11/22/2012 reasonable limits on allowable medical expense deductions described in WAC 182-513-1350 was final.
    • Expenses for nursing facility care are reduced at the state rate for nursing facility care that is owed by the client prior to Medicaid eligibility. It is based on the state rate for the particular facility the bill was incurred.
    • Medical expenses incurred more than three months before the month of application is not an allocable medical deduction to reduce participation.

Expenses allowed only once

If an expense was used to meet a prior spenddown or to reduce excess resources for LTC programs, it cannot be used to reduce participation. This is the same rule as the spenddown program. An expense is allowed once.

Expenses of a medically necessary service animal

A description of service animals is described in WAC 388-473-0040 food for service animals as an ongoing additional requirements. Although this section describes when to authorize food for services animals of an SSI or TANF recipient, it can also be used as a guideline when determining if expenses related to a service animal can be used as a medical expense.

In order for expenses related to a service animal to be used as a medical expense:

Consult CARE and the client's social service specialist/case manager as to whether the service animal is medically necessary. If the social service specialist is unable to determine if the service animal is medically necessary get a statement by the client's physician/practitioner as to why the expense is medically necessary.

The service animal must be performing a task that is necessary for the health and safety of the individual.

For LTC recipients with service animals that are on SSI, consider food for service animals as an ongoing additional requirement. If authorized, do not allow the food as a medical expense to reduce participation.

Medical expenses and room and board

Noncovered necessary medical expenses is an allowable deduction to determine the client's participation. For HCBS waiver clients residing in alternate living facilities, it is not an allowable deduction from room and board without an exception to rule (ETR).

Submit an ETR request to the HCS regional designee for a medical expenses that would have been used to reduce participation if there had been available participation.

Room and board for ABD cash recipients is not reduced by medical expenses. Do not refer ABD cash cases for an ETR.

Reducing room and board is the last resort as it is state funded. If the expense can be deducted through participation, but takes a few months because of low participation, use that method rather than an ETR to reduce room and board.

Medicare supplements, called Medigap are not an allowable ETR from room and board if the client is eligible for a Medicare Savings Program (MSP), this is because MSP covers the same thing as a Medigap plan. For more information, see "What about Medicare Insurance Supplements, also called Medigap plans?" on the Medicare and long-term services and supports (LTSS) webpage (scroll down to find this section).

See also: HCS waivers, room and board, ETRs and bed holds.

DDCS waiver has a process to reduce room and board for necessary medical expenses and guardianship fees. DDCS has authorized the case manager as the designee to approve these costs from room and board. DDCS case-managers notify the financial worker via the DSHS 15-345.

Any deduction from room and board must be coded as an ETR in ACES 3G in the decision tree under the Institutional Care/Expenses.

TPL, COB, Premium Assistance program

When to allow medical expenses

Changes including medical expenses must be reported within the timeframes outlined in WAC 182-504-0110. Changes that must be reported will be used for all medical including institutional medical programs. See WAC 182-504-0105.

If a medical expense is not reported within required time frames, we are not able to use the expense as a post eligibility deduction for institutional Medicaid. For HCBS Waiver, we may allow a medical expense if unpaid as long it meets the criteria in WAC 182-513-1350 (6) and (7).

If a medical expense increases and is not reported within time frames, we can't go back historically and change the amount. If a medical expense ends, (such as a health insurance premium), and it is not reported timely, it is an overpayment.

In order to allow a medically necessary noncovered item, we will need verification:

  • Of the cost
  • Item is prescribed by an allowable practitioner and is considered a medically necessary item
  • Item is not covered by Medicare, Medicaid, or Apple Health managed care. Most medically necessary items should be covered for individuals receiving long-term care. Any item indicated on the pharmacy covered list, including over the counter items such as cough/cold medications or vitamins cannot be allowed as a participation deduction.
  • For medical equipment and supplies (MES) or environmental modifications, check with the social worker/case manager as to whether it should be covered under the HCBS waiver? Most MES is covered under the Medicaid scope of care or HCBS waiver. HCBS MB H13-030 dated June 24, 2013 has more information regarding MES vendors.

If the reported expense appears to be covered, send a letter explaining why the expense is not allowed using the text templates that include the rule.

Send the medical expense fact sheet to all new openings and clients that turn in expenses that are not allowed as a participation reduction.

Noncovered allowable medical expenses. Differences in how we apply the medical deduction in institutional medical and HCBS Waiver

Once it is determined the medically necessary expense is allowed as a deduction, there is differences in institutional and HCBS Waiver cases on when we allow the medical deduction.

Post eligibility participation (WAC 182-513-1380, WAC 182-515-1509, WAC 182-515-1514)

There are three methods of allowing expenses in post eligibility described in WAC 182-504-0120 (11) for institutional programs and WAC 182-504-0120 (12) for HCB Waivers. Federal guidance allows Method 1 or Method 2 for institutional cases (those residing in medical institutions). Federal option allows Method 3 for HCBS Waivers.

  • Method 1: Allow the expense in the month it was incurred; or
  • Method 2: Estimate medical expense incurred in the preceding period, not to exceed 6 months if the expenses are expected to continue.
    • At the end of the prospective period, or if there is a significant change of 25%, the expense is reconciled for the next time period.
    • A reconciliation is required, at least every 6 months when using Method 2. Use barcode ticklers to track the expenses and reconciliation period.
    • Use the Method 2 training instructions and calculator and document that Method 2 is being used to estimate medical expenses.
  • Method 3: When there is a change in income, or allowable expenses, that changes the amount of the cost of your care for a home and community-based waiver or service, we calculate the new participation amount effective the first of the month following the date the change was reported, except that the new participation amount will be effective the month the change occurs if the change is the loss of an income source that you report within thirty days of the change.

For additional information on Method 1, Method 2, and Method 3 go to the financial SharePoint site. See financial training under the policy and program changes.

What if a provider appears to be charging a client extra?

If a Medicaid or Medicare/Medicaid client is turning in medical expense charges that appear to be covered, or the client is being charged the difference between the Medicaid or Medicare rate, you may need to refer the situation for an investigation.

  • Nursing facility, assistance living, group homes or adult family homes contact: Residential Care Services (RCS) complaint email box Complaint Resolution Unit (DSHS/RCS).
  • All other Medicaid providers contact the Health Care Authority. Include your name, phone number, client and provider information and what the issue is.
  • Refer complaints regarding Medicare claims to 1-800-Medicare
  • If provider fraud is suspected, follow the procedures in HCS MB H13-011 issued 3/5/2013: procedures for report suspected fraud.

Practitioners

Allowable practitioners
  • ARNP advanced registered nurse practitioners
  • CRN certified registered nurses
  • DC chiropractors
  • DDS dentists, denturist, orthodontist, periodontitis
  • Dental hygienists
  • DO osteopath
  • DPM podiatrists
  • Electrotherapist
  • Hydro therapist
  • Inhalation/respiratory therapists
  • MD physicians
  • Midwives
  • OD optometrist
  • Opticians
  • PA physicians assistants
  • Pharmacists
  • Physical Therapists
  • Psychologists/psychiatrists
  • Speech therapists
  • X-ray technicians
Allowable practitioners with a documented referral from an M.D., D.O., D.D.S., OR A.R.N.P.
  • Acupuncturist
  • Dietitians
  • Licensed massage therapist
  • Naturopaths
Nonallowable practitioners
  • Herbalists
  • Holistic healers
  • Homeopaths
  • Hypnotists
  • Masseurs or manipulators
  • Medical cannabis distributor
  • Practitioners not licensed under Washington State law
  • Psychic or faith healers
  • Sanipractors
  • Veterinarians (unless the expense is for a medically necessary service animal)
Nonallowable expenses, services, and supplies
  • Services obtained out of the US
  • Interest and fees incurred on an unpaid medical bill
  • Durable medical equipment or modification approved under the HCBS Waiver program for individuals receiving Waiver services is not an allowable participation deduction
  • Insurance premiums for policies that pay a cash benefit to the insured and the benefit is not intended to reimburse a provider.

    These premiums are not health insurance but pay directly to the insurance holder under certain conditions. (usually a daily rate when the client is unable to work, in the hospital or has a certain type of medical condition).

    • Contact the carrier to find out if it is a health insurance or one of these policies that pay a cash benefit to the client and not a provider because of a health condition.
    • This does not include LTC insurance. LTC insurance premiums are an allowable deduction.
    • LTC insurance policies waive the premiums when the client starts receiving benefits from the LTC insurance. Once the client is accessing LTC insurance, remove the premium as a deduction.
  • In home cooking/cleaning services/yard work/property maintenance
  • Telephone charges including long-distance charges
  • Commercial diet clinics, gyms and pools that are not monitored by a licensed physical therapist
  • Toiletries such as toothpaste, shampoo, personal grooming products
  • Private alternate living facility (ALF) charges are not considered a medical expense.
    • See WAC 182-513-1205 for possible eligibility of Medicaid using rules for individuals living in state contracted ALFs.
  • Drugs not approved by the Federal Drug Administration (FDA)
  • Out of state billings for medical services not recognized under Washington State law.
  • Items covered under Medicare, Medicaid, or an Apple Health managed care plan is not an allowable deduction from long-term care participation. If a client chooses to go to a non-Medicaid/Medicare contracted provider or outside the healthy options managed care network, the cost is their responsibility.
  • Food/special diets is not a medical expense
  • Nutritional supplements unless prescribed as medically necessary. Examples are enteral liquid and powdered supplements.
  • For active Medicaid clients, liquid supplements that are medically necessary are covered by Health Care Authority (HCA). Liquid supplements (enteral supplements) not approved by HCA are not considered a medically necessary expense to be used to reduce participation.
  • Food items are covered under the basic food program, consider eligibility for basic food for individuals not in a facility claiming food items as a medical expense.
    AFH, Assisted living facilities, NF and RHCs are required to provide meals taking into account an individuals special dietary needs. Meals are included in the daily rate.
  • Over the counter drugs and medications not prescribed or considered not medically necessary. Many over the counter drugs, medications and vitamins are covered by Medicaid.
  • Health camps, trips or retreats
  • Medical cannabis. Cannabis is not an approved prescription drug under the Federal Food, Drug and Cosmetic Act and has not been approved by the FDA for treatment.
  • Unpaid participation incurred while active on a Medicaid program
  • Dietetics
  • Spouse's unpaid medical expenses are not allowed to reduce participation.

Where to indicate medical expenses

LTC medical expenses are indicated on the LTCX screen. The MEDX screen is used for recipients on other programs such as food assistance. Non-Medicare health insurance premiums are indicated on the MEDX screen for noninstitutional spenddown cases. Make sure the medical expense is indicated on the LTCX and MEDX screen when a LTC recipient is on food assistance.

ACES and medical expenses

Institutional Care in ACES 3G decision tree used in institutional Medicaid programs to indicate medical expenses.

Expenses in ACES 3G decision tree used to indicate health insurance premiums for spenddown. Used to indicate all medical expenses for food assistance including COPES HCBS Waivers participation.

ACES on line summary and detail used to indicate medical expenses for spenddown.

ACES-LTC

ACES-Medical expenses as a deduction

Medicare and long-term services and supports (LTSS)

Revised date
Purpose statement

This section includes the link to Medicare programs and information relating to Medicare and Apple Health Long-Term Services and Supports (LTSS) programs.

A client receiving both Medicare and full Medicaid benefits is referred to as a full benefit dual eligible (FBDE). A client receiving Medicare and who is enrolled in a Medicare Savings Program (MSP) is referred to as a partial-benefit dual eligible.

Medicare programs

Railroad retirement

Railroad Retirement Medicare entitlement is NOT in SOLQ. The client can present a Red, White and Blue Medicare entitlement card or RRB approval or award letter that shows their or their dependent's Medicare coverage. RRB award letters do not provide entitlement dates for Part A and Part B. The RRB Red, White and Blue cards do provide Medicare entitlement dates.

The number for Railroad Retirement Medicare Benefits is: 1-877-772-5772. Railroad retirement field office locator.

Medicare buy-in unit

For Medicare Buy-in issues contact: 1-800-562-3022 Ext.1-6129. Business hours: Monday through Friday, 7:30 a.m. to 4:30 p.m. This phone number is strictly for Medicare premium payment questions only.

A worker can contact the Medicare Buy in unit on a case related question by using a barcode tickler to 102@MBU.

Medicare information specific to long-term care

Medicare payment for nursing facility cost of care:

  • Medicare pays the full cost of care for NF services for up to 20 days per benefit period and partial costs for the remainder of 100 days when the person meets Medicare requirements. The partial costs are called Medicare A coinsurance days.
  • If the FBDE client enters the NF under Medicare coverage, the agency determines eligibility and participation the same as for any other institutional person on Medicaid.
  • Do not code Medicare days in ACES (ME) as this will affect the NF award letter.
  • The FBDE client does not pay participation toward Medicare days. Once that Medicare coverage ends, the client pays participation toward Medicaid days up to the cost of care. Client participation towards the cost of care is a post-eligibility requirement tied to institutional Medicaid programs, not the Medicare benefit.
  • Monitor resource eligibility when an FBDE client is on full Medicare days. An FBDE client on Medicare for the full 100 days may acquire excess resources. Medicare Coverage of Skilled Nursing Facility Care explains the NF Medicare benefit.

Reimbursement rates for full benefit dual eligibles (FBDE)

Purpose: This clarification is based on the Dear Nursing Home Administrator letter NH #2010-001 sent 3/26/2010.

For Medicaid clients enrolled in Medicare A, Medicare will pay in full for up to the first twenty days of nursing facility care at the full Medicare rate. For the first day and up to eighty days thereafter (i.e. the hundred and first day), the amount paid by Medicare will be reduced by the client's coinsurance responsibilities. The agency will pay up to the Medicaid rate for the coinsurance days. This is described in WAC 182-502-0110 (3) and 1902 of the Social Security Act

Reimbursement rates for Qualified Medicare Beneficiaries (QMB)

Those eligible for QMB are eligible for payment of Medicare cost sharing expenses.

A QMB only client may apply for a CN or MN program if Medicaid is needed beyond the Medicare days in the nursing facility.

The agency will pay for Medicare coinsurance charges for QMB residents, up to the Medicaid nursing facility reimbursement rate. It is not necessary for a QMB-only resident to apply for Medicaid services for payment of coinsurance expense during Medicare coinsurance days. QMB-only clients are not required to pay participation. An award letter is not required to bill the agency for Medicare copayment expenses. Providers should refer to the nursing home billing guide for instructions on how to bill for QMB-only claims.

Reimbursement rates for FBDE clients enrolled in Medicare Part C (Advantage) plans

For Medicaid clients enrolled in Medicare Part C plans, payment for Medicare days including coinsurance days may vary depending on the Medicare C plan. The agency will pay up to the Medicaid rate for coinsurance days.

Medicaid client participation during Medicare days including coinsurance days

Facilities may not collect participation from Medicaid clients during Medicare days, including Medicare coinsurance days. Client participation indicated on the nursing facility Medicaid award letter is only applicable for Medicaid days.

Client participation is not an eligibility factor for Medicare coverage. This includes cases where the Medicaid rate is higher than the Medicare coinsurance rate and DSHS is billed for the coinsurance up to the Medicaid rate. Clients or their representatives are responsible for reporting if their resources exceed Medicaid standards. 

Note: The agency cannot use Medicaid funds to pay the recipient's coinsurance responsibility beyond the amount Medicaid would pay for the service and cannot allow nursing facilities to write off the unpaid amounts as bad debts on their Medicaid cost reports.

Nursing Home Providers may contact the nursing home claims processing unit at the Health Care Authority (HCA) with questions regarding the billing during Medicare days.

Noncontracted Medicaid nursing facilities

Some nursing facilities are contracted with Medicare, but not with Medicaid. Nursing facilities can file a Medicare coinsurance claim with HCA for QMB eligibles.

If the Medicare days end, the nursing facility cost would be considered private pay. If the person remains in a noncontracted Medicaid for 30 days or more, the only full Medicaid that can be considered is an S99. The private pay cost in a medical institution is an allowable spenddown expense.

If a client is on HCBS Waiver and that is what is driving the S03/QMB eligibility, and enters a non-Medicaid contracted Medicare facility, a redetermination will be needed if the client is in the NF 30 days or more under the S99 program. This redetermination will likely cause the S03/QMB to close after the 10-day notice period.

Medicare premiums as a participation deduction

Only out-of-pocket Medicare premiums are an allowable participation reduction. If the Medicare premium is covered under a Medicare savings program (MSP) or state buy-in, it is not an allowable participation reduction. Consult the Allowable medical expenses in the Apple Health eligibility manual for complete information on medical expenses used as a participation reduction.

All FBDE clients are automatically enrolled in the low-income subsidey (LIS) Extra help subsidy for Medicare D prescription drug coverage unless the client has creditable coverage for prescriptions under another plan. If an LTC client elects to have a nonbenchmark Medicare D plan, the out-of-pocket cost (difference in the premium minus the LIS subsidy) is an allowable medical expense deduction from participation. 

Any expense deducted from room and board (residential clients in ALFs) is coded as an Exception to the Rule (ETR). Signed ETRs are needed to deduct any expense from room and board. Do not request an ETR if there is available participation.

Medicare D-Prescription Drug Plan (PDP)

Beginning January 1, 2006, Medicare assumed responsibility for the prescription drug coverage for over 6 million low-income Medicare beneficiaries who are also enrolled in Medicaid. These beneficiaries are referred to as full-benefit dual eligible (FBDE). 

  • All FBDE clients transitioned from Medicaid drug coverage to Medicare drug coverage as of January 1, 2006.
  • FBDE clients receive their prescriptions through a Prescription Drug Plan (PDP) unless they receive prescriptions through a creditable coverage plan. If they do not enroll in a plan, they are automatically assigned a PDP. 
  • FBDE clients can change plans any time by contacting 1-800-Medicare. The new plan will be effective on the first of the next month.
  • Fee for service Medicaid will cover medically necessary over-the-counter medications specifically listed as a covered item on the HCA website.
  • FBDE clients have copays under Medicare Part D that will vary.
  • FBDE clients who are on a benchmark Medicare D plan have their premiums paid by the low-income subsidy (LIS) program through Medicare.
  • FBDE clients are entitled to premium-free Part D enrollment, however they may elect enrollment in an enhanced plan. Those who enroll in an enhanced plan are responsible for the portion of the premium attributable to the enhancement and that portion is an allowable deduction in the post-eligibility calculation.
  • FBDE clients who are residing in institutions (nursing homes and ICF-MRs) are exempt from Med D copays once they are residing in a facility for a full calendar month. An FBDE client will have no Med D copays once they are deemed in a medical institution through the end of the calendar year. This group is called LIS 3.
  • FBDE clients who are eligible for a Home and Community Based Waiver are exempt from Med D copayments starting 1/1/2012.
  • The LIS status resets every January 1.

Example: An FBDE client is on Community First Choice (CFC) February 1st, on February 28th the client enters the NF. On May 3rd the client returns home on CFC. For this client, the Medicare D co-payments end on April 30th and will continue to have no copayments through December 31st (the end of the calendar year).

Note: Medicare D copayments ended for home and community based (HCBS) waivers effective 1/1/2012 due to federal legislation. A pharmacy is required to accept an HCBS Waiver award letter from ACES or a Planned Action Notice (PAN) from the social service authorization for new HCBS Waiver openings until the interface between ProviderOne and Medicare identifies the HCBS Waiver person as LIS 3 in the system.

Medicare D LIS payment levels and what they mean

Health Care Authority (HCA) sends information to Centers for Medicare and Medicaid Services (CMS) regarding an FBDE client's status. CMS sends this information to the PDP.

Payment level 1: QMB, SLMB only

Payment level 2: An FBDE client who is not institutionalized

Payment level 3: Institutional group. Effective 1/1/2012 this will include HCBS waiver eligibles authorized by Home and Community Living Administration (HCLA).

If the PDP indicates to the pharmacy that a person is still not showing up as a payment level 3, the client must present an award letter or PAN showing institutional medical eligibility as "best available evidence" for the Medicare D copayments to be waived.

If the person in an institution or on a HCB Waiver still shows up as a payment level 2 even after the PDP has received an institutional award letter, the pharmacy or PDP should contact 1-800-Medicare.

Field staff or the client can call 1-800-Medicare (1-800-633-4227) to report any issues around Medicare D or complaints about the PDP or a pharmacy not accepting an award letter or planned action notice. If a complaint is made to Medicare, a copy of the complaint will be forwarded to CMS. It also tracks the complaints to make the PDPs accountable for customer service.

The Medicare D benchmark plan is the maximum monthly premium that will be paid by CMS for clients qualifying for "Extra Help". If a person receiving the low-income subsidy (LIS) enrolls in a Medicare Part D plan which has a premium higher than the amount listed as a benchmark, the beneficiary is responsible for paying the difference in the premium.

All Medicaid clients are automatically enrolled in the LIS/Extra help subsidy. If an LTC client elects to have a non-benchmark plan, the out-of-pocket cost (difference in the premium) is an allowable medical expense deduction from participation.

Medicare D Prescription Drug Plan for newly Medicaid eligible

Until an FBDE client is auto enrolled in a Medicare D prescription drug plan, newly eligible Medicaid clients get their prescription drugs through the Limited Income Net Program (LI-NET) powered by Humana.

Note: Medicare D premiums are paid by Medicare's low-income subsidy (LIS) program not HCA. HCA sends information on all Medicaid recipients eligible to receive Medicare benefits to Medicare to enroll these clients in the low-income subsidy program. Benchmark plan premiums are covered 100% by the Medicare LIS program. Individuals need to call 1-800-Medicare if they wish to switch to a benchmark plan. Clients need to call their PDP plan to resolve issues with prescription drug coverage.

HCA does not enroll clients in Medicare D plans, this is done by Medicare.

Creditable coverage and Medicare D

Not all Medicare eligible clients have Medicare D. Clients that have "creditable coverage" are not required to enroll into a Medicare D plan once they become Medicaid eligible.

What is creditable coverage?

Creditable Coverage Definition and Determination defined by CMS:

As defined in the regulation at 42 CFR §423.56(a), drug coverage is creditable if the actuarial value of the coverage equals or exceeds the actuarial value of standard Medicare prescription drug coverage. In general, this actuarial determination measures whether the expected amount of paid claims under the entity’s prescription drug coverage is at least as much as the expected amount of paid claims under the standard Medicare prescription drug benefit. See 70 CFR 4225

In a client has health insurance that includes comparable prescription drug coverage, they do not have to enroll into a Medicare D plan.

These plans are required to send a document to the client indicating they provide comparable prescription drug coverage.

Refer clients to the Washington State Office of Insurance Commissioner (SHIBA) if clients have questions about switching insurance.

Do clients have out-of-pocket prescription drug co payments associated with creditable coverage plans?

Yes. Creditable coverage plans may have co payment charges that are considered out-of-pocket costs to the client. These out-of-pocket costs must be verified for the agency to reduce participation. Once the agency has verification of what the health insurance has paid toward the prescription drugs, the out-of-pocket co payment is an allowable deduction from participation.

What happens if the system automatically enrolls an client with creditable coverage into a Medicare D prescription drug plan once they become eligible for Medicaid?

The client or their representative will need to contact 1-800-Medicare and their creditable coverage insurance carrier to indicate they want to retain their creditable coverage health plan. There are times when Medicaid clients are enrolled into a Medicare D PDP incorrectly when the client has creditable coverage.

Clarification from Centers for Medicare and Medicaid Services (CMS) issued 12/2005 regarding Medicare D prescription drug costs and post eligibility.

Beginning January 1, 2006 clients enrolled in Medicare will be able to receive prescription drugs through Medicare Part D. For the most part, coverage of prescription drugs will no longer be available under Medicaid. Many states have raised questions about how to treat pharmacy charges and Part D costs for institutionalized clients.

Part D premiums

Full benefit dual eligibles (FBDEs) are entitled to premium-free Part D enrollment, however they may elect enrollment in an enhanced plan. Those who enroll in an enhanced plan are responsible for that portion of the premium attributable to the enhancement. When an institutionalized FBDE is enrolled in an enhanced plan the portion of the premium that remains the client’s responsibility is an allowable deduction in the post-eligibility calculation.

Copays, deductibles and coverage gap

Full benefit dual eligibles (FBDEs) who are institutionalized and enrolled in a Part D plan or a Medicare Advantage-Prescription Drug plan (PDP or MA-PD) will not be responsible for the payment of deductibles or copays, nor will they be subject to a coverage gap in their Part D benefits (these rules do not apply to clients eligible under a 1915 (c) waiver). Listed below are the various circumstances that may apply to institutionalized FBDEs:

  • The plan will require no copays or deductibles and will apply no coverage gap.
  • If the state identifies the client as an institutionalized FBDE for past months on their monthly Medicare Modernization Act (MMA) file, the plan will reimburse the client for any copays incurred during those months.
  • If the state identifies the client as an institutionalized FBDE for past months on their monthly MMA file, the plan will reimburse the client for copays or deductibles and costs incurred during a coverage gap for those months.
  • The plan will be responsible for drug charges effective the date of enrollment. The plan will not charge deductibles or copays, or apply a coverage gap to those enrolled as institutionalized FBDEs.

In the first three circumstances above, when post-eligibility is calculated, there should be no deductions for copays, deductibles or coverage gaps. This is because, if incurred, the client is not ultimately responsible for these charges. In the last circumstance above, the client will remain responsible for Part D covered drugs purchased prior to the effective date of the Part D enrollment. In this circumstance the cost of these drugs is an allowable deduction in the post-eligibility calculation.

Nonformulary Part D drugs

PDPs and MA-PDs are required to develop transition plans for institutionalized clients. Plans may allow for limited coverage of drugs that are not part of the plan’s formulary. Each PDP/MA-PD’s transition plan may vary. Plans must issue a periodic (at least monthly) statement to the beneficiary explaining all benefits paid and denied. Part D drugs that are not covered by the plan may not be covered by Medicaid, and absent other drug coverage, these would remain the responsibility of the client. These charges may be allowable deductions in the post-eligibility calculation. To determine whether prescription charges should be allowed in post-eligibility, apply the following rules:

  1. When a plan denies coverage of a prescription the beneficiary has the right to request an exception for coverage of the drug. The beneficiary is notified in writing of the decision on any exception requested. If the drug charge appears on the statement as a denial, and no exception was requested, do not allow the charge.
  2. If the drug charge appears on the statement as a denial, and an exception was requested and denied, allow the charge. At the state’s option, the deduction for these costs may be subject to reasonable limits.

This procedure will help ensure that legitimate costs for drugs not covered by the plan are correctly allowed in post-eligibility. By relying on the plan statements and exception notices, eligibility workers will not need to be concerned with knowing the plan’s formulary or nonformulary drugs covered under a transition plan or under the exception process. Applicants should be advised to maintain these documents for consideration in post-eligibility.

Non-Part D covered drugs

Certain drugs are not covered under Part D. State Medicaid programs have the option of covering these excluded drugs. If the institutionalized FBDE client presents documentation that a purchased drug is excluded under Part D, and the State Medicaid program has not opted to cover the drug, absent other drug coverage, the drug may be an allowable deduction in the post-eligibility calculation. States may place reasonable limits on this deduction.

Projection and reconciliation

For states that opt to project medical expenses for post-eligibility, note that the projected figures must be reconciled at the end of the prospective period. Use the guidelines above to determine the beneficiary’s actual costs to determine the appropriate adjustment to the projected deductions.

Note: HCS Management Bulletin H06-015-Procedure dated March 7, 2006 includes several handout and Q and A regarding Medicare D.

What about Medicare insurance supplements, also called Medigap plans?

Medigap plans are private insurance supplements that provide additional coverage for certain Medicare copayments.

Medigap insurance premiums are an allowable post eligibility deduction from participation.

Medigap insurance is not allowed as an ETR from room and board. The reason for this is because clients in medical institutions or on a HCB Waiver are eligible to receive a Medicare Savings Program (MSP) which provides the same copayment coverage as a Medigap plan. Do not allow Medigap insurance as a deduction from state-funded room and board.

Clients can choose to cancel Medigap plans when going on institutional and HCB Waiver services and QMB. If the client goes off Medicaid, they have 30 days per the Office of Insurance Commissioner to notify their Medigap plan that they want to be reinstated. Refer clients to their local SHIBA counselor if they have questions about cancelling and reinstating their Medigap plans.

Medicare C - Medicare Advantage Plans

Medicare Advantage Plans are another way to get original Medicare (Parts A and B).

Medicare pays a private insurance company you select to manage your care.

You pay:

  • Part A premiums (if any)
  • Part B premiums
  • The Medicare Advantage Plan's premium (if any)
  • Any deductibles, copays, or coinsurance

For clients on institutional Medicaid, the only out-of-pocket expense would be the Medicare Advantage Plan premium if any.

Since institutional Medicaid clients receive both Medicaid and QMB Medicare Savings Program, the deductible and copayments are covered (up to the state rate). Providers with a Medicaid contract are to accept payment at the state rate.

What do these plans cover?

All medically necessary care covered by original Medicare.

They could include prescription drug coverage (Medicare Part D)

They could include additional coverage for vision, hearing, dental, foot care.

For additional information on Medicare Advantage Plans including approved Medicare Advantage Plans in the State of Washington by county.

Medicare Savings Program (MSP) and long-term care: Effective date

Note: The date eligibility is established for QMB/S03 is determined by the Public Benefits Specialist (PBS), or LIS leads data having all the information needed in order to make a decision on the application. HCA has clarified that QMB needs to be open the first of the following month the action could have been taken by the PBS.

QMB/S03 starts the first of the month following the date eligibility is established. If institutional eligibility is needed to open S03 because income is over the FPL, then the S03 opens the first of the month following the date all verification was received to establish eligibility. The date eligibility is established is the date that is indicated on the VERF screen. HCA has given clarification that if verifications are received, but LTC does not start until the following month, that the PBS would indicate the date the verifications are received on the VERF screen. If verifications were received in a prior month to the LTC start date, this would cause the S03 to open in the same month as the LTC. Even though the LTC eligibility is driving S03 eligibility, this is correct.

S05/SLMB starts in the month the client is income eligible for the program. This includes a retro month.

S06/QI 1 starts in the month the client is income eligible for the program. This includes a retro month.

What is a retro month? A retro month is 3 months prior to the date the application was received.

What is a plug in? A plug in is needed when P1 does not pick up the eligibility from ACES. HCA indicates it is always needed for MSP or state buy in coverage in a retro month. To request a plug-in contact the Medicare buy-in unit using a barcode tickler to: 102@MBU

State buy-in. This is state funded and picks up the Medicare B premium in the 3rd month of Medicaid eligibility. State buy in is used when the client is not eligible for a federally matched MSP program but is eligible for a Medicaid program. State buy-in is frequently used for the Apple Health for Workers with Disabilities (HWD) program and spenddown as most of these clients have income that exceeds the MSP income standards.

If we are opening an institutional program back several months and an client was not eligible for the S03/QMB until the first of the month following the month we had all the necessary information to open S03, the state will still buy in the Medicare premium in the 3rd month of eligibility.

Active Medicaid client subsequently becomes eligible for Medicare. In this scenario, HCA has confirmed that the PBS would screen in the S03 in the month prior to the Medicare eligibility to start the MSP in the month the client becomes Medicare eligible.

Note: For more information, see allowable medical expenses.

ACES-Medicare savings programs

LTCX screen coding and Medicare

  • OA-Medicare Part A premiums
  • OB-Medicare Part B premiums
  • OC-Medicare Part C premiums
  • OD-Medicare Part D premiums
  • OP-Medicare Part D copayments

Additional helpful links for Medicare issues

HCS Home and Community based (HCB) waivers

Revised date
Purpose statement

This section is commonly referred as "The COPES chapter". It is used for the eligibility of the HCS HCB waiver programs. The medical coverage group is L22 and L21 for SSI recipients. The other HCS Waivers are New Freedom and the Residential Support Waiver (RSW). Some services use HCB Waiver rules for eligibility but are not considered HCB Waivers. These services are Hospice, Program of all-inclusive care for the elderly (PACE) and Roads to Community Living (RCL). This is described in the Overview of Home and Community Based (HCB) Waivers.

Purpose: This chapter describes the general and financial eligibility requirements for (HCB) services authorized by home and community services (HCS). These services are administered either in a home or residential (nonmedical institution) setting.

WAC 182-515-1505 Home and community based (HCB) waiver services authorized by home and community services (HCS)

WAC 182-515-1505 Home and community based (HCB) waiver services authorized by home and community services (HCS).

Effective February 20, 2017

This chapter describes the general and financial eligibility requirements for categorically needy (CN) home and community based (HCB) waiver services authorized by home and community services (HCS). The definitions in WAC 182-513-1100 and chapter 182-500 WAC apply throughout this chapter.

  1. The HCS waivers are:
    1. Community options program entry system (COPES);
    2. New Freedom consumer-directed services (New Freedom); and
    3. Residential support waiver (RSW).
  2. WAC 182-515-1506 describes the general eligibility requirements for HCB waiver services authorized by HCS.
  3. WAC 182-515-1507 describes financial requirements for eligibility for HCB waiver services authorized by HCS when a person is eligible for a noninstitutional SSI-related categorically needy (CN) medicaid program.
  4. WAC 182-515-1508 describes the financial eligibility requirements for HCB waiver services authorized by HCS when a person is not eligible for SSI-related noninstitutional CN medicaid under WAC 182-515-1507.
  5. WAC 182-515-1509 describes the rules used to determine a person's responsibility for the cost of care and room and board for HCB waiver services if the person is eligible under WAC 182-515-1508.

This is a reprint of the official rule as published by the Office of the Code Reviser. If there are previous versions of this rule, they can be found using the Legislative Search page.

WAC 182-515-1506 Home and community based (HCB) waiver services authorized by home and community services (HCS) general eligibility.

WAC 182-515-1506 Home and community based (HCB) waiver services authorized by home and community services (HCS) general eligibility.

Effective February 9, 2025

  1. To be eligible for home and community based (HCB) waiver services a person must:
    1. Meet the program and age requirements for the specific program:
      1. Community options program entry system (COPES), under WAC 388-106-0310;
      2. Residential support waiver (RSW), under WAC 388-106-0310; or
      3. New Freedom, under WAC 388-106-1410.
    2. Meet the disability criteria for the supplemental security income (SSI) program under WAC 182-512-0050;
    3. Require the level of care provided in a nursing facility under WAC 388-106-0355;
    4. Reside in a medical institution as defined in WAC 182-500-0050, or be likely to be placed in one within the next 30 days without HCB waiver services provided under one of the programs listed in (a) of this subsection;
    5. Attain institutional status under WAC 182-513-1320;
    6. Assessed for HCB waiver services, be approved for a plan of care, and receiving an HCB waiver service under (a) of this subsection;
    7. Be able to live at home with community support services and choose to remain at home, or live in a department-contracted alternate living facility under WAC 182-513-1100.
  2. A person is not eligible for home and community based (HCB) waiver services if the person:
    1. Is subject to a penalty period of ineligibility for the transfer of an asset under WAC 182-513-1363; or
    2. Has a home with equity in excess of the requirements under WAC 182-513-1350.
  3. See WAC 182-513-1315 for rules used to determine countable resources, income, and eligibility standards for long-term care (LTC) services.
  4. Current income and resource standards are found at www.hca.wa.gov/free-or-low-cost-health-care/i-help-others-apply-and-access-apple-health/program-standard-income-and-resources.

This is a reprint of the official rule as published by the Office of the Code Reviser. If there are previous versions of this rule, they can be found using the Legislative Search page.

WAC 182-515-1507 Home and community based (HCB) waiver services authorized by home and community services (HCS) — Financial eligibility if a client is eligible for an SSI-related noninstitutional categorically needy (CN) medicaid program.

WAC 182-515-1507 Home and community based (HCB) waiver services authorized by home and community services (HCS) — Financial eligibility if a client is eligible for an SSI-related noninstitutional categorically needy (CN) medicaid program.

Effective February 25, 2023

  1. A client is financially eligible for home and community based (HCB) waiver services if the client:
    1. Is receiving coverage under one of the following categorically needy (CN) medicaid programs:
      1. SSI program under WAC 182-510-0001. This includes SSI clients under Section 1619(b) of the Social Security Act;
      2. SSI-related noninstitutional CN program under chapter 182-512 WAC; or
      3. Health care for workers with disabilities program (HWD) under chapter 182-511 WAC.
    2. Does not have a penalty period of ineligibility for the transfer of an asset under WAC 182-513-1363; and
    3. Does not own a home with equity in excess of the requirements under WAC 182-513-1350.
  2. A client eligible under this section does not pay toward the cost of care, but must pay room and board if living in an alternate living facility (ALF) under WAC 182-513-1100.
  3. A client eligible under this section who lives in a department-contracted ALF described under WAC 182-513-1100 :
    1. Keeps a personal needs allowance (PNA) under WAC 182-513-1105; and
    2. Pays towards room and board under WAC 182-513-1105.
  4. A client who is eligible under the HWD program must pay the HWD premium under WAC 182-511-1250, in addition to room and board, if residing in an ALF.
  5. Current resource, income, PNA, and room and board standards are found at www.hca.wa.gov/free-or-low-cost-health-care/i-help-others-apply-and-access-apple-health/program-standard-income-and-resources.

This is a reprint of the official rule as published by the Office of the Code Reviser. If there are previous versions of this rule, they can be found using the Legislative Search page.

WAC 182-515-1508 Home and community based (HCB) waiver services authorized by home and community services (HCS) — Financial eligibility using SSI-related institutional rules.

WAC 182-515-1508 Home and community based (HCB) waiver services authorized by home and community services (HCS) — Financial eligibility using SSI-related institutional rules.

Effective February 25, 2023

  1. If a person is not eligible for a categorically needy (CN) program under WAC 182-515-1507, the agency determines eligibility for home and community based (HCB) waiver services authorized by home and community services (HCS) using institutional medicaid rules. This section explains how a person may qualify using institutional rules.
  2. A person must meet:
    1. General eligibility requirements under WAC 182-513-1315 and 182-515-1506;
    2. The resource requirements under WAC 182-513-1350;
    3. The following income requirements:
      1. Available income must be at or below the special income level (SIL), defined under WAC 182-513-1100;
      2. If available income is above the SIL, net available income is no greater than the effective one-person medically needy income level (MNIL). Net income is calculated by reducing available income by:
        1. Medically needy (MN) disregards found under WAC 182-513-1345;
        2. The average monthly nursing facility state rate;
        3. Health insurance premiums, other than medicare; and
        4. Outstanding medical bills, prorated monthly over a 12-month certification period, that meet the requirements of WAC 182-513-1350.
  3. The agency determines available income and income exclusions under WAC 182-513-1325, 182-513-1330, and 182-513-1340.
  4. A person eligible under this section is responsible to pay toward the cost of care and room and board, as described under WAC 182-515-1509.
  5. Current resource, income standards, and the average state nursing facility rate for long-term care are found at www.hca.wa.gov/free-or-low-cost-health-care/i-help-others-apply-and access-apple-health/program-standard-income-and-resources.

This is a reprint of the official rule as published by the Office of the Code Reviser. If there are previous versions of this rule, they can be found using the Legislative Search page.

WAC 182-515-1509 Home and community based (HCB) waiver services authorized by home and community services (HCS) – Client financial responsibility

WAC 182-515-1509 Home and community based (HCB) waiver services authorized by home and community services (HCS) – Client financial responsibility.

Effective December 3, 2025

  1. A client eligible for home and community based (HCB) waiver services authorized by home and community services (HCS) under WAC 182-515-1508 must pay toward the cost of care and room and board under this section.
    1. Post-eligibility treatment of income, participation, and participate are all terms that refer to a client's responsibility towards cost of care.
    2. Room and board is a term that refers to a client's responsibility toward food and shelter in an alternate living facility (ALF).
  2. The agency determines how much a client must pay toward the cost of care for HCB waiver services authorized by HCS when living in their own home:
    1. A single client who lives in their own home (as defined in WAC 388-106-0010) keeps a personal needs allowance (PNA) of up to 300% of the federal benefit rate (FBR) for the supplemental security income (SSI) cash grant program and must pay the remaining available income toward cost of care after allowable deductions described in subsection (4) of this section. The Washington apple health income and resource standards chart identifies 300% of the FBR as the medical special income level (SIL).
    2. A married client who lives with the client's spouse in their own home (as defined in WAC 388-106-0010) keeps a PNA of up to the effective one-person medically needy income level (MNIL) and pays the remainder of the client's available income toward cost of care after allowable deductions under subsection (4) of this section.
    3. A married client who lives in their own home and apart from the client's spouse keeps a PNA of up to the SIL but must pay the remaining available income toward cost of care after allowable deductions under subsection (4) of this section.
    4. A married couple living in their own home where each client receives HCB waiver services is each allowed to keep a PNA of up to the SIL but must pay remaining available income toward cost of care after allowable deductions under subsection (4) of this section.
    5. A married couple living in their own home where each client receives HCB waiver services, one spouse authorized by developmental disabilities community services (DDCS) and the other authorized by HCS, is allowed the following:
      1. The client authorized by DDCS pays toward the cost of care under WAC 182-515-1512 or 182-515-1514; and
      2. The client authorized by HCS retains the SIL and pays the remainder of the available income toward cost of care after allowable deductions under subsection (4) of this section.
  3. The agency determines how much a client must pay toward the cost of care for HCB waiver services authorized by HCS and room and board when living in a department contracted alternate living facility (ALF) defined under WAC 182-513-1100. A Client:
    1. Keeps a PNA of under WAC 182-513-1105;
    2. Pays room and board up to the room and board standard under WAC 182-513-1105; and
    3. Pays the remainder of available income toward the cost of care after allowable deductions under subsection (4) of this section.
  4. If income remains after the PNA and room and board liability under subsection (2) or (3) of this section, the remaining available income must be paid toward the cost of care after it is reduced by deductions in the following order:
    1. An earned income deduction of the first $65 plus one-half of the remaining earned income;
    2. Guardianship fees, conservatorship fees, and administrative costs including any attorney fees paid by the guardian or conservator only as allowed under chapter 388-79A WAC;
    3. Current or back child support garnished or withheld from the client's income according to a child support order in the month of the garnishment if it is for the current month. If the agency allows this as a deduction from income, the agency does not count it as the child's income when determining the family allocation amount in WAC 182-513-1385;
    4. A monthly maintenance-needs allowance for the community spouse as determined under WAC 182-513-1385. If the community spouse is also receiving long-term care services, the allocation is limited to an amount that brings the community spouse's income to the community spouse's PNA, as calculated under WAC 182-513-1385;
    5. A monthly maintenance-needs allowance for each dependent of the institutionalized client, or the client's spouse, as calculated under WAC 182-513-1385;
    6. Incurred medical expenses which have not been used to reduce excess resources. Allowable medical expenses are under WAC 182-513-1350.
  5. The total of the following deductions cannot exceed the special income level (SIL) defined under WAC 182-513-1100:
    1. The PNA allowed in subsection (2) or (3) of this section, including room and board;
    2. The earned income deduction in subsection (4)(a) of this section; and
    3. The guardianship fees, conservatorship fees, and administrative costs in subsection (4)(b) of this section.
  6. A client may have to pay third-party resources defined under WAC 182-513-1100 in addition to the room and board and participation.
  7. A client must pay the client's provider the sum of the room and board amount, and the cost of care after all allowable deductions, and any third-party resources defined under WAC 182-513-1100.
  8. A client on HCB waiver services does not pay more than the state rate for cost of care.
  9. When a client lives in multiple living arrangements in a month, the agency allows the highest PNA available based on all the living arrangements and services the client has received in a month.
  10. Standards described in this section are found at www.hca.wa.gov/free-or-low-cost-health-care/i-help-others-apply-and-access-apple-health/program-standard-income-and-resources.

This is a reprint of the official rule as published by the Office of the Code Reviser. If there are previous versions of this rule, they can be found using the Legislative Search page.

This section contains the following HCB Waiver services:

Related information:

Institutional standards used in determining initial and post eligibility (participation) in long term care change annually. Depending on the standard, these changes occur in January, April, July and August. See the Institutional standard chart for current standards used in long term care. This chart indicates the formula for the standard and when the standard last changed.

Personal needs allowance (PNA) for clothing, personal items and incidentals (CPI)

Personal needs allowance (PNA) for clothing, personal items and incidentals (CPI). Client's are allowed the highest personal needs allowance in a given month based on living arrangement, authorized service and marital status. If a client resided at home the first day of the month and went into a nursing home the same day, we would allow the in home PNA because they were residing in a home setting at least one moment during that given month. If a client went from a nursing home to an adult family home on HCB waiver services the first day of the month, we would allow the ALF PNA as it is the highest allowed. If that client were then discharged home from the ALF on the last day of the month, the benefit would be recalculated allowing the in home PNA

Medical expenses used to reduce participation

To reduce participation, deduct medical expenses not already used to reduce excess resources as described in WAC 182-513-1350.

Income and deduction changes in HCB Waivers: Method 3

WAC 182-504-0120 (12) Income or deductions are effective the first of the month following the date the change was reported rather than the month the income or deduction changed (Method 1). Method 1 is used for clients residing in medical institutions. Method 3 is used for HCB Waivers.

When a change in income, or allowable expenses, changes the amount the client pays toward participation for a home and community-based waiver or service, we calculate the new participation amount effective the first of the month following the date the change was reported. The exception is if the change occurs due to the loss of an income source that is to last two months or longer and is reported timely.

Any change to an HCB Waiver client's income or post-eligibility deductions that affect cost of care take effect in the ongoing month in ACES.

With the exception of loss of an income source or the lowering of income:

  • The change takes effect the actual month of change.
  • We will make these historical changes in ACES.
  • To be considered a loss or reduction of income:
    • We must have a timely report of the change to income
    • We must have verification that this change is to last two months or longer;
    • Otherwise, it is a "change" in income that takes effect the following month.

What if a loss or lower of income is not reported timely?

  • Financial will not make historical adjustments in ACES.
  • Treat as an underpayment, or "client reimbursement".
  • Send the DSHS 07-104 in barcode to let the case manager know what the client's income or deduction actually was, and what we had in ACES. Indicate what the correct participation should have been for each month and that change was not reported timely.
  • The case manager/social worker will determine if the provider is to be paid more, if the client is owed any money or if there is a client overpayment.

Training information on Method 3 can be found on the financial program SharePoint under training, policy changes.

Effective date for rates

Facility daily rates reported to financial by the social worker need to be made effective in the month the daily rate change occurred. Make these changes historical as it will affect the calculation in ProviderOne if there is a split participation month.

Additional information

Redetermination overview

Revised date
Purpose statement

To define medical redetermination, describe when a medical redetermination is required, and to provide step by step directions through the process.

Definition: When eligibility ends for a CN Apple Health program during the certification period, federal law requires the agency (or its designee) to look at eligibility for other Apple Health programs before terminating CN coverage. Redetermination is completed at the point the agency considers eligibility for other Apple Health programs and documents in ACES that the reconsideration has been completed.

Without documentation of the redetermination process, the case will be found in error even if the correct action has been taken.

CN coverage ending

CN coverage may end at the point of redetermination, even while waiting on a final disability determination, for example if the individual's income causes the CN medical (S02) to trickle to medically needy (MN) medical (S95/S99).

WAC 182-504-0125 Washington apple health -- Effect of reported changes.

WAC 182-504-0125 Washington apple health -- Effect of reported changes.

Effective October 1, 2017.

  1. If you report a change required under WAC 182-504-0105 during a certification period, you continue to be eligible for Washington apple health coverage until we decide if you can keep getting apple health coverage under your current apple health program or a different apple health program.
  2. If your apple health categorically needy (CN) coverage ends due to a reported change and you meet all the eligibility requirements for a different apple health CN program, we will approve your coverage under the new apple health CN program. If you are not eligible for coverage under any apple health CN program but you meet the eligibility requirements for either apple health alternative benefits plan (ABP) coverage or apple health medically needy (MN) coverage, we will approve your coverage under the program you are eligible for. If you are not eligible for coverage under any apple health CN program but you meet the eligibility requirements for both apple health ABP coverage and apple health MN coverage, we will approve the apple health ABP coverage unless you notify us that you prefer  apple health MN coverage.
  3. If your apple health coverage ends and you are not eligible for a different apple health program, we stop your apple health coverage after giving you advance and adequate notice unless the exception in subsection (4) of this section applies to you.
  4. If you claim to have a disability and that is the only basis for you to be potentially eligible for apple health coverage, then we refer you to the division of disability determination services (within the department of social and health services) for a disability determination. Pending the outcome of the disability determination, we also determine if you are eligible for apple health coverage under the SSI-related medical program described in chapter 182-512 WAC. If you have countable income in excess of the SSI-related categorically needy income level (CNIL), then we look to see if you can get coverage under apple health MN with spenddown as described in chapter 182-519 WAC pending the final outcome of the disability determination.
  5. If you are eligible for and receive coverage under the apple health parent and caretaker relative program described in WAC 182-505-0240, you may be eligible for the apple health medical extension program described in WAC 182-523-0100, if your coverage ends as a result of an increase in your earned income.
  6. Changes in income during a certification period do not affect eligibility for the following programs:
    1. Apple health for pregnant women;
    2. Apple health for children, except as specified in subsection (7) of this section;
    3. Apple health for SSI recipients;
    4. Apple health refugee program; and
    5. Apple health medical extension program.
  7. We redetermine eligibility for children receiving apple health for kids premium-based coverage described in WAC 182-505-0210 when the:
    1. Household's countable income decreases to a percentage of the federal poverty level (FPL) that would result in either a change in premium for apple health for kids with premiums or the children becoming eligible for apple health for kids (without premiums);
    2. Child becomes pregnant;
    3. Family size changes; or
    4. Child receives SSI.
  8. If you get SSI-related apple health CN coverage and report a change in work or earned income which results in a determination by the division of disability determination services that you no longer meet the definition of a disabled person as described in WAC 182-512-0050 due to work or earnings at the level of substantial gainful activity (SGA), we redetermine your eligibility for coverage under the health care for workers with disabilities (HWD) program. The HWD program is a premium-based program that waives the SGA work or earnings test, and you must approve the premium amount before we can authorize coverage under this program. For HWD program rules, see chapter 182-511 WAC.

This is a reprint of the official rule as published by the Office of the Code Reviser. If there are previous versions of this rule, they can be found using the Legislative Search page.

Clarifying information

A medical redetermination is required for individuals who lose CN or ABP coverage during their certification period, which can be under any of the following medical groups:

  • Classic Apple Health (redetermination done by agency staff)
    • SSI terminations (S01, L01 or L21)
    • SSI-Related Medicaid (S02, G03)
    • Breast and Cervical Cancer (S30)
    • Institutional Medicaid (L02, K01, I01)
    • Hospice and Home and Community Waiver programs (L22)
  • MAGI-based Apple Health (redetermination for other MAGI-based programs automatically done by Washington Healthplanfinder)
    • Apple Health for Families/Caretaker Relatives (N01)
    • Apple Health for Newborns (N10)
    • Apple Health for Kids, with or without premiums (N11, N13, N31, N33)
    • Apple Health for Pregnant Women (N03, N23)
    • Apple Health for Adults (N05)

Medical redetermination during certification period

Medical redetermination does not apply to individuals who lose eligibility during their certification period under the Apple Health Medical Care Services program (MCS).

A medical redetermination is not required in the following situations. The individual:

  • Dies;
  • Moves out of state;
  • Cannot be found (whereabouts unknown);
  • Is not federally qualified to receive Medicaid due to citizenship or immigration status; or
  • Asks the department to close medical coverage.

To complete the redetermination, the agency is required to review the individual's record for any indication that the individual may be eligible for another CN program, such as pregnancy or disability. The agency refers to this as "ex parte review", which is a required part of the redetermination process.

Worker responsibilities

Ex parte review and redetermination

For every redetermination for individuals who lose coverage under a CN medical coverage group, review available records of each individual within a terminated AU by checking:

  1. The electronic case record for the last review form, application or other documents;
  2. The notes in ACES or EJAS (if applicable); and
  3. SOLQ for a current SSI application or social security disability.

Instructions for common ex parte review scenarios

Below are instructions for handling common ex parte review findings.

No indication of disability or pregnancy

  1. Terminate the individual's CN coverage, and
  2. Document in ACES the actions taken and that the redetermination process has been completed.

Individual may be pregnant

  1. Refer the individual to Washington Healthplanfinder to apply for Apple Health for Pregnant Women;
  2. Set a 10-day tickler for follow-up;
  3. Terminate the individual's prior CN coverage only after the individual has been given 10 days to apply for Apple Health for Pregnant Women; and
  4. Document in ACES the actions taken and that the redetermination process has been completed

Individual claims to be disabled or there is an indication of disability in the record

  1. Screen in SSI-related medical (S02) coverage so that medical coverage can be continued while gathering the medical documentation needed to do a disability referral;
  2. Pend for verification of disability;
  3. Set a 20-day tickler for follow-up;
    1. If the individual does not respond within 20 days:
      1. Terminate the individual's prior CN coverage; and
      2. Send termination letter with Reason Code 552 and insert appropriate free-form text.
      3. Document in ACES the actions taken and that the redetermination process has been completed.
    2. If the individual responds within 20 days:
      1. Terminate the individual's prior CN coverage;
      2. Send termination letter with the appropriate Reason Code and insert appropriate free-form text;
      3. Finalize the pending S02 AU, including entering any new income;
        1. If there is income, the S02 may trickle to S99. If this happens, insert appropriate free-form text
      4. Set 4-month tickler for follow-up; and
      5. Add remarks behind the DEM2 screen explaining that the disability coding is a workaround to continue medical coverage under S02 while waiting for the NGMA determination due to redetermination.
      6. Document in ACES the actions taken and that the redetermination process has been completed.
      7. If the NGMA referral is returned indicating the individual is not disabled, remove the disability coding on the DEM2 screen to terminate the S02/S99 coverage.

Individual has pending SSI application

Follow instructions above for "Individual Claims to Be Disabled or There Is an Indication of Disability in the Record" except:

  1. Do not do a NGMA referral; and
  2. Notify the Division of Disability Determination Services (DDDS) that the agency has continued the individual's medical coverage and ask them to notify you when a decision is made on the individual's SSI application.

Individual may be eligible for Apple Health for Workers with Disabilities (HWD)

If the individual is over age 16 and working and is not otherwise eligible for S02 coverage (and meets disability requirements) send a referral to the specialized medical unit to consider eligibility for the Health Care for Workers with Disabilities (HWD) program. Allow the termination under the original program to proceed (allowing advance and adequate notice).

Individuals working with monthly gross earnings above the SGA

If an individual is working and has monthly gross earnings at or above the Substantial Gainful Activity (SGA) level and does not receive Title 2 (SSDI, DAC, DWB), then HWD is the only Medicaid program that may provide coverage for them. An individual who is working at SGA is not eligible for S02/S95/S99 coverage, unless their Title 2 cash benefit continues. If their Title 2 has not ended, then HWD staff will explain their options to either enroll in HWD for CN coverage or meet their spenddown for MN coverage.

Set a barcode tickler to the HWD unit in DMS for @HWD in CSO 017 to contact the individual and determine if they wish to pursue HWD. Since HWD is a premium based program, CN coverage should not be authorized under this program until the individual has approved the premium requirement and amount.

For HCS individuals, set a barcode tickler to the HCS Regional HWD specialist to contact the individual and determine if they wish to pursue HWD.

Individuals eligible under a Home and Community Based CN waiver

A working individual who is eligible under a Home and Community Based CN waiver program (L22 in ACES) whose income goes over the Special Income Limit (SIL) or who accumulates excess resources should always be referred to the HWD unit prior to terminating CN medical coverage. Both Home and Community Services (HCS) and the Division of Developmental Disabilities (DDD) have included the HWD program as an available coverage group in the CN waivers. An ADSA individual may transition from the L22 program to the S08 program and remain eligible for long-term care funding for waiver services.

System-generated alerts

The ACES system helps with the medical redetermination process by sending alerts when CN coverage ends for an individual or for all members in an assistance unit (AU), however staff should not rely solely on system generated alerts to determine when a medical redetermination is required.

The following alerts require the department to follow up, make a redetermination decision and document that decision in the narrative.

  • Alert 416 - Case closed in batch
  • Alert 322 - New MAU created for certain members of the closed AU
  • Alert 248 - SSI terminated, redetermine medical eligibility

When signed applications or review forms are not required

Signed application or eligibility review forms are NOT needed for:

  • Redeterminations of CN medical coverage for the same program (including MSP programs) with the same individuals in the assistance unit, either prior to the end of the certification period or within 30 days after the case closed. 
  • Changing to a medical program which has a more stringent eligibility requirement (such as changing from HWD, with no resource test to CN SSI-related, which does have a resource test). However, we do need to document in ACES that we asked the necessary questions for the more stringent requirements and what the answers to those questions were. 

Continuous eligibility

Redetermination does not apply to individuals who receive continuous eligibility, since their coverage continues through the end of their certification period. The following two programs provide continuous eligibility:

  • Children terminated from any CN medical program are eligible through the end of their original 12-month certification period.
    • Children whose coverage was approved under the family institutional medical program are eligible to receive one full year of coverage. When a child discharges from a medical facility and is no longer eligible for K01 coverage, open F06 for the balance of the certification period without requiring an application or review from the parents.
  • Pregnant women terminated from any CN medical program are eligible for CN medical to continue through the end of the post partum period.

Pregnant individuals applying for retroactive medical coverage

A pregnant individual who applies for retroactive medical coverage and is found eligible for CN medical in any month of the retroactive period also remains continuously eligible for CN through the end of the post partum period.

SSI redetermination

When an individual loses eligibility for Supplemental Security Income (SSI) cash assistance, the department must redetermine their eligibility for Medicaid. The State Data Exchange (SDX) interfaces with ACES and provides us with information regarding the termination or suspension of SSI cash assistance. (The ACES automated redetermination process does not apply to any individual where the SDX medical eligibility code shows as A, C, G, N, or Y on the SDX1 screen. These individuals are considered SSI cash recipients and remain eligible under the S01 medical coverage group).

When the medical eligibility code is 'R' (Referred to State), the ACES system takes the following steps, depending on whether the SSI is in nonpay status or is in suspended status.

Suspended Status

ACES checks the SDX to determine the individual's payment status code. If the code is a payment suspense code (S01, S04, S05, S06, S07, S08, S09 or S10) ACES waits and does not generate the 22-05 Redetermination letter and Alert 248 - SSI Terminated, Redetermine Medical Eligibility for 60 days. Social Security uses the suspense codes when updating an individual's address, changing a payee or budgeting fluctuating income and in many cases the SSI cash starts again within a short period of time.

If the individual's status changes again from suspended status to nonpay status at any time during the 60 day wait period, the 22-05 Redetermination letter is generated, along with the 248 Alert.

If the individual's status changes from suspended back to a pay status, then all tracking is stopped and no 22-05 Redetermination letter is sent. ACES automatically removes the SSI closure information from the bottom of the UNER screen when this happens.

After 60 days, if the status on the SDX has not changed, ACES generates the 248 Alert and 22-05 Redetermination letter to the individual.

Nonpay status

When the SSI closes for an individual who is not in a suspended status with Social Security Administration, ACES populates the bottom of the UNER screen with the SSI closure date and generates the 22-05 Redetermination letter and Alert 248.

Both suspended and terminated individuals have 60 days from the review is sent to return the form. At the end of 60 days, if the S01 AU is still active, ACES will check for 'Y' (Yes) in the ELIG RVW RCVD field on the MISC screen to indicate the review has been received. A barcode to ACES interface automatically populates this field if an eligibility review form is received in the Document Management System (DMS).

If there is a 'Y' on the MISC screen, Alert 251-SSI TERM'D 60 DAYS AGO, COMPLETE MED REDETERMINATION generates and the AU remains active until the review is initiated in the system.

If there is not a 'Y' on the MISC screen, the S01, L01 or L21 AU's will automatically close with reason code 235 - Review Not Complete and ACES generates the correct termination letter allowing advance notice. At this point, the redetermination process is complete. The ACES tracking process automatically stops if an SDX record is sent indicating the individual has started receiving SSI again.

SSI closing

When SSI closes, a redetermination of the individual's disability status is also required, in addition to reviewing income and resource criteria. If SSI closed because the individual began receiving Title II Social Security Disability benefits, a new disability determination is not required. However, a referral needs to be made to DDDS to determine the disability review date if the individual is under the age of 65.

Disability review date

If SSI closed for some other reason, a new referral to DDDS for a disability determination may need to be made, unless you are able to contact the local SSA field office for the disability review date, or 'diary' date which is the term used by SSA. DDDS does not keep information about the disability review date once it sends the disability decision to the SSA field office, but SSA staff do have access to the information. Unfortunately, the diary date information is not available through any of the department interfaces with SSA, so if you are unable to obtain the diary date, or if it is time for the individual's disability status to be reviewed, a new DDDS referral for NGMA needs to be initiated. Follow directions under the Ex-Parte review process by screening in an S02. Then set the end date 4 months out to allow time for the disability decision to come back. Set a barcode tickler to review the case again at that time if no disability decision was received within that time frame.

When approving an S02 (or S95/S99)

When approving the S02 (or S95/S99) coverage group, remember to change the Approval Source code on the DEM2 screen from "SI" to "SA" if the individual starts receiving Title II benefits.

If the individual receives long-term care services under a Home and Community Waiver (HCBS) program (COPES or DDD waiver), it is important to coordinate closely with the social worker or case manager during this process to ensure Apple Health coverage is not closed for these vulnerable individuals. If the individual has an Equal Access representative, guardian or designated authorized representative, ensure copies of all letters are sent to them so they can respond on behalf of the individual. See WAC 182-503-0120 for more information on Equal Access Services.

If the individual receives services through HCS or DDD, attach a copy of the latest individual CARE assessment to the NGMA referral packet (or ensure DDDS receives a copy if an electronic NGMA referral is initiated through barcode).

SSI-Related Special Income Disregards discusses the ACES redetermination process for individuals who lose eligibility under the SSI program but who remain eligible for CN Medicaid due to the SSI-related special income disregards: Pickle, Disabled Adult Child or the Disabled Widow(er) provisions.

Redetermination for Individuals Who Might Be Eligible for Apple Health.

Medical assistance definitions

Revised date
Purpose statement

Provide links to the WAC with the definitions of words and phrases that are used in the rules for medical assistance and other health care programs.

WAC 182-500-0005 Definitions.

WAC 182-500-0005 Definitions.

Effective August 29, 2016

Chapter 182-500 WAC contains definitions of words and phrases used in rules for medical assistance and other health care programs. When a term is not defined in this chapter, other agency or agency's designee WAC, or state or federal law, the medical definitions found in the Taber's Cyclopedic Medical Dictionary will apply. For general terms not defined in this chapter, other agency or agency's designee WAC, or state or federal law, the definitions in Webster's New World Dictionary apply. If a definition in this chapter conflicts with a definition in another chapter of Title 182 WAC, the definition in the specific WAC prevails.

This is a reprint of the official rule as published by the Office of the Code Reviser. If there are previous versions of this rule, they can be found using the Legislative Search page.

Tailored supports for older adults (TSOA) - applications, rights, and responsibilities

Revised date
Purpose statement

This section describes the application process for a TSOA applicant and explains a person’s rights and responsibilities.

WAC 182-513-1625 Tailored Supports for Older Adults (TSOA) - Applications.

WAC 182-513-1625 Tailored Supports for Older Adults (TSOA) — Applications.

Effective October 9, 2023

  1. Applications for tailored supports for older adults (TSOA) are submitted:
    1. Online at Washington Connection at www.washingtonconnection.org;
    2. By sending a completed HCA 18-005 application for TSOA form to P.O. Box 45826, Olympia, WA 98605;
    3. By faxing a completed HCA 18-005 application for TSOA form to 1-855-635-8305;
    4. By contacting your local area agency on aging (AAA) office at 1-855-567-0252; or
    5. By contacting your local home and community services (HCS) office. To find your local HCS office, see https://www.dshs.wa.gov/ALTSA/resources.
  2. Help filing an application:
    1. The Medicaid agency or the agency's designee provides help with the application or renewal process in a manner that is accessible to people with disabilities, limitations, or other impairments as described in WAC 182-503-0120 and to those who are limited-English proficient as described in WAC 182-503-0110;
    2. For help filing an application:
      1. Contact a local AAA office;
      2. Contact a local HCS office;
      3. Have an authorized representative apply on the person's behalf.
  3. The following people can apply for the TSOA program:
    1. The applicant (the person receiving care);
    2. The applicant's spouse;
    3. The applicant's caregiver (person providing in-home caregiver services);
    4. A legal guardian; or
    5. An authorized representative, as defined in WAC 182-500-0010.
  4. A phone interview is required to establish TSOA financial eligibility, but may be waived if the applicant is unable to comply:
    1. Due to the applicant's medical condition; and
    2. Because the applicant does not have another person that is able to conduct the interview on the applicant's behalf.
  5. The agency or the agency's designee processes TSOA applications using the same timelines under WAC 182-503-0060.
  6. TSOA begins on the date the person is determined presumptively eligible for TSOA under WAC 182-513-1620; or on the date all eligibility requirements are established if not found presumptively eligible.
  7. When the person withdraws an application for TSOA, or is determined ineligible for TSOA services, the agency or the agency's designee denies the application under WAC 182-503-0080.

This is a reprint of the official rule as published by the Office of the Code Reviser. If there are previous versions of this rule, they can be found using the Legislative Search page.

Clarifying Information

An application for TSOA may be submitted in several ways, either in person, by mail, by fax or online. In addition, a person may contact a Home and Community Services office by calling their local intake line, or by contacting an Area Agency on Aging (AAA) office at 1-855-567-0252.

Many people need help applying for services or Medicaid. Often there are family members or friends, or staff members of a hospital or nursing home or other agency, who are able to help. Help is also available from your local AAA and from DSHS staff, especially for people who have physical or mental impairments that make it hard to get through the application process on their own.

In order to determine if a person meets the financial eligibility criteria for the TSOA program, a person is required to have an interview. The interview may be conducted with the applicant, their spouse, authorized representative, guardian, or caregiver. If a person isn’t able to complete the interview due to the person’s medical condition, and no-one else is available to do the interview on their behalf, this requirement may be waived.

TSOA applications follow the same standard of promptness as regular medicaid applications and must be processed within 45 days, unless good cause applies.

How to request a long-term care (LTC) assessment

Call and schedule an assessment through the DSHS Central intake lines. Social Service central intake lines are divided by Regions in the State of Washington. This is used to request a social service assessment for home and community services (in-home care, care in a residential facility, nursing facility coverage).

Region 1 North

HCS-Adams, Chelan, Douglas, Ferry, Grant, Lincoln, Okanagan, Pend Oreille, Spokane, Stevens, and Whitman counties:
Phone: 1-866-323-9409

Region 1 South

HCS-Asotin, Benton, Columbia, Franklin, Garfield, Kittitas, Klickitat, Walla Walla, and Yakima counties. Contact the local Home and Community Service (HCS) office based on county.

Region 2 North

HCS – Island, San Juan, Skagit, Snohomish, and Whatcom, counties:
Phone: 1-800-780-7094
Fax: 425-339-4859

Region 2 South

HCS - King County:
Phone: 206-341-7750
Fax: 206-373-6855

Region 3

HCS- Clallam, Clark, Cowlitz, Grays Harbor, Jefferson, Kitsap, Lewis, Mason, Pacific, Pierce, Thurston, and Wahkiakum Counties:
Phone: 1-800-786-3799 or 360-664-9138
Fax: 360-586-0499

WAC 182-513-1630 Tailored Supports for Older Adults (TSOA) - Rights and Responsibilities

WAC 182-513-1630 Tailored Supports for Older Adults (TSOA) — Rights and Responsibilities.

Effective July 1, 2017

  1. A person applying for or receiving tailored supports for older adults (TSOA) has the right to:
    1. Have TSOA rights and responsibilities explained and provided in writing;
    2. Be treated politely and fairly without regard to race, color, political beliefs, national origin, religion, age, gender (including gender identity and sex stereotyping), sexual orientation, disability, honorably discharged veteran or military status, or birthplace;
    3. Get help with the TSOA application if requested;
    4. Have an application processed promptly and no later than the timelines described in WAC 182-503-0060;
    5. Have at least ten calendar days to give the medicaid agency or the agency's designee information needed to determine eligibility and be given more time if asked for;
    6. Have personal information kept confidential. The agency or the agency's designee may share information with other state and federal agencies for purposes of eligibility and enrollment in other Washington apple health programs;
    7. Get written notice, in most cases, at least ten calendar days before the agency or its designee denies, terminates, or changes eligibility for TSOA;
    8. Ask for an appeal if the person disagrees with the agency or the agency's designee's decision. A person can also ask a department supervisor or administrator to review the decision or action without affecting the right to a fair hearing.
    9. Ask for and get interpreter or translator services at no cost and without delay.
    10. Ask for voter registration assistance;
    11. Refuse to speak to an investigator if the person's case is audited. If the person does not want to let the investigator enter their home, there is no requirement to do so and the person may ask the investigator to come back at another time. Such a request will not affect a person's eligibility for TSOA; and
    12. Get equal access services under WAC 182-503-0120 if eligible.
  2. An applicant or recipient of TSOA is responsible to:
    1. Report changes in household or family circumstances as required under WAC 182-513-1650;
    2. Provide the agency or the agency's designee with any information or proof needed to determine eligibility. If the person has trouble getting proof, the agency or the agency's designee helps get the proof needed or contacts other persons or agencies for it;
    3. Provide a valid Social Security number or immigration document number in order to verify identity, citizenship, immigration status, date of birth, and whether the person has other health care coverage. This information is not shared with the department of homeland security;
    4. Complete renewals when requested; and
    5. Cooperate with quality assurance when requested.

This is a reprint of the official rule as published by the Office of the Code Reviser. If there are previous versions of this rule, they can be found using the Legislative Search page.

Clarifying Information

TSOA doesn’t provide health care coverage, therefore, many of the requirements under Apple Health don’t apply to TSOA applicants and recipients. However, the same client rights do apply, including hearing rights full TSOA determinations.

Medicaid Personal Care

Revised date
Purpose statement

To explain a Medicaid program called Medicaid Personal Care (MPC) for individuals eligible for a noninstitutional CN program and meeting the functional criteria for personal care services.

WAC 182-513-1225 Medicaid Personal Care (MPC)

WAC 182-513-1225 Medicaid Personal Care (MPC)

Effective February 25, 2023

  1. Medicaid personal care (MPC) is a state-plan benefit available to a client who is determined:
    1. Functionally eligible for MPC services under WAC 388-106-0200 through 388-106-0235; and
    2. Financially eligible for a noninstitutional categorically needy (CN) or alternative benefits plan (ABP) Washington apple health (medicaid) program.
  2. MPC services may be provided to a client residing at home, in a department-contracted adult family home (AFH), or in a licensed assisted living facility that is contracted with the department to provide adult residential care services.
  3. A client who resides in an alternate living facility (ALF) listed in subsection (2) of this section:
    1. Keeps a personal needs allowance (PNA) under WAC 182-513-1105; and
    2. Pays room and board up to the room and board standard under WAC 182-513-1105, unless CN eligibility is determined using rules under WAC 182-513-1205.
  4. A client who receives MPC services under the health care for workers with disabilities (HWD) program under chapter 182-511 WAC must pay the HWD premium in addition to room and board under WAC 182-513-1105, if residing in an ALF.
  5. A client may have to pay third-party resources as defined under WAC 182-513-1100 in addition to room and board.
  6. Current PNA and room and board standards are found at www.hca.wa.gov/free-or-low-cost-health-care/i-help-others-apply-and-access-apple-health/program-standard-income-and-resources.

This is a reprint of the official rule as published by the Office of the Code Reviser. If there are previous versions of this rule, they can be found using the Legislative Search page.

What is Medicaid Personal Care (MPC)

A Medicaid program that is allowed under Washington State’s Medicaid State Plan, that provides assistance with activities of daily living to individuals who are eligible for noninstitutional categorically needy (CN) or Alternative Benefit Plan (ABP) medical programs.

Functional eligibility for this program is based on Chapter 388-106 WAC.

MPC services are available in the individual’s own home, adult family homes (AFH), assisted living or DDCS group home for clients that do not meet NFLOC, but meet functional eligibility for MPC.

MPC is authorized by Home and Community Services (HCS) and Developmental Disabilities Community Services (DDCS).

A CARE assessment is done by a case manager, nurse or social service specialist from DDCS, HCS or Area Agency on Aging (AAA).

Individuals must meet the functional criteria based on the social service assessment and financial eligibility based on eligibility for a noninstitutional CN or ABP Medicaid program.

The only exception is the Alien Emergent Medical (AEM) Modified Adjusted Gross Income (MAGI) medical program under N21 and N25. AEM programs do not cover Medicaid Personal Care (MPC) services.

MPC individuals pay room and board if living in a adult family home, adult residential center (ARC) or DDCS group home.

What is room and board

Throughout the manual both terms, room and board and board and room are used to describe a living arrangement in which an individual purchases food, shelter, and household maintenance requirements from one vendor. In other words, room and board is considered "rent".

There is also a term used by ALTSA and DDCS called the room and board rate. This rate is based on the FBR minus the HCS/COPES Waiver PNA in an ALF.

Most MPC individuals pay the ALTSA standard room and board rate for their rent.

The exception is individuals receiving medical under the G03 program. This is because the standard that is used to make them eligible for a CN program has been raised based on having to pay all of their countable income minus the PNA to the provider. This rate for the purpose of the G03 program is called the individual's total responsibility.

What is Classic Medicaid

Classic Medicaid are programs for individuals that are aged, blind or disabled (ABD).

The ABD classic medical programs are also called SSI-related programs. In order to receive one of these medical programs, you must be age 65 or over, or considered disabled or blind by Social Security criteria. All individuals age 65 or over or on Medicare must be considered for a Classic program unless they do not meet citizenship requirements for federal Medicaid.

Classic Medicaid included the institutional group (ABD individuals living in a medical institution 30 days or more) and Home and Community Based (HCB) Waiver programs. (L track).

What is the basic difference between "institutional" and "noninstitutional"

Institutional Medicaid has different income standards and rules for initial eligibility and higher resource standards for a couple when only one needs institutional services.

Institutional also has a 2nd eligibility component called "post-eligibility treatment of income". This 2nd eligibility computation determines the amount the individual must pay toward their cost of care to the medical institution or to the HCB Waiver provider. This is called "participation".

Noninstitutional Medicaid does not have a "post eligibility" component, therefore individuals living in the community on noninstitutional Medicaid do not "participate" toward the cost of their personal care.

MPC individuals do not pay "participation" but they are responsible to pay room and board (their rent) when living in an alternate living facility.

Classic Programs that do not fall into the aged/blind/disabled group:

  • Foster care medical authorized and maintained by the Health Care Authority. Some foster care children may be disabled, but disability is not a requirement for this program that can be authorized up to age 26. (D01, D02, D26)
  • Institutional children (K01, K95, K99) This program uses Modified Adjusted Gross Income (MAGI) income methodology to determine initial eligibility but the eligibility is not done by the Health Benefit Exchange. The eligibility is determined by the Health Care Authority and is primarily used for children's mental health facilities (CLIP) and children needing hospitalization that are not eligible for medical under a N track MAGI program.

Consult the medical program chart desk tool under the MPC column to determine what classic medical programs can authorize MPC.

What is Modified Adjusted Gross Income (MAGI) Medicaid

MAGI Medicaid eligibility is determined by the Health Benefit Exchange.

These programs show up as "N" track in ACES and are for children, pregnant woman, and adults under age 65. In order to be considered for medical under MAGI methodology, you can't be on Medicare.

It is possible for a disabled individual not on Medicare to qualify under MAGI by the Health Benefit Exchange.

Once an individual is eligible to receive Medicare, the case is redetermined from the MAGI program to a ABD Classic Medicaid program.

Individuals receiving MAGI programs under "N" track in ACES with the exception of AEM N21 and N25 are eligible to receive MPC if functionally eligible.

What is Medical Care Services (MCS)

MCS is a state funded medical program used for legally admitted noncitizens that do not qualify for a Classic or MAGI Medicaid program because they are in their 5 year bar for federal Medicaid.

MCS covers nursing home and HCS has a state funded residential program for individuals eligible to receive MCS.

MCS does not cover MPC or HCB Waiver.

Agency responsibilities

CSD, HCS, and DDCS LTC specialty unit Financial staff determines eligibility for classic medical assistance programs.

The Health Benefit Exchange (HBE) determines eligibility for MAGI-based medical.

The Medical Care Services ​(MCS) program includes a chart to indicate which specific agency is responsible to determine financial eligibility for each medical program.

DDCS, HCS, or AAA case manager responsible for placement and case management services, determines functional eligibility, initiates the payment to the provider via ProviderOne and determines the amount the individual must pay to the facility for their cost of care and notifies the individual.

The assigned case manager/social service specialist indicates what services are authorized with the start date, the state daily rate, the current address and any other pertinent information needed to process the case such as if a payee or power of attorney is involved in the case.

The financial worker is responsible to determine the financial eligibility for Classic Medicaid. Changes need to be reported back and forth between the financial worker and assigned case manager/social service specialist.

HCS social service specialists use the DSHS 14-443 Financial/Social Service communication form in barcode.

DDCS case managers use the DSHS 15-345 DDCS Communication in barcode.

Worker responsibilities

HCS financial staff

All Classic Medicaid receiving MPC services through HCS

Indicate M for MPC service in ACES under the HCB type field. Indicate the start date of the service and the approving agency under the approval source. Indicate the payment authorization date. For MPC the start date of the service and the payment authorization date is the same date.

If the individual is living in an alternate living facility, the facility section must be completed. A provider number is not needed for an alternate living facility, but the entry date, level of care, payment authorization date and state rate are needed.

DDCS and HCS financial staff responsibilities

If MPC services end, indicate the service end date on the HCBS field in the month services ended.

If in an ALF/residential setting indicate the end date under the facility line.

If the individual is not eligible for a noninstitutional Classic CN program, notify the agency authorizing MPC services that the individual is not financially eligible for MPC. The individual may be considered for a CN institutional Waiver program such as COPES.

See ​​HCS Home and Community based (HCB) waivers or ​DDCS Home and Community Based (HCB) waivers for rules describing waiver services authorized by each agency.

An individual going from MPC to waiver must qualify under the rules for the waiver program including transfer of asset and excess home equity rules, income and resource rules that apply to waiver/institutional programs.

Social service specialists and case managers must consult financial service staff prior to switching a MPC case to a waiver case to make sure the individual is eligible under waiver rules.

TSOA certification periods, change of circumstances, and renewals

Revised date

WAC 182-513-1645 Tailored Supports for Older Adults (TSOA) - Certification Periods.

WAC 182-513-1645 Tailored supports for older adults (TSOA) — Certification periods.

Effective July 1, 2017

  1. A certification period is the period of time a person is determined eligible for the tailored supports for older adults (TSOA) program. It begins on the first day of the month that the medicaid agency or the agency's designee determines the person is eligible for TSOA services, and continues through the last day of the month of the certification period.
  2. TSOA is certified for twelve months of continuous coverage regardless of a change in circumstances, unless the person:
    1. Moves out-of-state;
    2. Meets institutional status under WAC 182-513-1320;
    3. Becomes eligible for a categorically needy or alternate benefit plan Washington apple health program; or
    4. Dies.
  3. Financial eligibility for the TSOA program may not be approved prior to the date of a presumptive or full eligibility determination.

This is a reprint of the official rule as published by the Office of the Code Reviser. If there are previous versions of this rule, they can be found using the Legislative Search page.

WAC 182-513-1650 Tailored Supports for Older Adults (TSOA) - Changes of Circumstances Requirements.

WAC 182-513-1650 Tailored Supports for Older Adults (TSOA) — Changes of Circumstances Requirements.

Effective July 1, 2017

  1. Changes in tailored supports for older adults (TSOA) household and family circumstances described in subsection (2) of this section must be reported to the medicaid agency or the agency's designee within thirty days of the date of the change.
  2. The following changes must be reported:
    1. A change in residential or mailing address, including if the TSOA recipient moves out-of-state;
    2. When a person admits to an institution, as defined in WAC 182-500-0050, and is likely to reside there for thirty days or longer; or
    3. The person dies.
  3. Effective date is the date of the changes.
    1. When TSOA terminates because the recipient dies, the effective date is the date of death.
    2. When TSOA terminates because of one of the following reasons, the effective date is the first day of the month following the advance notice period described in subsection (4) of this section. The TSOA recipient:
      1. Is admitted to an institution as defined in WAC 182-503-0050, and is expected to reside there for thirty days or longer;
      2. Is approved for coverage under a home and community-based waiver program;
      3. No longer meets nursing facility level of care under WAC 388-106-0355; or
      4. Becomes eligible for categorically need (CN) or alternative benefits plan (ABP) apple health coverage. The recipient may continue to receive authorized services through the medical alternative care (MAC) program under WAC 182-513-1600. The person may also apply for other long-term services and supports available under chapters 182-513 and 182-515 WAC.
  4. The advance notice period:
    1. Begins on the day the letter about the change is mailed; and
    2. Is determined according to the rules in WAC 182-518-0025.
  5. When the law or regulation is the effective date of the change.

This is a reprint of the official rule as published by the Office of the Code Reviser. If there are previous versions of this rule, they can be found using the Legislative Search page.

Clarifying information

Medicaid Alternative Care (MAC) change of circumstance

MAC recipients must report changes following the requirements under Chapter 182-504 WAC since all MAC recipients are eligible for Washington Apple Health coverage.

MAC recipients may freely transition between the MAC program and long-term services and supports through the Community First Choice (CFC) program without filing a new financial application. This could be because the care receiver’s needs can no longer be met under the MAC program or because the client chooses to access services that are only available under CFC. A person who needs services under a Home and Community based waiver would need to complete an Apple Health application (HCA 18-005 Application for Aged, Blind, Disabled/LTC form).

TSOA changes of circumstances

TSOA recipients must report changes within 30 days of the date of the change; however, once a person is determined eligible for TSOA, they remain continuously eligible throughout the 12 month certification unless one of the following changes happens:

  • The person no longer meets NFLOC
  • The person is no longer a WA state resident
  • The person moves into an institution (nursing facility)
  • The person becomes eligible for CN or ABP Medicaid
  • The person passes away.

There is no requirement to report changes in income or resources for a TSOA recipient.

Like MAC, TSOA recipients may transition to other LTSS services that they may be eligible for. However most TSOA recipients don’t qualify for Apple Health coverage because they are spending down their resources to qualify, or their income is too high. Also, although some TSOA recipients may qualify for Apple Health coverage, either under a medically needy program or a program with limited scope such as a Medicare Savings Program, these programs don’t provide CFC or HCB waiver services. In both scenarios, a care receiver receiving TSOA services who needs to access Community First Choice or HCB waiver services must complete an Apple Health application to determine if they meet eligibility criteria for traditional long-term services and supports.

Equally, existing clients who receive traditional LTSS may also choose to stop receiving those services and receive MAC or TSOA services instead. Since there are many factors that may influence a person’s decision, staff must take time to explain the options available and any consequences of making that decision, such as, the loss of Apple Health coverage if someone were to choose TSOA services.

Worker responsibilities

Staff will follow HCS Equal Access guidelines and provide advance and adequate notice prior to terminating a MAC or TSOA case, unless the person has passed away. If a person moves to an institutional or residential setting, the T02 AU will need to be closed in ACES. If the client requests institutional Medicaid coverage and is approved, the case will be historically closed in ACES, but there is no overpayment established for TSOA services provided through the advance notice period. If the client does not apply for Medicaid coverage for an institutional stay, T02 can be reopened for the remainder of the T02 financial certification period; the client cannot receive TSOA services while in the institutional or residential setting. It is the responsibility of the AAA MTD Case Manager to confirm that services are not authorized during the admission.

Example

A client is active on T02 and an SSI-related spenddown S99 (met or unmet). The client admits to a nursing facility and is admitted for 40 days. The client chooses to not apply for an institutional Medicaid (L02). They plan on private paying for the nursing facility stay and use the bill to meet their spenddown liability. The T02 be reopened when the client discharges home if the discharge is within the clients original T02 financial certification period; the client should not receive a TSOA service while admitted to an institution.

WAC 182-513-1655 Tailored Supports for Older Adults (TSOA) - Renewals.

WAC 182-513-1655 Tailored supports for older adults (TSOA) — Renewals.

Effective July 1, 2017

  1. A person who receives tailored supports for older adults (TSOA) services must complete a renewal of all eligibility factors for the program at least every twelve months.
  2. Forty-five days prior to the end of the certification period, notice is sent with the HCA 18-008 application for TSOA form. Complete the TSOA renewal in any of the following ways:
    1. Complete the TSOA application form, sign it, and mail it to P.O. Box 45826, Olympia, WA 98605 by the due date on the letter;
    2. Complete the TSOA application form, sign it, and fax it to 1-855-635-8305 by the due date on the letter;
    3. Renew online at Washington connection at https://www.washingtonconnection.org by the due date on the letter; or
    4. Call your local home and community services office at the telephone number on the letter by the due date on the letter.
  3. During the renewal process, the medicaid agency or the agency's designee reviews all eligibility factors to determine ongoing eligibility for TSOA, and may request additional verification of eligibility factors under WAC 182-503-0050 if unable to verify information through existing data sources. If additional information is needed, the agency or the agency's designee sends written notice under WAC 182-518-0015.
  4. If the agency or the agency's designee is unable to complete the renewal or determine eligibility for TSOA beyond the certification period, prior to ending eligibility for TSOA, the agency or the agency's designee sends a written termination notice as described in WAC 182-518-0025.
  5. A person who is terminated from TSOA for failure to renew has thirty days from the termination date to submit a completed renewal. If still eligible, TSOA is reopened without a break in eligibility.
  6. Equal access services as described in WAC 182-503-0120 are provided for anyone who needs help meeting the requirements of this section.
  7. Anyone who disagrees with an action regarding TSOA eligibility may ask for a hearing under chapter 182-526 WAC.

This is a reprint of the official rule as published by the Office of the Code Reviser. If there are previous versions of this rule, they can be found using the Legislative Search page.

Clarifying information

TSOA renewals must be completed once every 12 months and may be completed by phone, online, or on paper. At the time of renewal, the person must still be receiving services under the TSOA program.

MAC renewals are based upon the certification period of the program the person is eligible under.

Follow HCS equal access policies to contact the person to complete the renewal.

Worker responsibilities

Renewal notices are generated 45 days prior to the end of the certification period. When the renewal is received, review all eligibility factors and confirm with the AAA case manager whether the person is still receiving TSOA or MAC services.

If this is the first renewal, verify whether resources over the standard have been transferred to the community spouse.

For MAC clients who are only eligible for S02 coverage as a SIPI spouse under WAC 182-513-1660, verify MAC services are still being received. If not, terminate S02 coverage and redetermine the person’s eligibility under medically needy coverage if eligible.