Program options for the justice involved

Revised date

Justice involved individuals may be held in various settings, including Department of Corrections prisons, city or county jails, and juvenile detention or rehabilitation facilities. The following table clarifies how an individual's specific correctional status affects their eligibility for Apple Health (Medicaid).

Is the justice involved individual eligible for Medicaid?

Correctional type:
Juvenile Rehabilitation (JR) facilities		 Inpatient coverage* Reentry services (including CAA) 90 days pre-release Reentry services (including CAA) Post-release CAA-related services only 30 days pre-release CAA-related services only Post-release Full coverage
JR institution Yes Yes (transfer to community facility or release equals full benefits) Yes     No
JR community facilities           Yes
Electronic home monitoring (community transition services - CTS - JR definition
A juvenile resides in their home and is monitored electronically for movement. They do not occupy a bed in a carceral facility while in this program.		           Yes

*Inpatient hospital events; must be admitted for 24 hours or more

Correctional Type:
Juvenile Detention (JD) facilities		 Inpatient coverage* Reentry services (including CAA) 90 days pre-release Reentry services (including CAA) Post-release CAA-related services only 30 days pre-release CAA-related services only Post-release Full coverage
JD pre-trial (section 5122 of CAA of 2023)           Yes
JD post-trial (5121)/Reentry Initiative (RI) Yes Yes Yes     No
JD post-trial 5121 (none participating in RI) Yes     Yes Yes No
JD electronic home monitoring
Incarcerated juvenile resides in their home and is monitored electronically for movement. They do not occupy a juvenile detention bed while in this program.		           Yes

JD pre-trial release/supervision/probation

Pre-trial supervision staff monitor a juvenile who is released from custody by the court pending the outcome of their trial and they do not occupy a juvenile detention bed.

           Yes

Juvenile Probation Reporting and Evidence Based Treatment Programs (EBPs):

  • Washington State Aggression Replacement Training (WSART) 
  • Functional Family Therapy (FFT) 
  • Multi-Systemic Therapy (MST) 
  • Family Integrated Transitions (FIT) 
  • Coordination of Services (COS)
  • Education and Employment Training (EET)

In either situation, the juvenile does not occupy a juvenile detention bed while in the program.

           Yes
District court probation
District court probation officers monitor a juvenile who is convicted of or pending trial for misdemeanor charges. The juvenile does not occupy a juvenile detention bed.		           Yes
JD community supervision (probation)
Community corrections officers monitor a juvenile who is convicted of felony charges. The juvenile does not occupy a juvenile detention bed.		           Yes

JD drug court
A court-ordered program in which the juvenile with drug-related charges voluntarily chooses to participate in chemical dependency treatment and counseling. The juvenile may have their charges dismissed if they successfully complete the program. The juvenile does not occupy a juvenile detention bed.

           Yes

*Inpatient hospital events; must be admitted for 24 hours or more

Correctional Type: Jails/Prisons Inpatient coverage* Reentry services (including CAA) 90 days pre-release Reentry services (including CAA) Post-release CAA-related services only 30 days pre-release CAA-related services only Post-release Full coverage

Electronic home monitoring/graduated reentry (DOC)
An incarcerated individual resides in their home and is monitored electronically for movement. They do not occupy a bed in a carceral facility while in this program.

           Yes

Day jail/day reporting 
Incarcerated individual reports at various assigned times throughout a 24 hour period or are placed on supervised work or community betterment programs during regular work hours. In either situation, the incarcerated individual does not occupy a jail or prison bed while in the program.

           Yes

Pre-trial supervision/probation
Pre-trial supervision staff monitor an incarcerated individual who is released from custody by the court pending the outcome of their trial and they do not occupy a jail or prison bed.

           Yes
District court probation
District court probation officers monitor the incarcerated individual who is convicted of or pending trial for misdemeanor charges. The incarcerated individual does not occupy a jail or prison bed.		           Yes

Community supervision
Community corrections officers monitor an incarcerated individual who is convicted of felony charges. They do not occupy a jail or prison bed.

           Yes
Drug court
A court-ordered program in which an incarcerated individual with drug-related charges voluntarily chooses to participate in chemical dependency treatment and counseling. The incarcerated individual may have their charges dismissed if they successfully complete the program. The incarcerated individual does not occupy a jail or prison bed.		           Yes
Furloughs
Individuals are sometimes furloughed by a city/county jail for various reasons. When medical furlough is reported, ProviderOne updates the suspension.
To be eligible for Medicaid payment the individual must receive inpatient hospitalization services lasting 24 hours or more or receive medical services other than inpatient hospitalization outside of the first 24 hour window of the furlough. Furlough under 24 hours is the responsibility of the facility or a payer other than Medicaid.		 Yes         Yes (if over 24 hours)
Work release in city/county facilities
Incarcerated individuals who are housed in a work release facility, jail, or corrections facility and are authorized to leave the facility for purposes of employment, education, court-ordered treatment or employment search. The incarcerated individual does occupy a corrections bed while in this program. Most county work release programs operate under this model.		 Yes         No
Work crews/community betterment
Offered to select incarcerated individuals. This program includes working in the community on various public or non-profit programs. The incarcerated individual does occupy a corrections bed while in this program.		 Yes Yes (based on ERD)       No

*Inpatient hospital events; must be admitted for 24 hours or more

Correctional Type Inpatient coverage* Full coverage

Supervised community residential facility/WA State DOC reentry center/Halfway house/DOC work release
An incarcerated individual is housed in a state or local corrections-related supervised community residential facility with "freedom of movement" to:

  • work outside the facility in employment opportunities available to individuals who are not under justice system supervision
  • use community resources at will (libraries, grocery stores, recreation, etc.) and 
  • seek health care treatment in the broader community to the same or similar extent as other Medicaid enrollees

The residential facility may be public or privately operated. These facilities may have "house rules" where for example residents may be required to report during certain times and sign in and out. Similarly, they may be restricted from travelling to or frequenting locations associated with criminal activity. The majority of state operated (DOC) work release programs use this model. 

   Yes

Residential Re-entry Centers (RCC) - Federal corrections facility 
An incarcerated individual housed in a RCC does not have freedom of movement and is only authorized to leave the RCC through sign out procedures for approved activities, such as seeking employment, working, counseling, visiting, or recreational purposes. During the approved activity, the inmate's location and movements are constantly monitored and RCC staff may visit or call them at any time.

 No No
Voluntary and temporary residence in a public institution
An incarcerated individual who is residing in a public institution or detention center for a temporary period of time voluntarily after their case has been adjudicated and arrangements are being made for their transfer to a community residence. The individual must be free to leave, but is voluntarily residing there pending other appropriate arrangements based on their needs.		   Yes

Residents in a mental health facility or IMD
Individuals (justice involved and general public) who are between the ages of 22 and 64 and are a patient of an Institution for Mental Diseases (IMD) where there are over sixteen beds (e.g. Western State) for more than 15 days in a given month.

 Yes No

*Inpatient hospital events; must be admitted for 24 hours or more

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Continued coverage pending an appeal

Revised date
Purpose statement

To explain how to receive continued when an administrative appeal is pending and how continued coverage works.

WAC 182-504-0130 Washington apple health -- Continued coverage pending an appeal.

WAC 182-504-0130 Washington apple health -- Continued coverage pending an appeal.

Effective December 1, 2016

  1. Continued coverage is when you continue to receive Washington apple health benefits while appealing a medicaid agency adverse action to terminate, suspend, or reduce your:
    1. Medicaid eligibility; or
    2. Authorization for a covered service.
  2. To qualify for continued coverage, you must request a hearing on the adverse action no later than:
    1. The tenth day after we (the medicaid agency or its designee) sent a notice of the action to you; or
    2. The last day of the month before the action takes effect.
  3. If your last day to request a hearing and still qualify for continued coverage falls on a Saturday, Sunday, or a designated holiday under WAC 357-31-005, you have until 5:00 p.m. on the next business day to request the hearing.
  4. Continued coverage ends when:
    1. You state in writing you no longer wish to receive continued coverage;
    2. You withdraw the appeal;
    3. You default and an order of dismissal is entered;
    4. An administrative law judge or a review judge issues an adverse ruling or written decision:
      1. Terminating your continued coverage; or
      2. Ruling you do not qualify for benefits.
  5. You cannot receive continued coverage if the adverse action was solely to a change in statute, federal regulation, or administrative rule, unless there is a question about whether you are in the class of people affected by the change.
  6. If you are receiving medically needy coverage, you cannot receive continued coverage past the end of the certification period described in WAC 182-504-0020.
  7. If you are receiving coverage under an alien medical program, you cannot receive continued coverage past the end of the certification period described in chapter 182-507 WAC.

This is a reprint of the official rule as published by the Office of the Code Reviser. If there are previous versions of this rule, they can be found using the Legislative Search page.

Clarifying information

  • When Apple Health coverage is terminated, an individual can request an administrative appeal. This appeal must be requested by the end of the month their coverage is to be terminated in order to be considered timely and to receive continued coverage.
  • When an individual requests an administrative hearing, the agency sends a notice that includes the approval or denial of continued coverage, the reason for denial of continued coverage (if applicable), and that the individual might be liable for up to two months of medical expenses (overpayments) if continued coverage is received and the agency’s termination is upheld.
  • An individual is eligible for continued coverage if:
    • An appeal is received by the agency, its designee (including the Health Benefits Exchange), or the Office of Administrative Hearings by 5pm on the last day of the month; or
    • If the last day of the month falls on a weekend or holiday, the appeal is received by 5pm on the following business day; or
    • An administrative law judge issues an order granting continued coverage.
  • Continued coverage ends the last day of the month when:
    • The individual fails to appear for his or her hearing.
    • An administrative law judge issues an order upholding the agency’s decision;
    • The individual withdraws their appeal.
    • The individual declines continued coverage in writing; or
    • An administrative law judge issues an order stopping continued coverage.
  • If an individual fails to appear for the hearing or if an order is issued upholding the agency’s decision, the agency may seek reimbursement for the cost of the two months of continued coverage received. See WAC 182-520-0010 for more information.
  • Continued coverage is not an option when a termination is caused by a change in rule. There is also not an option for continued coverage for medically needy coverage after the original certification period.

Worker responsibilities

Administrative hearing coordinator

  1. Review each hearing request to determine eligibility for continued benefits. An individual may have noted on the request that they do not want continued coverage. If an individual is eligible for continued coverage:
    1. Reopen health care coverage.
    2. Document in ACES why coverage was reopened;
    3. Send a notice to the individual with the following text:
      1. You have requested an administrative hearing and will receive continued health care coverage unless you tell us you do not want it (WAC 182-504-0130).
      2. You may have to pay back the agency’s costs for the two months of continued coverage after you requested a hearing if the Administrative Law Judge (ALJ) agrees with our decision (WAC 182-520-0010).
      3. You will receive continued coverage through the end of the month an administrative hearing decision is sent to you unless:
        1. An ALJ or our presiding officer serves an order ending continued coverage; or
        2. You:
          1. Tell us in writing that you do not want continued health care coverage; or
          2. Withdraw your request for an administrative hearing in writing or during the hearing.
  2. If an individual is not eligible for continued coverage:
    1. Document in ACES why they are not eligible; and
    2. Send a notice to the individual with the following text:

      “You have requested an administrative hearing regarding your health care coverage. Your request has been sent to the Office of Administrative Hearings.

      You requested continued coverage pending the outcome of your appeal. You are not eligible because _______. See WAC 182-504-0130.

      If you disagree with the decision to deny continued coverage, you may contact the Office of Administrative Hearings at 360-407-2700 and request a prehearing conference. The prehearing conference will be with an Administrative Law Judge who will determine only if you are or are not eligible for continued coverage.”

  3. If the individual is on continued coverage for any long-term care, COPES or other services through ALTSA, notify the case manager of the reopening of coverage pending the appeal.

Example: Mohamed is on WAH for adults. He is terminated 6/30 for being over income. He submits a request for a hearing on 6/29. He is eligible for continued coverage.

Example: Gloria receives WAH for her children. Coverage ends 1/31. She submits a request for a hearing on 2/15. Deny continued coverage as the request was not timely.

Example: Giuseppe receives WAH for adults. Coverage ends Sunday, 12/31. He submits a request for a hearing on 1/2. He is eligible for continued coverage as the last day of the month falls on a weekend, the next day is a holiday, and the hearing request was received on the next business day.

Example: Jacques applies for WAH and is denied for not meeting the immigration criteria. He submits a timely appeal and wants continued coverage. He is not eligible because he was not a recipient of WAH at the time of the denial.

Example: Walter was on an active WAH MN spenddown for 9/14 to 11/30. He submits an appeal on 11/15 about having to meet a new spenddown as of 12/1. He asks for continued coverage. He is not eligible as continued coverage for MN programs does not extend past the certification period end date.

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Excluded income

Revised date

WAC 182-513-1345 Determining disregarded income for institutional or hospice services under the medically needy (MN) program.

WAC 182-513-1345 Determining disregarded income for institutional or hospice services under the medically needy (MN) program.

Effective February 20, 2017

This section describes income the agency or its designee disregards when determining a person's eligibility for institutional or hospice services under the medically needy (MN) program. Disregarded income is available when determining a person's participation in the cost of care.

  1. The agency or its designee disregards the following income amounts in the following order:
    1. Income that is not reasonably anticipated, or is received infrequently or irregularly, when such income does not exceed:
      1. Twenty dollars per month if unearned; or
      2. Ten dollars per month if earned.
    2. The first $20 per month of earned or unearned income, unless the sole source of income paid to a person is:
      1. Based on need; and
      2. Totally or partially funded by the federal government or a nongovernmental agency.
  2. For a person who is related to the supplemental security income (SSI) program under WAC 182-512-0050(1), the first $65 per month of earned income not excluded under WAC 182-513-1340, plus one-half of the remainder.
  3. Department of Veterans Affairs benefits designated for:
    1. The veteran's dependent when determining LTC eligibility for the veteran. The VA dependent allowance is considered countable income to the dependent unless it is paid due to unusual medical expenses (UME);
    2. Unusual medical expenses, aid and attendance allowance, special monthly compensation (SMC) and housebound allowance, with the exception under subsection (4) of this section.
  4. Benefits under subsection (3)(b) of this section for a person who receives long-term care services are excluded when determining eligibility, but are considered available as a third-party resource (TPR) defined under WAC 182-513-1100 when determining the amount the person contributes in the cost of care.

This is a reprint of the official rule as published by the Office of the Code Reviser. If there are previous versions of this rule, they can be found using the Legislative Search page.

Clarifying information

Income that is counted

Income that remains after exclusions and disregards provided by specific program rules must be counted when determining eligibility and participation in the cost of care for long-term care (LTC) services. This is "countable" income.

Income described in WAC 182-513-1340 is excluded when determining both initial eligibility and post eligibility (participation) in the cost of care. These exclusions apply to both the categorically needy (CN) and medically needy (MN) programs. Specific federal statutes provide that each type of income listed be excluded when determining a client's countable income.

Income described in WAC 182-513-1345 is disregarded when determining eligibility for MN programs. Disregarded income must be counted when determining eligibility for CN programs and when determining a client's participation in the cost of care.

Refer to WAC 182-515-1510 for income post eligibility deductions provided under DDCS HCB Waivers.

Refer to WAC 182-515-1505 for income deductions post eligibility deductions provided under HCS HCB Waivers.

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Income ownership and availability

Revised date
Purpose statement

This section includes rules and procedures for determining whether an individual owns income, and if the income is available to the individual.

WAC 182-512-0650 SSI-related medical -- Available income.

WAC 182-512-0650 SSI-related medical -- Available income.

Effective June 3, 2025

  1. Income is considered available to a person at the earliest of when it is:
    1. Received; or
    2. Credited to a person's account; or
    3. Set aside for the person's use; or
    4. Used or can be used to meet the person's needs for shelter.
  2. Anticipated nonrecurring lump sum payments are treated as income in the month received, with the exception of those listed in WAC 182-512-0700(4), and any remainder is considered a resource in the following month.
  3. Reoccurring income is considered available in the month of normal receipt, even if the financial institution posts it before or after the month of normal receipt.
  4. In-kind income received from anyone other than a legally responsible relative is considered available income only if it is earned income.

This is a reprint of the official rule as published by the Office of the Code Reviser. If there are previous versions of this rule, they can be found using the Legislative Search page.

Clarifying information

  • When recurring income is received in advance or electronically deposited in the individual's account, the income is considered available for the month it would normally be received.
    Example: A Social Security check normally received in February is electronically deposited on January 31st because February 1st is a Saturday. The income is still counted for February.
  • Unanticipated nonrecurring lump sums cannot be counted as income in the month received because income must be budgeted prospectively. However, any amount remaining after the month of receipt is considered a resource.
  • Income that has been anticipated in a different amount than was actually received is not an overpayment if the anticipated amount was reasonable. If the anticipated amount was based on false information or information known at the time to be incomplete, or if the department made an error in calculation, there may be an overpayment.

Worker responsibilities

Eligibility 

Effective June, 2025 the requirement to apply for other income is no longer a component of eligibility

When the date income is available changes

  • Budget the income for the date you expect the individual to receive the income.
  • Set an alert in ACES for the date we expect the individual to receive the income to check if the income is available.

Community income

  • When a husband and wife live together, count the following as community income:
    • Income in the name of the husband, wife, or both spouses;
    • Income that the husband, wife, or both spouses have access to;
    • Income the husband, wife, or both spouses received; and
    • Earnings of the husband, wife, or both spouses.

Separate income

  • Count income as separate income when the income:
    • Was received by either spouse before marriage;
    • Was received as a result of a gift or inheritance;
    • Was received from separate property; or
    • Are the earnings of the husband, wife, or both spouses when the spouses live separate and apart.
  • Separate income becomes community income when someone puts the income into an account with community income.

Jointly owned bank accounts

  • When an individual has a joint bank account or is holding funds for someone else, determine if the individual and the other person have a written or verbal agreement about the amount of the funds available to the individual.
  • If the individual and the other person have an agreement, decide if the individual uses more than this amount to meet their current needs. Count the excess as available unearned income and budget it for the assistance unit.
  • If the individual and the other person do not have an agreement, decide if the funds are available to meet the individual’s needs:
    • Get a detailed record of the dates and amounts of money deposited into the account or given to the individual to hold for the other person.
    • Get a detailed record of the types and amounts of payments for the other party.
    • Consider any amount over the itemized payments for the other party as income available to the individual. Budget it as unearned income for the assistance unit.
  • Review the individual’s circumstances at each eligibility review, reapplication, or when they report a change in the joint bank account or the source of funds.

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Hospice eligibility (with institutional Medicaid rules)

Revised date

Eligibility for the L32 Hospice program utilizing institutional rules

The L32 hospice program should be used for a client who receives hospice services and who resides in a medical institution (nursing facility, hospice care center). ACES will trickle to an L95 or L99 medically needy (MN) program if the gross income is over the medicaid special income level (SIL) when the client is in a medical institution.

For some clients who do not reside in medical institutions, it could be to their benefit to follow institutional rules when determining eligibility for hospice services. Institutional rules allow the spend-down of excess resources towards the cost of care, a higher resource standard for married couples, a higher income allocation amount for a spouse and a higher income standard for a single person. Clients need to meet aged, blind, or disabled criteria to be eligible for the L32 hospice program. Examples of cases that should be considered for L32 coverage are listed below:

L32 is a categorically needy (CN) program and has advantages over a MN program.

  • SSI related medically needy. A client should always be considered for a L32 program before authorizing benefits or services under MN for the following reasons:
    • Clients will not have to meet a spend-down amount prior to becoming eligible. They may have to pay toward the cost of care each month; participation is paid directly to the hospice provider).
    • Once the client is found eligible, medicaid is backdated to the first of the month and CN scope of care.
    • The CN income limit is the SIL which is higher than the CN income limit for noninstitutional medical.
    • For a single client at home, the personal needs allowance standard is higher (100% FPL), as opposed to the Medically Needy Income Limit (MNIL) used for noninstitutional medical.
    • A community spouse’s income is not counted when determining hospice participation. The personal needs allowance (PNA) is the MNIL when there is a community spouse.
    • A dependent’s income is not counted when determining hospice participation.
    • Higher income allocation to a community spouse and dependents when living with a community spouse.
  • A single Apple Health for Workers with Disability (HWD) client with income below 100% of the FPL. They would not have to pay a premium for medical coverage and would have no participation.
  • A minor child with a disability who is not eligible for a children’s health care program due to the income of their parents.

For clients receiving waiver services through Aging and Long-term Supports Administration (ALTSA), see additional instructions under Worker Responsibilities - ALTSA HCB Waiver Programs.

HCB Waiver rules for Home and Community Services (HCS) clients are described in WAC 182-515-1505.

HCB Waiver rules for Development Disabilities Administration (DDA) clients are described in WAC 182-515-1510.

A client can be on an HCB waiver program (L21, L22) with HCS or DDA and receive hospice services, if functionally and financially eligible. Both waiver and hospice services are coded on the Institutional Care screen under Services. The Waiver program is the priority program over Hospice. All participation is applied to the waiver program.

For a hospice client in a medical institution with income over the SIL, see WAC 182-513-1395 Determining eligibility for institutional services for people living in a medical institution under the SSI-related medically needy program. 

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Social Security number

Revised date
Purpose statement

To explain the Social Security number (SSN) requirements and instructions for obtaining SSNs for applicants and recipients for Apple Health.

WAC 182-503-0515 Washington apple health -- Social Security number requirements.

WAC 182-503-0515 Washington apple health -- Social Security number requirements.

Effective January 26, 2026

  1. To be eligible for Washington apple health (medicaid), or tailored supports for older adults (TSOA) described in WAC 182-513-1610, you (the applicant or recipient) must provide your valid Social Security number (SSN) or proof of application for an SSN to the medicaid agency or the agency's designee, except as provided in subsections (2) and (6) of this section.
  2. An SSN is not required if you are:
    1. Not eligible to receive an SSN or may only be issued or may only be issued an SSN for a valid nonwork reason described in 20 C.F.R. 422.104;
    2. A household member who is not applying for apple health coverage, unless verification of that household member's resources is required to determine the eligibility of the client;
    3. Refusing to obtain an SSN for well-established religious objections as defined in 42 C.F.R. 435.910 (h) (3); or
    4. Not able to obtain or provide an SSN because you are a victim of domestic violence.
  3. If you are receiving coverage because you meet an exception under either subsection (2) (c) or (d) of this section, we (the agency) will confirm with you at your apple health renewal, consistent with WAC 182-503-0050, that you still meet the exception.
  4. If we ask for confirmation that you continue to meet an exception in subsection (2) of this section and you do not respond in accordance with subsection (3) of this section, or if you no longer meet an exception and do not provide your SSN, we will terminate your apple health coverage according to WAC 182-518-0025.
  5. If you are not able to provide your SSN, either because you do not know it or it has not been issued, you must provide:
    1. Proof from the Social Security Administration (SSA) that you turned in an application for an SSN; and
    2. The SSN when you receive it.
      1. Your apple health coverage will not be delayed, denied, or terminated while waiting for SSA to send you your SSN. If you need help applying for an SSN, assistance will be provided to you.
      2. We will ask you every ninety days if your SSN has been issued.
  6. An SSN is not required for the following apple health programs:
    1. Refugee medical assistance program described in WAC 182-507-0120, and 182-507-0125;
    2. Alien medical programs described in WAC 182-507-0115, 182-507-0120, and 182-507-0125;
    3. Newborn medical program described in WAC 182-505-0210 (2)(a);
    4. Foster care program for a child age eighteen and younger as described in WAC 182-505-0211(1); or
    5. Medical programs for children and pregnant women who do not meet citizenship or immigration status described in WAC 182-503-0535 (2)(e)(ii) and (iii);
    6. Family planning only program described in WAC 182-532-510 if you do not meet citizenship or immigration status for Washington apple health or you have made an informed choice to apply for family planning services only; or
    7. Washington apple health expansion program described in chapter 182-525 WAC.
  7. If you are required to provide an SSN under this section, and you do not meet an exception under subsection (2) of this section, failure to provide an SSN may result in:
    1. Denial of your application or termination of your coverage because we cannot determine your household's eligibility; or
    2. Inability to apply the community spouse resource allocation (CSRA) or monthly maintenance needs allowance (MMNA) for a client of long-term services and supports (LTSS).

This is a reprint of the official rule as published by the Office of the Code Reviser. If there are previous versions of this rule, they can be found using the Legislative Search page.

Clarifying information

  • A valid Social Security number (SSN) or proof that an individual has submitted an application for a SSN is required for all Apple Health programs except for the programs listed in subsection 6 of WAC 182-503-0515.
  • If an individual is otherwise eligible for Apple Health, coverage is approved and time allowed to provide their SSN, proof an SSN was applied for, or proof they meet a good cause exception.
  • Household members who are not applying for coverage are not required to provide their SSN. However, for long-term services and supports, a community spouse needs to provide an SSN for DSHS to use the community spouse resource allocation (CSRA) or monthly maintenance needs allowance (MMNA).
  • An individual who refuses to apply for or provide an SSN due to religious beliefs must provide verification from a church elder or other officiant showing the individual is a member and that providing or applying for an SSN is against the church doctrine. Personal, cultural, or political beliefs do not qualify as a religious objection to providing or applying for an SSN.
  • If a current and valid SSN is not available and the individual needs to pay an agency for a copy of his or her birth certificate, the agency must help the individual obtain the birth certificate and pay for any applicable fees. The individual receives Apple Health during this time if otherwise eligible.
  • ACES and Healthplanfinder automatically submit every SSN to the SSA for validation.
  • Individuals who are required to provide an SSN, but refuse to do so without good cause are not eligible for Apple Health.
  • Some clients come from cultures where they only have one name. Their Social Security card may show only one name or may have “NFN” or “NLN” to signify no first/last name. Often the only way to get ACES and Healthplanfinder to verify the SSN is to update the first or last name to NFN or NLN.

Worker responsibilities

  1. Document all actions taken to comply with SSN requirements for Apple Health programs.
  2. For applications in ACES, see the SSN chapter in the ACES manual.
    1. Verification
      1. If SOLQ shows that the SSN does not belong to the individual or otherwise does not validate, send a request for verification of the SSN.
      2. If the individual sends verification, update the SSN and try to revalidate through SOLQ. If SOLQ does not validate the SSN, deny or close coverage.
      3. If the individual does not send verification or otherwise refuses to cooperate, close coverage.
    2. If the applicant does not provide an SSN that is required, but is otherwise eligible for Apple Health:
      1. Approve the application and send ACES Letter 023-08 (SSN Referral) to refer the applicant to Social Security Administration District Office (SSADO) for:
        1. Application for a SSN;
        2. Application for a replacement card; or
        3. Determination of a previously issued number.
      2. If the individual sends verification, update the SSN and try to validate through SOLQ. If SOLQ does not validate the SSN, check that the name in ACES matches the name on the Social Security card.
        1. If the name matches and still does not validate, request an explanation from the client. Close coverage if the client does not respond.
      3. If the individual does not send verification or otherwise refuses to cooperate, close coverage.
  3. For applications in Healthplanfinder (note Healthplanfinder automatically tries to validate every SSN):
    1. Verification
      1. If Healthplanfinder has not validated the SSN:
        1. Manually access SOLQ;
        2. Recheck and reverify the SSN; and
        3. Do a name/DOB search to see if the client already exists in ACES.
      2. If SOLQ shows that the SSN does not belong to the individual or otherwise does not validate:
        1. Update  the application with "SSN good cause" and approve coverage.
        2. If an Additional Verification letter did not already go out for verification of SSN from Healthplanfinder, send one.
        3. Set a follow-up tickle.
      3. If the individual sends verification, revalidate the SSN through SOLQ.
        1. If SOLQ does not validate the SSN, close coverage.
        2. If the individual does not send verification or otherwise refuses to cooperate, close coverage.
  4. If an individual requests assistance in obtaining an SSN: 
    1. Confirm they are required to provide an SSN based on WAC 182-503-0515(2)
    2. Provide resources to individuals required to provide an SSN:
      1. SSA website
      2. SSA office locator
      3. Individuals in urgent situations can receive assistance from Regional Public Affairs Office:
        1. Phone: 303-844-1888
        2. Email: den.sea.public@affairs.ssa.gov  
  5. Good cause.
    1. An individual can be granted good cause for not providing or applying for an SSN for certain reasons and periods of time. These are the reasons for good cause:
      1. Survivors of domestic violence who fear providing SSNs for themselves and/or their children will put them in danger. Good cause is granted for the certification period and rechecked yearly to see if the survivors feel safe enough to provide an SSN.
      2. Individuals claiming well-established religious objections. The individual must verify they are a member of a recognized religious sect or division of the sect and adheres to the tenets or teachings of the sect or division of the sect and for that reason is conscientiously opposed to applying for or using a national identification number. Good cause is granted for the certification period and rechecked yearly to see if the individual still claims the religious objection.
      3. Exception to rule on a case by case basis.
      4. SSN application pending with SSA. The individual receives coverage when the SSN app is pending with SSA. The agency checks with the individual every 90 days to obtain the issued SSN or check the status of the application. The individual must make substantial and reasonable efforts to supply SSA with the necessary information. The agency will assist the individual with applying for the SSN if the individual requests assistance.
      5. Good cause doesn't include delays due to illness, lack of transportation, temporary absence, or failure to respond to the SSN request.
      6. Every action of the good cause process must be documented in the ACES narrative.
  6. Adoption Cases:
    1. Domestic adoption
      1. When a child is being adopted or given adoption support through Children’s Administration, the child’s SSN is not always entered into ACES for confidentiality reasons. It is verified as valid by the Foster Care unit through FamLink and SOLQ. Actions are documented in the case narrative and in Remarks behind DEM1 screen and the child’s SSA/SSN Referral field is coded with “E” (Exception to Policy).
      2. Do not request an SSN until adoption is finalized.
    2. International adoption
      1. Effective February 27, 2001 adopted children born outside of the U.S. are granted automatic citizenship upon their arrival. Refer to the above procedures to obtain and verify SSN.

ACES procedures

For ACES processing details, visit the ACES Information Center in ACES online.

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Electing hospice services - DSHS agency and client

Revised date

Notification to the DSHS agency of hospice election

When a client elects hospice services, the hospice agency provides notification to the Health Care Authority (HCA) within five days of the election date using the HCA 13-746 hospice notification form. This form includes the client’s name, the effective date the client elected hospice services, the type of hospice (Medicare or Medicaid), the name of the hospice provider and the name of the facility if the client lives in a facility, including the admission date.

The hospice agency checks for eligibility using the ProviderOne system. If the client is not active on Medicaid, the hospice provider will assist the client in submitting an application (HCA 18-001 or HCA 18-005) with the hospice notification form and release of information (DSHS 14-532). The Home and Community Services (HCS) or Developmental Disabilities Community Services (DDCS) financial worker can release the eligibility determination, the award letter(s), participation, and/or other information that the hospice agency needs to bill correctly.

When a client’s hospice status changes, the hospice agency faxes a hospice notification form with the updated information HCA to be scanned into the client’s electronic record and indexed to the appropriate office. Examples include: the client revokes hospice services, the client discharges from a hospice facility or the clients dies. If a client transfers to a different hospice agency, both the old and the new providers are responsible to provide notification to HCA. Once clients do elect hospice, covered drugs and items are limited under the Hospice program. Certain items are covered in the hospice daily rate. (WAC 182-551-1210).

Revocation of services. (WAC 182-551-1360) The hospice provider is responsible to notify HCA of the revocation by completing and faxing a copy of the HCA 13-746 hospice notification form. The hospice provider is responsible to give the client a copy of the revocation statement and inform the client that the revocation statement must be presented with the client’s current medical identification card when obtaining Medicaid covered services, supplies or both. Client’s need to use this procedure until the department can remove hospice coding out of the ProviderOne claims payment system.

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Guardianships - deductions to participation, room and board

Revised date
Purpose statement

Describe and clarify rules regarding guardianship-related deductions to a long-term services and support client’s participation or room & board (R&B).

WAC 182-513-1530 Maximum guardianship fee and related cost deductions allowed from a client's participation or room and board on or after June 1, 2018.

WAC 182-513-1530 Maximum guardianship fee and related cost de­ductions allowed from a client's participation or room and board on or after June 1, 2018.

Revised March 1, 2025

  1. General information.
    1. This section sets the maximum guardianship or conservatorship fee and related cost deductions when:
      1. A court order was entered on or after June 1, 2018; or
      2. The client under guardianship or conservatorship began receiving medicaid-fun­ded long-term services and supports on or after June 1, 2018.
    2. This section only applies to a client who is:
      1. Eligible for and receives institutional services under this chap­ter or home and community-based waiver services under chapter 182-515 WAC, and who is required to pay participation under WAC 182-513-1380, 182-515-1509, or 182-515-1514; or
      2. Eligible for long-term services and supports under this chapter or chapter 182-515 WAC, and who is required to pay only room and board.
    3. All requirements of this section remain in full force whether or not the agency appears at a guardianship or conservatorship proceeding.
    4. In this section, the agency does not delegate any authority in determining eligibility or post-eligibility for medicaid clients.
      1. Under the authority granted by chapter 11.130 RCW, the agency does not deduct more than the amounts allowed by this section from partici­pation or room and board.
      2. The eligibility rules under Title 182 WAC remain in full force and effect.
    5. The agency does not reduce a client's participation or room and board under this section for guardianship or conservatorship fees or related costs accumulated during any month that a client was not required to pay:
      1. Participation under WAC 182-513-1380, 182-515-1509, or 182-515-1514; or
      2. Room and board under this chapter or chapter 182-515 WAC.
    6. If the client has another fiduciary, payee, or other princi­pal-agency relationship and the agent is allowed compensation, any monthly guardianship or conservatorship fee approved under this section is reduced by the agent's compensation.
  2. Maximum guardianship fee and related cost deductions.
    1. The maximum guardianship or conservatorship fee and related cost deductions un­der this section include all guardianship or conservatorship services provided to the client, regardless of the number of guardians or conservators appointed to a client during a period of time, or whether the client has multiple guardians appointed at the same time.
    2. Maximum guardianship or conservatorship fees and related cost deductions are as follows:
      1. The total deduction for costs directly related to establish­ing a guardianship or conservatorship for a client cannot exceed $1,850;
      2. The total deduction for all guardianship and conservatorship-related costs cannot exceed $1,200 during any three-year period; and
      3. The amount of the monthly deduction for all guardianship and conservatorship fees cannot exceed $235 per month.
  3. For people under subsection (1)(b)(i) of this section – Par­ticipation deductions.
    1. After receiving the court order, the agency or its designee adjusts the client's current participation to reflect the deductions under WAC 182-513-1380, 182-515-1509, or 182-515-1514.
    2. The amounts of the participation deductions are the amounts under subsection (2) of this section, or the court order, whichever are less.
    3. For clients who pay room and board in addition to participa­tion, if the client's amount of participation is insufficient to allow for the amounts under subsection (2) of this section, then, regardless of any provision of this chapter or chapter 182-515 WAC, the client's room and board will be adjusted to allow the amounts under subsection (2) of this section.
  4. For people under subsection (1)(b)(ii) of this section - Room and board deductions.
    1. The agency adjusts the client's room and board after receiv­ing the court order, regardless of any provision of this chapter or chapter 182-515 WAC.
    2. The amounts of the room and board deductions are the amounts under subsection (2) of this section, or the court order, whichever are less.

This is a reprint of the official rule as published by the Office of the Code Reviser. If there are previous versions of this rule, they can be found using the Legislative Search page.

Clarifying Information

On or after June 1, 2018

For court orders signed, or clients who begin receiving long-term services and supports (LTSS), on or after June 1, 2018, WAC 182-513-1530 applies. A client is allowed a deduction to their participation, R&B, or both, when that client is required to pay towards their cost of LTSS.

  • Participation deductions for guardianship-related fees and costs are allowed for clients required to pay participation under WAC 182-513-1380, WAC 182-515-1509, or WAC 182-515-1514;
  • R&B deductions are allowed for clients whose only liability for LTSS is R&B under chapter 182-513 WAC (for example, CFC-only, MPC, MCS, or Group 1 home and community-based service (HCBS) waiver)
  • For those clients with participation and R&B, if there is insufficient participation to deduct guardianship-related fees and costs, participation can be reduced to $0, and any remaining amounts can be deducted from R&B.
  • WAC 182-513-1530 (2)(b) maximum guardianship fees, the initial cost of establishing a guardianship can’t exceed $1,850. Subsequent attorney costs and fees after initial establishment is $1,200 in any three-year period. The allowance is either (2)(b)(i) or (2)(b)(ii), but not both. 

Note: R&B deductions for guardianship fees and costs are allowed per rule effective June 1, 2018. Although an exception-to-rule (ETR) is no longer required to allow the deduction, Public Benefit Specialist (PBS) must code as a “Room and Board Exception” in ACES to allow the R&B deduction. The maximum deductions allowed for fees and costs are either the amounts in the rule, or the court order, whichever is less. Any exceptions to these amounts are subject to the eligibility ETR WAC 182-503-0090.

Before June 1, 2018

WAC 388-79A-001 Definitions.

WAC 388-79A-001 Definitions.

Revised June 1, 2018

The following definitions apply to this chapter:

  1. "Client" means a person who is eligible for and is receiving Medicaid-funded long-term care.
  2. "Guardianship fees" or "fees" means necessary fees charged by a guardian for services rendered on behalf of a client.
  3. "Participate" or "participation" means the amount a client must pay each month toward the cost of long-term care services received each month. It is the amount remaining after the post-eligibility process under:
    1. WAC 182-513-1380 for a client residing in a medical institution, as defined under WAC 182-500-0050;
    2. WAC 182-515-1509 for a client receiving home and community services (HCS) waivered services in an alternate living facility (ALF), as defined under WAC 182-513-1100, or in an at-home setting; or
    3. WAC 182-515-1514 for a client receiving Developmental Disabilities Community Services (DDCS) waivered services in an ALF, as defined under WAC 182-513-1100, or in an at-home setting.
  4. "Related costs" or "costs" means necessary costs paid by the guardian, including attorney fees.

This is a reprint of the official rule as published by the Office of the Code Reviser. If there are previous versions of this rule, they can be found using the Legislative Search page.

WAC 388-79A-005 Maximum Amount of Guardianship Fees and Related Costs for a Long-term Care Medicaid Eligible Client.

WAC 388-79A-005 Maximum amount of guardianship fees and related costs for a long-term care medicaid eligible client.

Revised March 8, 2019

  1. As mandated by RCW 43.20B.460 and in accordance with RCW 11.92.180, the maximum amount of guardianship fees and related costs must not exceed the limits of this section when the person under guardianship is:
    1. A medicaid eligible client, residing in:
      1. A medical institution, as defined under WAC 182-500-0050;
      2. An alternate living facility (ALF), as defined under WAC 182-513-1100; or
      3. An at-home setting; and
    2. Required under chapter 182-513 WAC or chapter 182-515 WAC to participate towards the cost of long-term care.
  2. The maximum amount of guardianship fees and related costs must not exceed the limits of WAC 388-79A-010​ when:
    1. The most recent court order establishing or continuing a guardianship was entered before June 1, 2018; and
    2. The client under guardianship was receiving medicaid-funded long-term care before June 1, 2018.
  3. For all other clients not described under subsection (2) of this section, the maximum amount of guardianship fees and related costs must not exceed the limits under WAC 182-513-1530.

This is a reprint of the official rule as published by the Office of the Code Reviser. If there are previous versions of this rule, they can be found using the Legislative Search page.

WAC 388-79A-010 Maximum guardianship fees and related costs before June 1, 2018.

WAC 388-79A-010 Maximum guardianship fees and related costs before June 1, 2018

Revised June 1, 2018

  1. This section sets the maximum guardianship fees and related costs when:
    1. The court order was entered before June 1, 2018; and
    2. The client under guardianship was receiving medicaid-funded long-term care before June 1, 2018.
  2. For court orders entered before June 1, 2018, where the order establishes or continues a legal guardianship for a client:
    1. Guardianship fees must not exceed $175 per month;
    2. Costs directly related to establishing a guardianship for a client must not exceed $700; and
    3. Costs to maintain the guardianship must not exceed $600 during any three-year period.

This is a reprint of the official rule as published by the Office of the Code Reviser. If there are previous versions of this rule, they can be found using the Legislative Search page.

WAC 388-79A-015 Procedure for allowing guardianship fees and related costs from client participation before June 1, 2018.

WAC 388-79A-015 Procedure for allowing guardianship fees and related costs from client participation before June 1, 2018.

Revised June 1, 2018

  1. This section describes the procedure for allowing guardianship fees and related costs from client participation when:
    1. A court order was entered before June 1, 2018; and
    2. The client under guardianship was receiving medicaid-funded long-term care before June 1, 2018.
  2. The medicaid agency or the agency's designee, after receiving the court order, adjusts the client's current participation to reflect the amounts, as allowed under WAC 182-513-1380, 183-515-1509, or 183-515-1514.
  3. A client's participation cannot be prospectively or retrospectively reduced to pay guardianship fees and related costs incurred:
    1. Before the client's long-term care medicaid eligibility effective date;
    2. During any time when the client was not eligible for or did not receive long-term care services; or
    3. After the client has died.
  4. The fees and costs allowed by the court at the final accounting must not exceed the amounts advanced and paid to the guardian from the client's participation if:
    1. The court, at a prior accounting, allowed the guardian to receive guardianship fees and related costs from the client's participation in advance of services rendered by the guardian; and
    2. The client dies before the next accounting.

This is a reprint of the official rule as published by the Office of the Code Reviser. If there are previous versions of this rule, they can be found using the Legislative Search page.

For those clients who began receiving LTSS prior to June 1, 2018, and also has a court order signed before June 1, 2018, chapter 388-79A WAC applies.

Effective June 1, 2018, chapter 388-79A was amended to end the previous requirement of notification (by the guardian) to DSHS on proposed guardianship orders, and also end the procedure to exceed the maximum deductions allowed per rule. Any clients subject to chapter 388-79A will have their deductions allowed per the signed order.

Note: R&B deductions are NOT allowed per rule under this chapter. As long as a court order is subject to chapter 388-79A WAC, an ETR must be approved to reduce R&B.

Worker Responsibilities

Upon receipt of a court order: if it was signed on or after June 1, 2018, or if the client began LTSS after June 1, 2018, allow the deductions per WAC 182-513-1530 or the court order, whichever is less.

Most (if not all) clients subject to chapter 388-79A WAC have current allowed deductions. Continue to allow these deductions until a new court order is received. Ensure an ETR is approved prior to allowing or continuing to allow a deduction to R&B.

Forward any ETR requests from the guardian to your regional guardianship designee.

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Medicare coinsurance days

Revised date
Purpose statement

This clarification is based on the Dear Nursing Home Administrator letter NH #2010-001 sent 3/26/2010

Reimbursement rates for Medicaid clients enrolled in Medicare

For Medicaid clients enrolled in fee for service Medicare (not Medicare Advantage plans), Medicare will pay in full for up to the first twenty days of nursing facility care at the full Medicare rate. For the first day and up to eighty days thereafter (i.e. the hundred and first day), the amount paid by Medicare will be reduced by the client's coinsurance responsibility. The department will pay up to the Medicaid rate for the coinsurance days. This is described in WAC 182-502-0110 (3) and 1902 n of the Social Security Act

Reimbursement rates for Qualified Medicare Beneficiaries (QMB) only clients

QMB-only clients are not eligible for Medicaid under the categorically needy (CN) or medically needy (MN) programs, but are eligible for payment of Medicare cost sharing expenses.

(NOTE: A QMB only client may apply for a CN or MN program if Medicaid is needed beyond the Medicare days in the nursing facility).

The department will pay for Medicare coinsurance charges for QMB-only residents, up to the Medicaid nursing facility reimbursement rate. It will not be necessary for a QMB-only resident to apply for Medicaid services for payment of coinsurance expense during Medicare coinsurance days. QMB-only clients are not required to pay participation. They will not be issued a Medicaid award letter. An award letter is not required in order to bill the Department for these expenses. Providers should refer to the nursing home billing instructions at the following link for instructions on how to bill for QMB-only claims:

Health Care Authority Billing Instructions (provider guides)

Nursing Facilities Billing Instructions (provider guides)

How to bill Medicare Crossovers in ProviderOne

Reimbursement rates for Medicaid clients enrolled in Medicare Part C (Advantage) plans

For Medicaid clients enrolled in Medicare Part C plans, payment for Medicare days including coinsurance days may vary depending on the Medicare C plan. The department will pay up to the Medicaid rate for coinsurance days.

Medicaid client participation during Medicare days including coinsurance days

Facilities may not collect participation from Medicaid clients during Medicare days, including Medicare coinsurance days. Client participation which is indicated on the DSHS Medicaid award letter is only applicable for Medicaid days.

Client participation is not an eligibility factor for Medicare coverage. This includes cases where the Medicaid rate is higher than the Medicare coinsurance rate and DSHS is billed for the coinsurance up to the Medicaid rate. Clients or their representatives are responsible to report if their resources exceed Medicaid standards when clients are in Medicare status as they are not participating their monthly income toward the cost of care during Medicare days.

Please note: The department cannot use Medicaid funds to pay the recipient's coinsurance responsibility beyond the amount Medicaid would pay for the service and cannot allow nursing facilities to write off the unpaid amounts as bad debts on their Medicaid cost reports.

Nursing Home Providers may contact the Nursing Home Billing Unit at the Health Care Authority with questions regarding the billing during Medicare days.

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Income Best Estimate guide

Revised date

Proof of income

Obtain proof of income (e.g., pay stub, employer statement, tax return) from the individual to answer the following questions.

Subject Questions
Rate of pay
  • Does the individual receive a salary or an hourly wage?
    • If hourly, what is the hourly wage and how many hours does the individual work each pay period?
  • Is the individual paid by the piece?
    • If paid for piecework, how much is the individual paid for each piece and how many pieces do they normally complete each pay period?
  • Does the individual receive tips or commissions?
Pay dates
  • What are the individual's pay periods?
  • What are the individual's pay dates?
  • Is the individual paid on the same day each week?
  • Is the individual paid on specific days of each month?
Past income
  • If unable to anticipate expected hours or pay rate, look at past income:
    • Do the last 3 months represent what the individual should get?
    • Do the last 30 days represent what the individual should get?
  • Should special circumstances be considered when looking at past income?
    • If the individual has a new job, is there a partial first check?
    • Does one of the pay periods include a time the individual had leave without pay due to illness or other reasons?
    • Did one pay period include overtime because the individual worked extra hours for a sick coworker?
    • Is the income higher or lower than normal due to seasonal fluctuations?
Recent changes
  • Has the individual recently lost their job?
    • When will the individual get their last check?
    • Will the individual get any money from "cashing out" vacation, sick pay, or retirement benefits?
    • Will the individual get any severance pay, unemployment compensation, or retirement benefits?
  • Has there been a recent employment change:
    • From full-time to part-time?
    • In the number of hours worked?
    • In the individual's wage or salary?
    • From one job to another?
  • Has the individual received overtime pay or bonuses?
  • Have there been other changes that would impact eligibility or benefit level?
Changes expected during the certification period
  • Are the hours going to go up or down?
  • Is the income ending?
  • Has the individual’s job just started?
  • Will they receive more paychecks next month than they did this month?

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