Supportive housing

Supportive housing is one branch of the Foundational Community Supports (FCS) program. It provides a holistic and intensive case management approach aimed at assisting individuals in securing and maintaining safe, affordable housing. It also integrates critical support services related to behavioral health care, employment, public benefits, physical health care, and more.

Want to become a supportive housing provider? Learn how.

Overview

The primary goal of supportive housing services is to empower individuals seeking housing to achieve stable and independent living by recognizing the various life factors that contribute to housing instability and tailoring coordinated support to meet their unique needs and objectives. Additionally, our program strives to reduce homelessness in Washington State and lower the costs associated with accessing high-quality behavioral health care, ultimately leading to healthier lives for our participants.

Supportive housing services are grounded in evidence-based practices derived from the Substance Abuse and Mental Health Services Administration's (SAMHSA) principles of Permanent Supportive Housing (PSH) model. This model is founded on seven core principles that research has shown to yield the most effective long-term housing stability outcomes for those receiving housing support services:

  • Choice of housing
  • Separation of housing and services
  • Decent, safe, and affordable options
  • Housing integration
  • Rights of tenancy
  • Access to housing
  • Flexible, voluntary services

Other FCS opportunities

Supportive housing case management services provide essential resources for those seeking assistance in achieving housing stability. These services can be particularly effective when combined with additional programs such as mental and physical health care, substance use disorder services, public benefits, housing subsidies, voucher programs, and more.

The Foundational Community Supports (FCS) program offers additional opportunities for individuals enrolled in supportive housing that eligible participants may consider alongside these case management services including:

Transition Assistance Program (TAP)

Unemployment, job insecurity, homelessness, and unstable housing contribute to poor health. Homelessness is traumatic and cyclical, putting people at greater risk for developing physical and mental health conditions, including substance use disorders.

Enrollees of FCS supportive housing services often face financial obstacles to obtaining and maintaining safe, quality, affordable places to call home-especially when transitioning out of inpatient settings.

Program goals

  • Support supportive housing enrollees as they take steps to achieve their personalized housing goals.
  • Lower barriers to securing housing stability by covering fees including but not limited to IDs, application fees, move-in costs, and more.

Eligibility criteria

Individuals are eligible to access TAP funding, so long as they:

  • Are receiving FCS-eligible Medicaid
  • Are authorized for Supportive Housing services
  • Are seeking to transition into the housing of their choice
  • Identify as having a behavioral health treatment need

TAP resources

HRSN Housing Transition Navigation services

HCA is leveraging TAP to administer the Housing Transition Navigation services offered through the state's Section 1115 Medicaid demonstration waiver — Medicaid Transformation Project (MTP 2.0) — health-related social needs (HRSN) services. This housing service aims to remove barriers to affordable housing, including transition costs and housing deposits to assist with identifying, coordinating, securing, or funding one-time services and modifications necessary to help a person establish a basic household. Learn more on the HRSN housing services page.

Resources

  • FCS Rental Assistance FAQs: This document provides answers to frequently asked questions (FAQs) about the HRSN housing service being provided through FCS that provides six-months of rental assistance to eligible individuals.

Contact

Anessa Williams, FCS Housing Subsidies Administrator

Apple Health and Homes

Apple Health and Homes (AHAH) is a multiagency effort that pairs health care services with housing resources for some of the state’s most vulnerable residents. AHAH aligns housing resources (capital financing and rental/operations assistance) with supportive services through the FCS program.

HCA has contracted with Wellpoint to be the coordinating entity that confirms eligibility for participants in conjunction with local FCS providers across the state.

HCA’s role is:

  • Administration of eligibility determinations for services
  • Enrollment in AHAH's CSS benefit
  • Coordination of permanent supportive housing units for eligible individuals

Eligibility

FCS is a targeted Medicaid benefit designed to meet the needs of individuals with significant barriers to finding stable housing and employment.

Participants must be:

  • Medicaid-eligible
  • Meet certain age requirements
  • Meet specific medical risk factors including chronic homelessness, complex behavioral health and co-occurring substance use needs among others, as well as a disability or other long-term care needs.

FCS does not pay for rent, rental subsidies, wages, or wage enhancements, but those eligible for FCS Supportive Housing may qualify for rental assistance through HRSN housing services or the AHAH RAP.

AHAH eligibility uses a subset of existing eligibility criteria used by Supportive Housing benefit. Enrollment in Supportive Housing requires individuals to meet several risk factors and medical necessity requirements.

While AHAH uses the Supportive Housing program’s eligibility criteria as a blueprint, AHAH’s eligibility criteria are more restrictive, based on two risk factors: frequent turnover of in-home caregivers, and individuals who have a predictive risk score of 1.5 or higher.

Resources

Contact

Elizabeth Pitts, AHAH program manager

Apple Health and Homes rental assistance

The AHAH Rental Assistance Program provides project- or tenant-based rental subsidies. The legislature appropriated funds to provide rental assistance for persons enrolled in the AHAH program.

The Department of Commerce will pay rent each month on behalf of AHAH program participants deemed eligible for the program. Referrals will be received from Wellpoint, the program’s coordinating entity, signaling that the participant has located housing with the assistance of the local Supportive Housing service provider.

Prior to payment of rent, landlords will be contacted for confirmation and to gather information necessary to pay rents each month. The Department of Commerce is developing a data platform that will track real-time allocations of rent funds to each of the state’s ten behavioral health regions, the amounts spent in each region, and the amount of uncommitted funds in each region.

Resources

Foundational Community Supports

Foundational Community Supports (FCS) provides supportive housing and supported employment services to our most vulnerable Medicaid beneficiaries. These services are designed to promote self-sufficiency and recovery by helping participants find and maintain stable housing and employment.

About FCS

What is supportive housing and supported employment?

Who's eligible?

FCS is a targeted Apple Health (Medicaid) benefit designed to meet the needs of individuals with significant barriers to finding stable housing and employment.

Participants must be:

  • Apple Health (Medicaid)-eligible
  • Meet certain age requirements
  • Meet specific medical risk factors including:
    • Chronic homelessness
    • Complex behavioral health needs
    • Co-occurring substance use needs
    • A disability or other long-term care needs

Learn more about FCS eligibility with our quick reference guide.

How can someone be referred to FCS?

Providers can refer clients who need supportive housing and supported employment to Wellpoint, the third-party administrator of FCS.

What isn't covered?

FCS does not pay rent, rental subsidies, wages, or wage enhancements, but those eligible for FCS Supportive Housing may qualify for rental assistance through HRSN housing services or the Apple Health and Homes (AHAH) Rental Assistance Program. Please view our HRSN housing services page for more information.

Provider enrollment and resources

How does provider enrollment work?

To begin the process, please complete the FCS New Provider Inquiry Form and the FCS Provider Application. Then, submit both documents via email to the HCA FCS inbox.

Provider enrollment is based on a variety of factors, including regional service gaps and enrollee demand. Enrollment is not guaranteed for applying providers. To provide FCS services, organizations must hold an active contract with our third-party administrator (TPA), Wellpoint.

Provider resources

FCS training

Contact information for HCA's Supportive Housing Program Manager:

Contact information for HCA's Supported Employment Program Manager:

Foundations newsletters

Sign up to receive FCS emails and the Foundations monthly newsletter. See an archive of past editions below.

2026
2025
2024
Date Title
December 1 Foundations
November 7 Foundations
October 11 Foundations
September 10 Foundations
August 6 Foundations
July 5 Foundations
June 6 Foundations
May 6 Foundations
April 1 Foundations
March 5 Foundations
February 6 Foundations
January 9 Foundations
2023
Date Title
December 1 Foundations
November 1 Foundations
October 3 Foundations
September 5 Foundations
July 6 Foundations
June 1 Foundations
May 5 Foundations
April 11 Foundations
March 2 Foundations
February 6 Foundations
January 4 Foundations

FCS reports

Washington State Health Care Authority (HCA) and Department of Social and Health Services (DSHS) Research and Data Analysis (RDA) generate monthly reports to analyze access and engagement in the Foundational Community Supports program. These reports review historical enrollment information to verify data accuracy and completeness.

FCS supportive housing reports

2026

2025

2024

2023

2022

FCS supported employment reports

2026

2025

2024

2023

2022

Description
The agency is amending WAC 182-543-2000 to amend the medical equipment and supplies provider requirements.

Agency contacts

Rulemaking contact
Program contact
Rulemaking status history

Preproposal (CR101)

Proposal (CR102)

  • WSR 25-04-044
  • Hearing Date: 3/11/2025
  • Registration is required to attend the public hearing.
    View the rulemaking's CR102 for the registration link.
  • Comments due by 3/11/2025

Permanent Adoption (CR103P)

Description
Under Washington’s Medicaid Transformation Project 2.0 in accordance with Section 1115(a) of the Social Security Act, HCA is amending these sections to provide reentry services before the beneficiary’s expected date of release.

Agency contacts

Rulemaking contact
Rulemaking status history

Preproposal (CR101)

Proposal (CR102)

  • WSR 25-08-065
  • Hearing Date: 5/6/2025
  • Registration is required to attend the public hearing.
    View the rulemaking's CR102 for the registration link.
  • Comments due by 5/6/2025

Permanent Adoption (CR103P)

Health Care Management and Coordination System (HCMACS)

The Health and Human Services (HHS) Coalition is developing the Health Care Management and Coordination System (HCMACS) Enterprise Electronic Health Records (EHR) Solution to support state health care recipients across multiple state agencies and care settings.

What is HCMACS?

HCMACS is an Enterprise Electronic Health Records (EHR) Solution that will support Washington residents who receive state health care benefits and services from participating agencies. The HCMACS Enterprise EHR Solution includes shared governance, data, resources, and common workflows to maximize impact and efficiencies. Participating HHS Coalition agencies include:

  • Health Care Authority (HCA)
  • Department of Social and Health Services (DSHS)
  • Department of Corrections (DOC)
  • Washington Technology Services (WaTech)

DOC, DSHS, HCA, and WaTech were charged to develop an enterprise EHR plan, establish an enterprise program, and procure an enterprise solution. The plan was developed and approved by legislators, the Office of Financial Management (OFM), and Technology Services Board (TSB), and has been continuously advanced through budgets. This effort led to the planning and implementation of the HCMACS EHR Solution.

The solution aims to improve health care coordination between providers and provide high-quality, affordable care. It will transform the delivery of state health care services provided by:

  • HCA's behavioral health providers, tribal health providers, and rural health providers
  • DOC's correctional facilities
  • DSHS' Behavioral Health Administration and Developmental Disabilities Administration facilities

Benefits to state health care recipients

The system supports the state’s goal for seamless services for Washingtonians by leveraging enterprise and shared solutions to use data more effectively across agencies. The choice of technology and approaches will support the authorized exchange of data with existing private medical facilities for care coordination. An effective solution will promote population health, improve patient and clinician experience, and reduce overall costs in the health care system.

  • Better care coordination. A unified health care management and coordination system will allow health care providers to have real-time access to patient information, enabling them to make informed decisions and provide timely care.
  • Improved patient outcomes. Streamlined data-sharing between agencies will reduce redundancies and ensure patients receive consistent and comprehensive care, leading to better health outcomes.
  • Enhanced accessibility. The new system will make it easier for patients to access their health records, improve their ability to manage their own health, and communicate with health care providers.
  • Personalized care. HCMACS Enterprise EHR Solution will allow for more personalized and efficient care management, ensuring individuals receive the right care at the right time.
  • Better use of public dollars. HCMACS Enterprise EHR Solution will use shared technology, business processes, and data across multiple state agencies and health care facilities to increase the efficiency of state services.

Project timeline and status

Planning and implementation efforts for the system is under way. The HHS Coalition intends to complete the foundational work and secure a system integrator by February 2026. The goal is to begin onboarding system users in waves during the third quarter of 2027.

Monthly newsletters

Partners

The HCMACS Enterprise EHR Solution is a collaboration between multiple Washington State agencies. Each agency has their own work associated with the program and will configure the system to meet the needs of those who use their services.

Health Care Authority (HCA)

The HCMACS Enterprise EHR Solution will improve care coordination for Apple Health (Medicaid) clients by sharing information among those providing care and case management.

The interoperability and integration functions will allow data to be shared with Apple Health providers, patients, clients, and health data source systems, furthering the ability to coordinate care. The system will enable the reuse of data for enhanced reporting and data analytics and will provide essential information to understand, analyze, and improve care, particularly for the Apple Health population. HCA is the sponsoring agency for the HCMACS Enterprise EHR Solution.

Learn more about HCA's Connect Program.

Department of Social and Human Services (DSHS)

Through HCMACS, DSHS is implementing a statewide electronic health record system to enhance the quality of care for patients and residents in both the Behavioral Health Administration (BHA) and Developmental Disabilities Community Services (DDCS).

A centralized system will improve coordination of care, enhance medication management, and support standardized care protocols. It will also promote better communication among providers, including those in the community. In addition, the system will increase efficiency, reduce redundant technology, and provide modern clinical decision support, helping DSHS staff deliver and manage care more effectively.

Department of Corrections (DOC)

The DOC is committed to modernizing agency-provided health care and partnering with HHS coalition agencies to plan and implement an enterprise EHR solution to promote care coordination and case management for incarcerated individuals in Washington State prisons as well as assisting individuals through their reentry process.

An enterprise EHR solution will improve the overall patient experience while improving health care and care coordination efficiency, reducing paper use and storage, and transforming patient care through automation, real-time data, analytics, workflow, and information accessibility.

Washington Technology Services (WaTech)

WaTech provides strategic oversight and governance for the HCMACS Enterprise EHR Solution and ensures alignment with legislative goals and program objectives. The agency oversees program and project plans, deliverables, and gate certifications, with funding releases tied to certification milestones. With program funding managed through WaTech’s budget, the agency ensures fiscal responsibility and compliance with legislative directives throughout the program’s lifecycle.

System integrator request for proposal released

The HCMACS Program and agency partners released a request for proposal (RFP) June 13, 2025 for a system integrator to support implementation, maintenance, and operations of the HCMACS Enterprise EHR Solution. See the bids and contracts page for more information.

The full solicitation can be found on Washington’s Electronic Business Solution (WEBS). Vendors must be registered in WEBS to receive updates and amendments to the solicitation.

Mobile Crisis Response Endorsement Program

The goal of the Mobile Crisis Response Endorsement Program is to enhance the statewide behavioral health crisis response system and ensure individuals experiencing a crisis have access to help easily in their regions. Endorsed teams meet standards for staffing, training, and transportation ensuring they maintain the capacity to respond quickly and effectively to the most acute calls received by 988 Suicide & Crisis Lifeline.

Endorsement process and qualifications

The endorsement is a voluntary credential that a mobile rapid response crisis team (MRRCT) or community-based crisis teams (CBCT) may obtain to signify that it maintains the capacity to respond rapidly to anyone who is experiencing a significant behavioral health emergency requiring an urgent, in-person response.

Qualifications

New or existing MRRCT and CBCT who meet the state minimum standards to provide services under WAC 182-140 are eligible for an endorsement. Visit the Washington state legislature page for additional information.

Apply for endorsement

Types of endorsed mobile crisis teams

Mobile rapid response crisis teams

This team provides professional, on-site, community-based interventions such as outreach, de-escalation, stabilization, resource connection, and follow-up support for people who are experiencing a behavioral health emergency. Learn more about MRRCT.

Community-based crisis teams

This team is part of an emergency medical services agency, a fire service agency, a public health agency, a medical facility, a nonprofit crisis response provider, or a city or county government entity, other than a law enforcement agency. These teams provide the on-site, community-based interventions of a mobile rapid response crisis team (MRRCT) for people who are experiencing behavioral health emergencies. Learn more about CBCT.

Exempt community-based crisis teams
A team comprised solely of an emergency medical services agency, whether part of a fire service agency or a private entity, located in a rural county in eastern Washington with a population of less than 60,000 residents. Learn more about exempt community-based crisis teams.
Tribal endorsed teams
Tribal mobile crisis response teams seeking endorsement may do so through the attestation process outlined in WAC 182-140-0060. Learn more about tribal endorsed teams.

Performance payment program

Establishment grants

The goal of this grant is to fund the startup costs for mobile rapid response crisis teams (MRRCT) and community-based crisis teams (CBCT), seeking to meet the standards for endorsement as outlined in WAC 182-140. Grant funds are subject to availability and aim to enhance the statewide behavioral health crisis response system, ensuring individuals experiencing a crisis can access help quickly and easily in their regions.

By funding startup costs, the Health Care Authority (HCA) intends to improve the availability and quality of crisis intervention services, ultimately contributing to the overall safety and well-being of affected individuals. Additionally, the establishment of the 988 Suicide & Crisis Lifeline supports behavioral health interventions facilitating immediate access to assistance. Endorsed teams will serve as the primary responders in their regions, providing onsite intervention for behavioral health emergencies.

The grant application window has closed.

Endorsement payment

All endorsed mobile rapid response crisis teams and community-based crisis teams are eligible to receive endorsement payments in the form of an enhanced case rate while participating in the endorsement program. Learn more about participating in the program.

Performance payment

This is an optional payment earned by teams that have received an endorsement from HCA and are able to meet the time requirements outlined in RCW 71.24.903 (10). These payments are in addition to-and greater than-the endorsement payments, and are provided to teams quarterly for those that participate.

Endorsed mobile crisis funding workbook

Program background

Engrossed Second Substitute House bill 1134 passed in 2023 in response to the need for more accessible and effective behavioral health emergency services within our state. The establishment of the 988 moves toward improving behavioral health intervention and ensuring access to immediate support over the phone. The bill seeks to improve in-person responses with the creation of the endorsement program. This program creates endorsed mobile rapid response crisis team (MRRCT) and establishes a new type of team, community-based crisis teams (CBCT).

Academic Learning Collaborative

The Academic Learning Collaborative (ALC) is a research initiative connecting academic organizations across the state. The ALC advances knowledge by supporting evidence-based health care and cultivating a statewide research community. Learn more about the ALC and how to get involved.

Interested in getting involved with the ALC? Fill out the ALC application!

ALC symposium date

The next ALC Symposium is on Friday, October 2, 2026.

The Academic Learning Collaborative (ALC) provides multiple ways to get involved. Researchers are welcome to participate in the ALC if research priorities are of shared interest with HCA. Participation involves:

  • Attendance at the annual Academic Learning Collaborative Symposium.
  • Ad hoc meetings and correspondence facilitated by HCA that may include:
    • Discussion on topics of interest.
    • Information sharing on sources of funding for research projects.
    • Information sharing on ways to access data.

Participants may be able to receive additional support, depending on availability.

ALC symposium

The symposium is an opportunity to bring the community together to share ideas, network, and showcase the important research being done by organizations as it relates to health care in Washington State. Our latest symposium was held on October 3, 2025.

View the October 2025 ALC symposium slide deck.

How to apply to the ALC

Applications will be reviewed on a rolling basis. There is no cost for membership. Requests for funding or other support will be considered according to the schedule below and includes ALC membership:

Application type

Reviewed

APCD scholarships and fee reduction requests

As needed

Grant co-applicant

As needed

Grant application support

As needed

Drawing federal match on a funded request

Quarterly

Direct funding

Semi-annually

All support recipients are required to present their research as it relates to health care in Washington State at the annual HCA ALC Symposium each fall. Other ALC members are invited to participate in the symposium, but are not required to do so.

ALC meetings

You are invited to a virtual meeting of the ALC.

Date, time, and location Meeting information

Date: Friday, May 15, 2026
Time: 9 - 10 a.m.
Meeting link: Register for the virtual Teams meeting

This session will explore the Washington All Payer Claims Database and highlight key use cases, including applications in price transparency and health care utilization.

For those who are not ALC members, you will be invited to apply at the end of the meeting.

Agency contacts

Rulemaking contact
Program contact
Rulemaking status history

Preproposal (CR101)

Proposal (CR102)

  • WSR 25-12-037
  • Hearing Date: 7/8/2025
  • Registration is required to attend the public hearing.
    View the rulemaking's CR102 for the registration link.
  • Comments due by 7/8/2025

Permanent Adoption (CR103P)

Compare vision plans

Find out about PEBB vision plans available to you and your dependents. You and any enrolled dependents must be enrolled in the same PEBB vision plan.

Before you select a vision plan, call the plan to see if your vision provider is in the plan's network.

Full benefits

The following documents—called a Certificate of Coverage (COC)—provide in-depth descriptions of the benefits for the plan.

How do the vision plans compare?

Before you enroll in a vision plan, use the Vision Benefits At-a-Glance Comparison to get the details you need to help you decide. 

For information on specific benefits and exclusions, review the plan's certificate of coverage (COC) or call the plan.

What does a vision plan cover?

Vision plans cover:

  • An eye exam (once every year)
  • A set of lenses (Benefit resets every January 1 of odd years)

Vision plans give an allowance toward new frames or contacts (in lieu of glasses) every January 1 of odd years (2025, 2027, etc.)

Some plans may also include discounts on laser vision correction, or LASIK.

Does my medical plan cover vision?

Your medical plan covers general eye health.

If you have an eye problem that’s related to a medical condition, such as cataracts, diabetes, or an injury, then your medical plan will more than likely cover you. These types of claims would fall under medical insurance; whereas a vision exam and glasses would fall under vision insurance.

For example: If your eye doctor was fitting you for contact lenses and discovered a torn retina, your medical plan would cover further exams and visits until it was resolved. A torn retina is a medical problem, not a vision correction issue.

What providers can I see?

Before you select a vision plan, call the plan to see if your vision provider is in the plan's network.

Davis Vision by MetLife

Visit Davis Vision by MetLife's provider search.

EyeMed

Visit EyeMed's provider search.

MetLife Vision

Visit MetLife Vision's provider search.

Preauthorization criteria

Preauthorization is when you seek approval from your health plan for coverage of specific services, supplies, or drugs before receiving them. Some services or treatments (except emergencies) may require preauthorization before the plan pays for them. Preauthorization is not a guarantee, however, that your plan will pay for those services, supplies, or drugs.

These criteria do not imply or guarantee approval. Please check with your plan to ensure coverage. Preauthorization requirements are only valid for the month published. They may have changed from previous months and may change in future months.