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Wraparound with Intensive Services (WISe)

WISe is a voluntary service that takes a team approach to meeting the needs of children and youth. It provides intensive mental health services to support you and your family in meeting your goals.

What is WISe?

Wraparound with Intensive Services, or WISe, is a new approach to helping Medicaid-eligible children, youth, and their families with intensive mental health care. Services are available in home and community settings and offer a system of care based on the individualized need of the child or youth.

An overview of the WISe program model

How is WISe different?

WISe is based on a team approach to care that is guided and driven by you and your family.

You and your family:

  • Set goals that meet your needs, and
  • Develop an individualized care plan based on your strengths.

In addition:

  • WISe services and supports are available in locations and times that work best for you.
  • Crisis services are available any time of day (24/7) with individuals who know your situation.

Who is on a team?

Team members include natural supports (such as family, friends, and religious leaders) and the professionals who work with you and your family (such as counselors, schools, Child Protective Services (CPS), and probation officers).

Peer support

Peer support pairs those in treatment with individuals who have had similar experiences.

Grievance, appeals and fair hearing information sheet

Learn about the fair hearing process.

Who can receive WISe?

WISe is available to Medicaid-eligible children and youth from birth to age 21 that meet access to care standards (standards used by mental health agencies to get the right level of services to individuals).

How do I get started?

Find out if WISe is available in your area

WISe is rolling out across Washington through June 2018. Review the WISe referrals contact list to see if WISe is available in your county. For children and youth who identify as American Indian or Alaska Native, you can also review the WISe referrals fee-for-service provider contact list.

Ask for a WISe screen

To ask for a screening, contact a WISe provider agency in your county.

  • If you are a youth over the age of 13 can you ask for a WISe screen to find out if they are eligible. If you are under 13, you need permission from your parent or guardian.
  • If you are a parent, you can refer your child for a WISe screen at any time, but after age 13, a child must consent to services.

Learn more about WISe screenings.

What happens next?

  • Complete the Child Adolescent Needs and Strengths (CANS) screening tool (26 questions) either over the phone or in-person.
  • If the screening tool shows you are:
    • Eligible — do need this level of care: a WISe provider agency will assign a team and all care will be coordinated through the agency/team.
    • Not eligible — do not appear to need this level of care: you will be referred to other mental services, appropriate to your needs.

Is there more information or training?

Yes. Handouts and video training are available to help you understand WISe and how it works.

WISe training

eLearning modules walk you through WISe in Washington.

Where can I learn about WISe implementation progress and reporting?

The Health Care Authority provides detailed reports on the implementation of the WISe program model as well as quarterly quality management reports by location. Visit the Wraparound with Intensive Services (WISe) Reports Page to view and download the reports.

How can I get involved?

Your voice can help improve services for children and youth. Join your regional Family, Youth, and System Partner Round Table (FYSPRT) — a community forum addressing the behavioral health needs of children, youth, and families in Washington.

FYSPRTs are an important part of a governance structure that includes the Children's Behavioral Health Executive Leadership Team and is working to make improvements to the children’s behavioral health system, including WISe.