Due to COVID-19, HCA’s lobby is closed. Learn more about your customer service options.
Wraparound with Intensive Services (WISe)
WISe is a voluntary service that takes a team approach to meeting the needs of children and youth. It provides intensive mental health services to support you and your family in meeting your goals.
On this page
Wraparound with Intensive Services, or WISe, is a new approach to helping Medicaid-eligible children, youth, and their families with intensive mental health care. Services are available in home and community settings and offer a system of care based on the individualized need of the child or youth.
An overview of the WISe program model
WISe is based on a team approach to care that is guided and driven by you and your family.
You and your family:
- Set goals that meet your needs, and
- Develop an individualized care plan based on your strengths.
- WISe services and supports are available in locations and times that work best for you.
- Crisis services are available any time of day (24/7) with individuals who know your situation.
Who is on a team?
Team members include natural supports (such as family, friends, and religious leaders) and the professionals who work with you and your family (such as counselors, schools, Child Protective Services (CPS), and probation officers).
Peer support pairs those in treatment with individuals who have had similar experiences.
Grievance, appeals and fair hearing information sheet
WISe is available to Medicaid-eligible children and youth 20 years of age or younger with complex emotional, behavioral, and social issues who meet medical necessity criteria for WISe services.
To ask for a screening, contact a WISe provider agency in your county.
- If you are a youth over the age of 13 can you ask for a WISe screen to find out if they are eligible. If you are under 13, you need permission from your parent or guardian.
- If you are a parent, you can refer your child for a WISe screen at any time, but after age 13, a child must consent to services.
- More information can be found on the Family Initiated Treatment (FIT) site.
- Learn more about WISe screenings.
What happens next?
- Complete the Child Adolescent Needs and Strengths (CANS) screening tool (26 questions) either over the phone or in-person.
- If the screening tool shows you are:
- Eligible — do need this level of care: a WISe provider agency will assign a team and all care will be coordinated through the agency/team.
- Not eligible — do not appear to need this level of care: you will be referred to other mental services, appropriate to your needs.
Yes. Handouts and video training are available to help you understand WISe and how it works.
- For youth — info sheet also available in the following languages:
- For parents and families — info sheet also available in the following languages:
More information and training can be found at the WISe workforce collaborative.
The Health Care Authority provides detailed reports on the implementation of the WISe program model as well as quarterly quality management reports by location. Visit the Wraparound with Intensive Services (WISe) Reports Page to view and download the reports.
Your voice can help improve services for children and youth. Join your regional Family, Youth, and System Partner Round Table (FYSPRT) — a community forum addressing the behavioral health needs of children, youth, and families in Washington.
FYSPRTs are an important part of a governance structure that includes the Children's Behavioral Health Executive Leadership Team and is working to make improvements to the children’s behavioral health system, including WISe.