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FAQs for school administrators

The following frequently asked questions (FAQs) help you understand the SEBB Program and how it affects your school district, educational service district, or charter school.

Questions about corona virus and eligibility during school closures? See Information about novel corona virus (COVID-19).

No. Employees must notify their payroll or benefits office of address changes. They can update their email and phone number on SEBB My Account. Benefit administrators update addresses through SEBB My Account.

Dependents are enrolled in plans only after the dependent eligibility document is approved. During open enrollment, dependents will be enrolled at the same time as the employee and will be verified before the employee’s coverage begins the following January.

For new hires and during special open enrollments, there may be a difference between when the employee is enrolled and the dependent is enrolled, based on when verification is approved and the reason for the dependent’s enrollment.

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