Training materials and recordings

Outreach and Training (O&T) provides periodic training for benefits administrators (BAs) to enhance their knowledge and skills in administering PEBB benefits effectively.

Trainings provided in webinar format are recorded and added to this webpage along with instructional videos, presentations, and supporting materials for easy access by BAs. 

Benefits 24/7

Instructional videos

The instructional videos serve as the primary training for administering benefits in the new program and they are designed to assist BAs with navigating the Benefits 24/7 training environment. 

Access to the training environment is managed by the HCA. If you're unable to log in to the training environment please contact Outreach and Training (O&T) by sending an HCA Support ticket, using the "Request Training" category. Be sure to include your first and last name, agency name and agency/subagency number, and email address in the body of your message.

Session 1

• Logging in to Benefits 24/7
• Overview of Benefits 24/7
• Adding a new subscriber
• Enrolling an employee and their dependents

Session 2

• Adding a dependent child with a disability
• Adding an extended dependent child
• Completing the dependent verification process

Session 3

• Entering and verifying special open enrollments
• Managing benefits administrator access in Benefits 24/7
• Managing employer contacts

Session 4

• Terminate or end subscriber eligibility
• Rehire/restore subscriber eligibility

Additional instructional videos

• Updating the tobacco use attestation

Recorded webinars

Benefits 24/7 Q&A sessions for state agencies and higher ed 

• Post benefits 24/7 launch webinar for state agencies and HE (February 12, 2024)
• Preparing for the launch of Benefits 24/7 State Agencies and HE (January 9, 2024)
• Session 1 (April 12, 2023)
• Session 2 (April 19, 2023)
• Session 3 (April 26, 2023)
• Session 4 (May 3, 2023)

Benefits 24/7 Q&A sessions for employer groups

• Post benefits 24/7 launch webinar for employer groups (February 13, 2024)
• Preparing for the launch of Benefits 24/7 Employer Groups (January 10, 2024)
• Session 1 (April 14, 2023)
• Session 2 (April 21, 2023)
• Session 3 (April 28, 2023)
• Session 4 (May 5, 2023)

Presentations

• Post Benefits 24/7 launch webinar for State Agencies and HE (February 12, 2024)
• Post Benefits 24/7 launch webinar for Employer groups (February 13, 2024)
• Preparing for the launch of Benefits 24/7 State Agencies and HE (January 9, 2024)
• Preparing for the launch of Benefits 24/7 Employer Groups (January 10, 2024)

Learn more on the Administering PEBB in Benefits 24/7 webpage. 

Open enrollment 

Recorded webinars

• PEBB Navia FSA/DCAP pre-open enrollment webinar (October 27, 2023)
• 2023 pre-open enrollment webinar for agencies and higher ed (October 19, 2023)
• 2023 pre-open enrollment webinar for employer groups (October 17, 2023)

Presentations

• PEBB Navia FSA/DCAP pre-open enrollment webinar (October 27, 2023)
• 2023 pre-open enrollment webinar for agencies and higher ed (October 19, 2023)
• 2023 pre-open enrollment presentation for employer groups (October 17, 2023)

Miscellaneous topics

Recorded webinars

• Navigating the new PEBB Benefit Administrators (BA) website (September 20, 2022)
• Replacing FUZE with HCA Support (July 28, 2022)
• Understanding the PEBB appeals process for state agencies and HE institutions (January 11, 2021)

Presentations

• Understanding the PEBB appeals process for state agencies and higher ed (January 11, 2021)