Be aware of Medicaid renewal scams

En español: Tenga cuidado con las estafas de renovación de Medicaid

During the COVID-19 public health emergency (PHE) the Health Care Authority (HCA) extended coverage for all Apple Health (Medicaid) clients. This extension has now ended due to the Consolidated Appropriation Act of 2023 and HCA resumed normal operations on April 1, 2023.

Washington has received reports of fake texts and phone calls to Medicaid clients about renewing their Apple Health coverage. We’re asking Apple Health (Medicaid) clients to be aware of suspicious contact seeking money to maintain their health coverage.

HCA will never ask for money to enroll or re-enroll in Apple Health (Medicaid) coverage.

Clients should not share banking or credit card information with anyone claiming to be from HCA or Apple Health. If they receive a phone call or text message they think is a scam, they should hang up and report this to Apple Health customer service at 1-800-562-3022.

Sometime over the next 12 months, Apple Health clients will receive a renewal notice prior to the end of their renewal period based on their renewal date. HCA may text and call with a reminder that it’s time to update their contact information or renew coverage. These will be generic in nature and will never ask them for money to maintain their coverage.

To ensure they receive important notices about their health care coverage, Apple Health clients can update their contact information using one of the following options:

  • For single adults, children, pregnant individuals, and parents/caretakers:
  • For individuals who are aged, blind, disabled, or eligible for Medicare:

For more information about changes to Apple Health continuous coverage, visit