As of Wednesday, March 18, HCA’s lobby will be closed. In-person customer services for Apple Health and the PEBB and SEBB Programs will not be available. Learn more.

Community-based training

This page provides information — for community partners affiliated with a community-based organization — on completing eligibility training for Apple Health (Medicaid) coverage.

Obtaining volunteer access in Washington Healthplanfinder

Community partners affiliated with a community-based organization in Washington State have the opportunity to complete eligibility training for Apple Health (Medicaid) coverage.

Step 1: take the training

This training includes instructions on how to navigate the Washington Healthplanfinder application web portal. You must complete all seven modules.

Step 2: take the assessment test

Once you have completed all seven modules of training:

  1. Email to request the Health Care Authority (HCA) Community-based Training Assessment Test.
  2. Complete and return the test to HCA.
  3. HCA will notify you once you pass the test.

Step 3: apply for access

Once you have passed the test, you may apply to receive system access in the Washington Healthplanfinder web portal. The application for access includes a:

  • Registration form
  • Washington State Patrol background check
  • Health Benefit Exchange User Agreement