Potential government shutdown

In the event of a federal government shutdown, individuals enrolled in Apple Health (Medicaid), Public Employees Benefits Board, and School Employees Benefits Board coverage—and those accessing behavioral health services—will not experience a disruption in care. In addition, health care providers will continue to be paid for the services they provide.

If a shutdown occurs, we will share more information at that time.

Public school districts

Information for public school districts performing Medicaid administrative activities that help individuals to apply for and access Medicaid covered services.

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The Public School District Medicaid Administrative Claiming (MAC) program provides public schools with partial reimbursement for the time their staff spend performing administrative activities that support the State's Medicaid Plan.

Examples of eligible administrative activities include:

  • Arranging and coordinating transportation or translation/interpretation for Medicaid covered services.
  • Assisting individuals in applying for or renewing Medicaid coverage.
  • Attending/presenting training tied to Medicaid covered services.
  • Developing, planning, or creating programs that increase access to Medicaid covered services.
  • Explaining and linking individuals and their families to Medicaid covered services.
  • Referring individuals and families to Apple Health-covered services such as behavioral health treatment if it is directly related to the client care and medically necessary.

The Health Care Authority (HCA) manages the MAC program in Washington State and is responsible for program oversight and monitoring. HCA is available to provide program assistance and conduct training as needed.

Random Moment Time Study (RMTS)

School district staff participate in a quarterly Random Moment Time Study (RMTS) to determine the amount of time they spend performing eligible administrative activities. The RMTS assigns "moments" to participants throughout the quarter. A moment is a four-question survey followed by a brief narrative description summarizing the activity performed on a given day at a specific one-minute interval of time.

ForHealth Consulting at UMass Chan Medical School (UMass) operates the web-based time study. UMass is available to provide system related technical assistance and training as needed.

Notice: The UMass system undergoes regular updates and maintenance. Please note manuals and resources will be revised as needed.


This section contains resources that will help MAC coordinators manage the program, RMTS participants navigate the system, and interested districts answer questions about the program.

Use the down-arrow on the accordion for the resource group you would like to view. Each resource group breaks the resources down into subcategories to help further refine your search.

Nonparticipating districts

Have questions?

If you have questions, comments, or suggestions for the MAC program please use the MAC contact information below. For RMTS system questions or log in/access issues, use the UMass contact information below.

Name Mailing address Email / phone
HCA's Medicaid Administrative Claiming (MAC) PO Box 45530
Olympia, WA 98504-5530
Email: MAC@hca.wa.gov
ForHealth Consulting at UMass Chan Medical School Center for Health Care Financing
33 South Street
Shrewsbury, MA 01545
Email: MedicaidAdmMatch@umassmed.edu
Phone: 1-800-535-6741, option 6
Business hours: 4 a.m. - 4 p.m. (Pacific)


Health Care Authority
Brittany Mullins
Program manager
 Brittany Mullins
Phone: 360-725-1842

ForHealth Consulting at UMass Chan Medical School
Phone: 1-800-535-6741 option 6
Mailing address:
33 South Street
Shrewsbury, MA 01545