Electronic consent management

Learn about electronic consent management and how this new technology will help clients and providers exchange sensitive information securely. 

About consent management

Current gaps in consent management worsen disparities in access and coordination of care, particularly in times of crisis or urgent need. To address this challenge, the Health Care Authority launched the electronic consent management (ECM) effort. So far, HCA has convened an interagency workgroup, publishing a substance use disorder (SUD) data sharing guide, and met with providers to better understand their overall consent needs.

The exchange of SUD services data will be the first type of consent addressed by this initiative. Additional types of consents to be considered in later phases include:

  • Physical and behavioral health
  • Tribal services
  • Genetic testing
  • Advance directives
  • Social determinants of health (SDOH)

Data exchange for client referrals and other follow-up after an encounter with the newly-launched 988 crisis line would also benefit from electronic consent.

Currently, HCA is procuring a consent management technology that will govern the secure access to and exchange of health and human services-related sensitive data. The solution will facilitate patient-authorized exchange of various types of data. It will be scalable, secure, and sustainable to meet provider needs.


The main objectives of the ECM effort are to:

  • Reduce provider administrative burden related to consent
  • Reduce the number of incomplete, noncompliant, and redundant consents
  • Break down barriers for providers who provide vital services to Washington’s most vulnerable citizens
  • Assist providers with interpretation and application of relevant statutes
  • Deploy a consent system that will be adaptable and sustainable, yet flexible throughout its lifespan

HCA thanks the providers and other stakeholders who have given valuable input into the consent initiative thus far. We are committed to further collaboration as this work continues.


Dates and times Webinar materials
January 26, 2023
May 22, 2023
  • Link TBD

Frequently asked questions