Due to state employee furloughs, call center and staff response time may be delayed. Thank you for your understanding.
Due to COVID-19, HCA’s lobby is closed. Learn more about your customer service options.

Training materials

Access recorded webinars and presentations (along with supporting documentation) on SEBB related topics developed specifically for benefit administrators training.

Eligibility file information

The following webinars provide an overview of SEBB My Account implementation, including data file specifications, how to prepare a mock data file for testing, and timeline of activities.

Supplemental benefits billing information

Find training materials for the following supplemental benefits.


Dependent eligibility

Open enrollment check-in

Miscellaneous topics