Due to COVID-19, HCA’s lobby is closed. Learn more about your customer service options.

HCA is closed Thursday, November 26 and Friday, November 27. All Apple Health (Medicaid), PEBB, and SEBB customer services phones lines will be down after 5 p.m. Wednesday, November 25 through Monday morning, November 30.

Training materials

Access recorded webinars and presentations (along with supporting documentation) on SEBB related topics developed specifically for benefit administrators training.

Eligibility file information

The following webinars provide an overview of SEBB My Account implementation, including data file specifications, how to prepare a mock data file for testing, and timeline of activities.

Supplemental benefits billing information

Find training materials for the following supplemental benefits.


Dependent eligibility

Open enrollment

Miscellaneous topics