In the event of a federal government shutdown, individuals enrolled in Apple Health (Medicaid), Public Employees Benefits Board, and School Employees Benefits Board coverage—and those accessing behavioral health services—will not experience a disruption in care. In addition, health care providers will continue to be paid for the services they provide.
If a shutdown occurs, we will share more information at that time.
Access manuals, forms, enrollment guides, and other resources to support benefits administrators (BAs) with the administration of School Employees Benefits Board (SEBB) benefits.Â
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Below you will find manuals, user guides, and resources related to the SEBB My Account, the Benefits 24/7 online enrollment system, accounting, correcting SEBB organization errors, appeals, and HCA Support. Employee enrollment resources, such as guides and forms, certification forms for dependents, and many other resources are also available to download.
When printing forms to share with employees, also provide the SEBB nondiscrimination statement and language access notice.
Benefits 24/7 will not be available until launch, which is anticipated to occur January 2024. The following resources are for benefits administrators (BAs).
Learn more on the Administering SEBB in Benefits 24/7 webpage.
These resources can also be found on the Accounting webpage.
MetLife manages billing and processes enrollment and claims for SEBB life and accidental death and dismemberment insurance.
The Standard manages billing and processes claims for SEBB long-term disability insurance (LTD).
Navia manages billing and processes claims for the SEBB Program's Medical Flexible Spending Arrangement (FSA), Limited Purpose FSA, and the Dependent Care Assistance Program.
These resources can also be found on the Accounting webpage.
Learn more on the Correcting SEBB organization errors webpage.
Learn more on the Appeals process webpage.
HCA Support is a secure, web-based correspondence program that allows you to send documents and communicate directly with O&T, SEBB Accounting, and other departments within the SEBB Program by using the ​​​​designated tile named, "Benefits administrator inquiry".
It's important that BAs use the designated tile named, "Benefits administrator inquiry". Using the "General Support" tile will lead to a delayed response, as your inquiry will be initially routed to units at HCA that are outside of O&T.
Employees are encouraged to complete enrollment online using SEBB My Account. However, the forms provided below can also be used for employee and dependent enrollment in SEBB medical, dental, and vision.
Learn more on the Employee enrollment webpage.
Learn more on the Dependents webpage.
Learn more on the Premium surcharges webpage.
Learn more on the Life and AD&D webpage.
Learn more on the LTD webpage.
Learn more on the FSA and DCAP webpage.
Learn more on the Employee enrollment webpage
Learn more on the COBRA and Unpaid Leave webpages.