Individuals enrolled in Apple Health (Medicaid), Public Employees Benefits Board, and School Employees Benefits Board coverage - and those accessing behavioral health services - will not experience a disruption in care due to the federal government shutdown. In addition, health care providers will continue to be paid for the services they provide. We will continue to monitor the situation closely and share updates if anything changes.
See the updates on Benefits 24/7 stabilization efforts.
Access manuals, forms, enrollment guides, and other resources to support benefits administrators (BAs) with the administration of School Employees Benefits Board (SEBB) benefits.
Want to have SEBB materials delivered to your organization?
Below you will find manuals, user guides, and resources related to the Benefits 24/7 online enrollment system, accounting, correcting SEBB organization errors, appeals, and HCA Support. Employee enrollment resources, such as guides and forms, certification forms for dependents, and many other resources are also available to download.
When printing forms to share with employees, also provide the SEBB nondiscrimination statement and language access notice.
The following resources are for benefits administrators (BAs).
Learn more on the Administering SEBB in Benefits 24/7 webpage.
The accounting manual contains the current year's invoicing dates along with other accounting-related guidance.
These resources can also be found on the Accounting webpage.
MetLife manages billing and processes enrollment and claims for SEBB life and accidental death and dismemberment insurance.
The Standard manages billing and processes claims for SEBB long-term disability insurance (LTD).
Navia manages billing and processes claims for the SEBB Program's Medical Flexible Spending Arrangement (FSA), Limited Purpose FSA, and the Dependent Care Assistance Program.
These resources can also be found on the Accounting webpage.
Learn more on the Correcting SEBB organization errors webpage.
Learn more on the Appeals process webpage.
HCA Support is a secure, web-based correspondence program that allows you to send documents and communicate directly with O&T, SEBB Accounting, and other departments within the SEBB Program by using the ​​​​designated tile named, "Benefits administrator inquiry".
It's important that BAs use the designated tile named, "Benefits administrator inquiry". Using the "General Support" tile will lead to a delayed response, as your inquiry will be initially routed to units at HCA that are outside of O&T.
Employees are encouraged to complete enrollment online using Benefits 24/7. However, the forms provided below can also be used for employee and dependent enrollment.
Employees may use the following forms to complete their enrollment in supplemental life and supplemental accidental death and dismemberment (AD&D) insurance and to elect participation in a flexible spending arrangement (FSA) or the Dependent Care Assistance Program (DCAP). Enrollment in these benefits cannot be completed using Benefits 24/7.
Learn more on the Employee enrollment webpage.
Learn more on the Dependents webpage.
Learn more on the Premium surcharges webpage.
Learn more on the Life and AD&D webpage.
Learn more on the LTD webpage.
Learn more on the FSA and DCAP webpage.
This content is prepared for benefit administrators and union representatives to share with employees about the FSA contribution. A goal for implementing this toolkit is to align the way multiple partners (Washington State Health Care Authority’s SEBB Program, unions, and SEBB organizations) share about the FSA benefit and ensure common language. Please tailor the materials so they align with your branding or style standards and feel free to use your logo. [Suggestions are included in italics on the toolkit materials.]
Learn more on the Employee enrollment webpage
Learn more on the COBRA and Unpaid Leave webpages.
Learn more on the Retirees website.