Due to COVID-19, HCA’s lobby is closed. Learn more about your customer service options.
Scope of care
Note: The Health Care Authority (Agency) provides funding for a wide range of medical services. The level of medical coverage for any given client depends on the Medical Program for which the client is eligible. This table lists services that may be provided under the specific services/programs if the individual meets all the criteria required to receive the service. Some services may require prior authorization from the agency, an agency-contracted managed care plan, or the Department of Social and Health Services (DSHS), as applicable. This table is provided for general information only and does not in any way guarantee that any service will actually be covered. Benefits, coverage, and interpretation of benefits and coverage may change at any time. Coverage limitations can be found in federal statutes and regulations, state statutes and regulations, state budget provisions, and agency Medicaid provider guides (MPGs).