If you are displaced or affected by wildfire, all Washington Apple Health and PEBB/SEBB medical plans are allowing prescription refills before the refill date.
Due to COVID-19, HCA’s lobby is closed. Learn more about your customer service options.

Mental health services

The Health Care Authority (HCA) provides funding and oversight for mental health services for people enrolled in Apple Health (Medicaid).

Do you need immediate assistance?

For a life-threatening emergency: Call 911.
For suicide prevention: Contact the National Suicide Prevention Lifeline at 1-800-273-8255 (TRS: 1-800-799-4889).
For 24-hour emotional support and referrals: Contact the Washington Recovery Help Line or the mental health crisis line in your area.

How do I get Apple Health (Medicaid) mental health services?

In Washington, the name of Medicaid is Washington Apple Health.

To apply for Apple Health coverage, visit Washington Healthplanfinder.
If you are currently an Apple Health client and are seeking mental health services, you have coverage. Contact your managed care plan (or contact the Health Care Authority (HCA) if you have not enrolled in managed care).

Are there member satisfaction surveys?

At least once a year, a voluntary survey will be sent to see how you or your family member feels about the services you received. If you are contacted please take the time to respond. Your voice is the best way to improve the quality of your care. Any information you provide will be confidential.