HCA’s lobby is temporarily closed for walk-in customer service. Learn about customer service options.

Cancel my coverage

Find out how to cancel your PEBB Continuation Coverage.

Cancel PEBB Continuation Coverage

If you would like to cancel coverage before the end of the maximum coverage period submit your written request one of the following ways:

Mail

Health Care Authority
PEBB Program
PO Box 42684
Olympia, WA 98504-2684

Fax

360-725-0771

Secure online message

Send an online message. You must set up a secure login to use this feature. This helps protect your privacy and sensitive health information. Attach your written request to the secure message. We cannot cancel your coverage in response to a secure message alone.

When does coverage end?

Coverage will end on the last day of the month in which the PEBB Program receives your written notice or the last day of the month specified in the request.

If your written notice is received on the first day of the month, coverage will end on the last day of the previous month, unless you are enrolled in a Medicare Advantage Plan. Medicare Advantage Plans require that we receive the PEBB Medicare Advantage Plan Disenrollment Form (form D), prior to the end of the month you want to cancel (terminate) coverage.

Cancel supplemental life and AD&D insurance

To cancel your life and/or AD&D insurance through MetLife:

Complete MetLife’s cancellation of supplemental life insurance form for employees and send it to:

MetLife Recordkeeping Center
PO Box 14406
Lexington, KY 40512-4406

Cancel long-term disability insurance

To cancel your long-term disability insurance before the end of the maximum coverage period:

Submit a signed written request to:
Health Care Authority
PEBB Program
PO Box 42684
Olympia, WA 98504-2684

Or fax to:
360-725-0711

Coverage will end on the last day of the month in which the PEBB Program receives your written notice.

If your written notice is received on the first day of the month, coverage will end on the last day of the previous month.

Contact

The PEBB Program
Phone: 1-800-200-1004 (TRS: 711) Monday through Friday, 8 a.m. to 4:30 p.m. Pacific
Send us a secure message. You need to set up an account to protect your privacy and sensitive health information. By using our secure messaging system we can ensure that your data is safeguarded.

MetLife
Phone: 1-866-548-7139
Benefits specialists available Monday through Friday, 5 a.m. to 8 p.m. Pacific Time (except for the major holidays).