If you are displaced or affected by wildfire, all Washington Apple Health and PEBB/SEBB medical plans are allowing prescription refills before the refill date.
Due to COVID-19, HCA’s lobby is closed. Learn more about your customer service options.
Claims and billing
Our goal is to help you get paid in a timely fashion. Use the tools in this section to help you submit your claims quickly and easily.
You file all claims through the ProviderOne portal. To learn more about using ProviderOne to file your claims, use our ProviderOne resources section. In addition to the ProviderOne Billing and Resource Guide, you will find:
- User manuals
- Fact sheets
Rates, fee schedules, and provider billing guides
Rates and fee schedules provide you with the codes and allowable amounts for a given service.
Provider billing guides give detailed information for each Medicaid program. Information includes:
- Updates and changes
- Program overview
- Client eligibility
- Provider eligibility or responsibilities
ICD-10 billing codes
ICD-10 is the tenth version of the International Classification of Diseases (ICD) medical classification list. For information on ICD-10 codes, visit the Centers for Medicare and Medicaid website.