Public disclosure requests

You can request to view or obtain a copy of the Health Care Authority’s public records by submitting a request for public disclosure.

    What type of requests can I make?

    There are two types of records requests you can make:

    • Request for public disclosure
      ​Records about the Health Care Authority’s operations and programs.
    • Request for client records
      Records related to a specific Health Care Authority client.

    How do I submit a request?

    1. Download and complete the appropriate form.
      1. Request for public disclosure (pdf)
      2. Request for client records (pdf)
    2. Submit either request using any of the following methods:​
      1. Email:
      2. In-person: 
        Cherry Street Plaza
        626 8th Ave
        Olympia, WA 98501
      3. Mail:
        P.O. Box 42704
        Olympia WA 98504-2704
      4. Fax: 360-507-9068

    For us to respond as quickly as possible, please provide as much information about the records as possible.

    Can I call in my request?

    Yes. To make a request by phone, call: 

    • 1-844-284-2148

    When you call, please have the following information available:

    • Contact information (such as name, address, email, telephone) 
    • Description/information about the records you're seeking (such as locations, dates, specific names, subject, etc.)

    How long will it take?

    We will acknowledge your request within five (5) business days.

    If we cannot provide the records within five business days, we may ask additional questions to:

    • Understand exactly what you need, or
    • Provide you with an estimate of the time we need to search for and produce the records.

    Can my request be denied?

    We carefully evaluate requests for public records to determine if we can legally release the records for the reasons given. If we must deny your request, we will send you an explanation of why the request was denied and list the specific law that exempts the records from disclosure.

    Certain types of information about the Health Care Authority’s clients cannot be made available. To find out more about patient and client privacy protections under federal law, visit Health Care Authority's privacy page.