HCA and DSHS to complete off-cycle provider revalidations

At the direction of the Centers for Medicare & Medicaid Services (CMS), the Washington State Health Care Authority (HCA) and Department of Social and Health Services (DSHS) will be completing revalidations for certain health care providers by June 5, 2028. Providers enrolled with HCA and DSHS who are selected for these off-cycle revalidations will receive notices by email or mail with instructions to complete the process.

Revalidation is a required process every five years to confirm that a provider's Apple Health (Medicaid) provider enrollment information and credentials are accurate and meet state and federal regulations. Depending on the risk level of the provider, revalidation may require unannounced site visits and background checks. These off-cycle revalidations will occur earlier than the normal five year timeline.

Resources

View these resources for more information about off-cycle revalidations:

• Off-cycle revalidation FAQ
• HCA revalidation webpage
• 2026 provider revalidation strategy

Contact

Contact HCA Provider Enrollment:

• Online: HCA support portal
• Phone: 1-800-562-3022, ext. 16137 
  • Phones are open: Tuesdays and Thursdays from 7:30 a.m. to 4:30 p.m. (Closed from noon to 1 p.m.)
  • Phones are closed: Mondays, Wednesdays, and Fridays.

Contact DSHS Provider Revalidation:

• Email: Provider Revalidation at DSHS