Spoken language interpreter services contract update
The Health Care Authority (HCA) recently procured a new vendor to coordinate spoken language interpretation services for HCA contracted Apple Health (Medicaid) health care providers, including:
- In-person interpreting (IPI)
- Over-the-phone interpreting (OPI)
- Video-remote interpreting (VRI)
Effective July 1, 2026, the new K8552 contract with Universal Language Service, Inc. will be in effect. This contract was signed on June 15, 2026.
Next steps
HCA Contract Number K2474 (spoken language in-person interpretation) and K4724 (spoken language over-the-phone interpretation and video remote interpretation) will expire June 30, 2026.
Apple Health providers must re-register
Providers and organizations must re-register with Universal Language Servies under this new contract in order to continue requesting interpreter services through HCA’s Interpreter Services Program.
- Complete your registration agreement
- See more details at HCAuniversal.com.
Providers will receive additional communications from HCA and Universal Language Service, Inc. regarding registration under the new contract.