Resources for those impacted by statewide flooding

The Health Care Authority (HCA) is aware of the significant impacts from the recent atmospheric river event, including flooding, road closures, and evacuations. 

If you or someone you know has been displaced, needs medical or behavioral health support, has lost or needs replacement of prescription drugs, eyewear, or other medical equipment, or is navigating interruptions to health coverage or services, resources are available to help.

Apple Health clients

If you have Apple Health (Medicaid) coverage through a managed care plan, contact your Apple Health plan. 

If you have Apple Health coverage without a managed care plan, contact HCA at 1-800-562-3022 or use the secure contact form.

General questions may be directed to 1-800-562-3022 or use the secure contact form.

For behavioral health support, call or text 988.

Public employees, retirees, and school employees

Contact your health plan to find out how they will handle services and prescription refills.

For Apple Health (Medicaid) providers

If you are an Apple Health provider and there are areas where HCA can provide support, remove barriers, assist with coordination, or facilitate communication with partners or regions also impacted you can email the HCA Managed Care Programs inbox.

If your patient requires a medication refill early, and if the medication requires authorization and the dispensing pharmacists determines there is an urgent need, the pharmacy may dispense as an emergency fill, read the Apple Health Emergency fill policy to learn more.

For behavioral health professionals

View the SAMHSA disaster behavioral health resources around preparedness, response, and recovery. 

For help with resources

If you need help assisting clients with navigating food, housing, or medication resources you can visit the emergency management page. For immediate behavioral health support, you can call or text 988.

HCA is actively monitoring the situation, and we appreciate your collaboration during this crisis.