Due to COVID-19, HCA’s lobby is closed. Learn more about HCA's customer service options during the pandemic.
Enroll as a billing agent/clearinghouse
A billing agent/clearinghouse (BA/CH) must be enrolled with Apple Health (Medicaid) to make sure electronic data from HIPAA transactions is tracked.
On this page
Complete the Trading Partner Agreement and fax to Health Care Authority.
The online application has seven steps.
There are multiple ways to obtain assistance with enrolling a BA/CH:
- Follow the step-by-step instructions in the ProviderOne Enrolling as a Billing Agent/Clearinghouse user manual.
- Contact Provider Enrollment 1-800-562-3022 ext. 16137
Phones are open on Tuesdays and Thursdays from 7:30 a.m. to 4:30 p.m. (Closed from noon to 1 p.m.)
Phones are closed on Mondays, Wednesdays, and Fridays.
- Submit a help request.
Phone: 1-800-562-3022, ext. 16137
Phones are open: Tuesdays and Thursdays from 7:30 a.m. to 4:30 p.m. (Closed from noon to 1 p.m.)
Phones are closed: Mondays, Wednesdays, and Fridays.