Our mission, vision, and values
The Health Care Authority (HCA) purchases whole-person health care for nearly a third of the state's residents. We use our purchasing power to get high-quality care at the best price.
Strategic plan
Our agency 2022-25 strategic plan guides the work we do on behalf of Washington residents, and helps with decisions about budget and policy priorities.
Mission
Powered by the people we serve, we improve health across Washington by advancing equitable access to quality, whole-person care.
Vision
A healthier Washington
Values
- People first. We put the best interest of the people we serve and our employees first.
- Diversity and inclusion. We value work and life experiences while practicing cultural humility with the people we serve and each other.
- Health equity. We help ensure everyone has the opportunity to obtain whole-person health.
- Innovation. We develop creative solutions and put them into action to improve our processes, systems, and services.
- Stewardship. We are accountable for the use of resources entrusted to us as public servants.
Focus areas for HCA’s future
Responding to the needs of Washingtonians
- Coverage
- Partner accountability
- Cost and affordability
- Delivery system sustainability
Closing gaps in health disparities and advancing health equity
- Behavioral health
- Maternal and child health
- Rural health
- Primary care
- Medicaid Transformation Waiver
Strengthening agency operations
- People
- Process and systems
- Service
- Cross-agency collaboration