Insurance ID cards
Whether you call it an insurance card, an ID card, or a health insurance ID card, these cards are proof of enrollment in your PEBB or SEBB medical and pharmacy plans. You need this card when you visit doctors, fill prescriptions, or get care. Contact your plan (PEBB, SEBB) with questions.
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When to expect your insurance ID cards
You will usually receive your insurance ID cards after your coverage becomes active.
- New employees: Your ID cards are typically mailed within 7 to 10 business days after your coverage start date.
- New retirees: Your ID cards are typically mailed withing 7 to 10 business days after your retiree coverage effective date.
(UMP Classic Medicare with Part D members will receive a separate ID card for pharmacy benefits. These are typically mailed 2 to 3 weeks after your effective date.) - Open enrollment: If you made changes to your health plans during open enrollment, you will receive new ID cards by January of the new year. In some cases, you may receive new cards even if you didn't change plans.
Dental and vision insurance ID cards
You do not need an insurance ID card to receive dental or routine vision services.
I need an insurance ID card
If you need an insurance card because you didn't receive one or it was lost or damaged, contact your plan (PEBB, SEBB). You may also visit your plan's website, sign in to their member portal, or use their mobile app (if available).
Keep your address up to date
Make sure we have your current mailing address.
Your health plans are unable to update your address. You must update it with:
- Employees: Contact your payroll or benefits office.
- Retirees and continuation coverage subscribers: Contact the PEBB and SEBB Programs.
Keeping your information up to date helps ensure you receive your insurance cards without delays.