The AAA worker will notify financial staff using the 14-443 communication form when a client has been approved for MAC services.
Financial staff are responsible for ongoing case maintenance on MAC clients. If the case is managed by the CSO, the HCS financial worker will transfer the case into HCS to case manage and update the case to show the MAC approval and start date. This includes processing food assistance requests if applicable.
Note: HCS staff don’t manage MAGI or Breast and Cervical Cancer cases.