Due to COVID-19, HCA’s lobby is closed. Learn more about HCA's customer service options during the pandemic.

Our mission, vision, and values


Provide high quality health care through innovative health policies and purchasing strategies.


A healthier Washington.


  • People first. We put the best interest of the people we serve and our employees first.
  • Diversity and inclusion. We value work and life experiences while practicing cultural humility with the people we serve and each other.
  • Health equity. We help ensure everyone has the opportunity to obtain whole-person health.
  • Innovation. We develop creative solutions and put them into action to improve our processes, systems, and services.
  • Stewardship. We are accountable for the use of resources entrusted to us as public servants.