If you are displaced or affected by wildfire, all Washington Apple Health and PEBB/SEBB medical plans are allowing prescription refills before the refill date.
Due to COVID-19, HCA’s lobby is closed. Learn more about your customer service options.

Our mission, vision, and values

Mission

Provide high quality health care through innovative health policies and purchasing strategies.

Vision

A healthier Washington.

Values

  • People First
    We put the best interest of our employees and the people we serve first.
  • Respect
    We treat those we serve, stakeholders, and one another with dignity and professionalism.
  • Leadership
    We demonstrate courage, personal integrity, and have a vision which inspires and motivates others.
  • Public Service
    We take pride in our unique and privileged role in health care purchasing for Washington State.
  • Innovation
    We develop creative solutions and put them into action.
  • Collaboration
    We partner, communicate, and work together as a team.
  • Service Excellence
    We continually improve our processes, systems, and services in the pursuit of excellence.
  • Stewardship
    We use our resources wisely for the common good of the people we serve.