Due to COVID-19, HCA’s lobby is closed. Learn more about HCA's customer service options during the pandemic.

Our mission, vision, and values

Mission

Provide high quality health care through innovative health policies and purchasing strategies.

Vision

A healthier Washington.

Values

  • People first. We put the best interest of the people we serve and our employees first.
  • Diversity and inclusion. We value work and life experiences while practicing cultural humility with the people we serve and each other.
  • Health equity. We help ensure everyone has the opportunity to obtain whole-person health.
  • Innovation. We develop creative solutions and put them into action to improve our processes, systems, and services.
  • Stewardship. We are accountable for the use of resources entrusted to us as public servants.