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Contact us
The Washington State Health Care Authority's Outreach & Training (O&T) team is here to assist you with the administration of SEBB benefits.
As a benefits administrator (BA), you can ask questions and send documents to O&T using the resources provided below. Please do not share these resources with your employees.
HCA Support will replace the use of FUZE for all correspondence between benefits administrators and the PEBB Program, effective July 25, 2022.
FUZE secure messaging
FUZE is an encrypted, web-based correspondence program that allows you, as a SEBB Benefits Administrator, to communicate directly with O&T.
- Send a secure message to O&T through FUZE. You must register for an account before sending a message.
- FUZE also offers a knowledge base where you can search for answers to your questions.
Phone
- 1-800-700-1555
- TRS users dial 711 through the Washington Relay service
Fax
- 360-725-0771
Mailing address
- P.O. Box 42684
Olympia, WA 98504-2684
Website feedback
- Send us feedback about the SEBB Benefits Administrator website.