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        • What are my basic covered services?
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        • Behavioral health services for prenatal, children & young adults
        • Wraparound with Intensive Services (WISe)
        • Family initiated treatment (FIT)
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        • Wraparound with Intensive Services (WISe)
        • Family initiated treatment (FIT)
        • Early signs of psychosis
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        • Behavioral health services for American Indians & Alaska Natives (AI/AN)
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        • What is recovery support?
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      • Prevention
        • Substance use disorder prevention & mental health promotion
        • Substance use disorder prevention & mental health promotion
    • I help others apply for & access Apple Health
      • Apple Health Eligibility Manual
        • Apple Health eligibility manual overview
        • Introduction overview for general eligibility
        • General eligibility requirements that apply to all Apple Health programs
        • Classic (non-MAGI) based programs manual
        • Modified Adjusted Gross Income (MAGI) based programs manual
        • Long-term services & supports (LTSS) manual
        • Apple Health eligibility manual overview
        • Introduction overview for general eligibility
        • General eligibility requirements that apply to all Apple Health programs
        • Classic (non-MAGI) based programs manual
        • Modified Adjusted Gross Income (MAGI) based programs manual
        • Long-term services & supports (LTSS) manual
      • Additional tools
        • Apple Health manual WAC index
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        • Program standards for income & resources
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        • Webinars, videos & presentations
        • Apple Health outreach toolkit
        • COFA outreach toolkit
        • Apple Health Medicare Connect
        • Hospital Presumptive Eligibility
        • Medicaid suspension
      Quick links
      • Apply for or renew Apple Health coverage
      • Apple Health for you
      • Apple Health account logins
      • Find forms & publications
      • Get help paying for prescriptions
      • Behavioral health facilities complaints
      • Ombuds services
      • General eligibility introduction
      • ​Program standard for income & resources
      • Voices of Apple Health
      • Voices of behavioral health & recovery
      MM - Footer
      • Contact Apple Health (Medicaid)
      • News
      • Apple Health Eligibility Manual
        • Apple Health eligibility manual overview
        • Introduction overview for general eligibility
        • General eligibility requirements that apply to all Apple Health programs
        • Classic (non-MAGI) based programs manual
        • Modified Adjusted Gross Income (MAGI) based programs manual
        • Long-term services & supports (LTSS) manual
        • Apple Health eligibility manual overview
        • Introduction overview for general eligibility
        • General eligibility requirements that apply to all Apple Health programs
        • Classic (non-MAGI) based programs manual
        • Modified Adjusted Gross Income (MAGI) based programs manual
        • Long-term services & supports (LTSS) manual
      • Additional tools
        • Apple Health manual WAC index
        • Apple Health manual revision log
        • Program standards for income & resources
        • Apple Health manual WAC index
        • Apple Health manual revision log
        • Program standards for income & resources
      • Stakeholder training & education
        • Training & education overview
        • Community-based training
        • Reference guides
        • Webinars, videos & presentations
        • Apple Health outreach toolkit
        • COFA outreach toolkit
        • Apple Health Medicare Connect
        • Hospital Presumptive Eligibility
        • Medicaid suspension
        • Training & education overview
        • Community-based training
        • Reference guides
        • Webinars, videos & presentations
        • Apple Health outreach toolkit
        • COFA outreach toolkit
        • Apple Health Medicare Connect
        • Hospital Presumptive Eligibility
        • Medicaid suspension
    • I need medical, dental, or vision care
      • Find Apple Health benefits & services
        • What are my basic covered services?
        • How do I get dental care?
        • Can I get vision care?
        • Other benefits & services
        • What are my basic covered services?
        • How do I get dental care?
        • Can I get vision care?
        • Other benefits & services
      • Other Apple Health programs
        • Noncitizens
        • Apple Health Expansion
        • Apple Health Medicare Connect
        • Apple Health for Workers with Disabilities (HWD)
        • Family Planning Only (FPO)
        • Medically Intensive Children's Program (MICP)
        • Medicare Savings Program
        • Veterans & family members
        • Noncitizens
        • Apple Health Expansion
        • Apple Health Medicare Connect
        • Apple Health for Workers with Disabilities (HWD)
        • Family Planning Only (FPO)
        • Medically Intensive Children's Program (MICP)
        • Medicare Savings Program
        • Veterans & family members
      • Am I eligible?
        • Eligibility overview
        • Individual adults
        • Parents & caretakers
        • Pregnant individuals
        • Children
        • Age 65 & older, or Medicare eligible
        • Aged, blind, or disabled
        • Long-term care & hospice
        • Foster care
        • Eligibility overview
        • Individual adults
        • Parents & caretakers
        • Pregnant individuals
        • Children
        • Age 65 & older, or Medicare eligible
        • Aged, blind, or disabled
        • Long-term care & hospice
        • Foster care
      • Learn about my coverage
        • Coverage with managed care
        • Coverage without managed care
        • American Indians & Alaska Natives
        • Coordination of benefits
        • Premium payment program
        • Patient review & coordination
        • Client rights
        • Coverage with managed care
        • Coverage without managed care
        • American Indians & Alaska Natives
        • Coordination of benefits
        • Premium payment program
        • Patient review & coordination
        • Client rights
      • Use my coverage
        • How do I use my coverage?
        • Enrollment next steps
        • Make my first appointment
        • Transportation services (nonemergency)
        • Apple Health client booklets
        • How do I use my coverage?
        • Enrollment next steps
        • Make my first appointment
        • Transportation services (nonemergency)
        • Apple Health client booklets
      • Manage my coverage
        • Update my income or address
        • Submit my verification
        • Log into my Apple Health accounts
        • Replace my services card
        • Change my health plan
        • Pay my Apple Health premium
        • Cancel my coverage
        • Update my income or address
        • Submit my verification
        • Log into my Apple Health accounts
        • Replace my services card
        • Change my health plan
        • Pay my Apple Health premium
        • Cancel my coverage
      Quick links
      • Apply for or renew Apple Health coverage
      • Apple Health for you
      • Apple Health account logins
      • Find forms & publications
      • Get help paying for prescriptions
      • Behavioral health facilities complaints
      • Ombuds services
      • General eligibility introduction
      • ​Program standard for income & resources
      • Voices of Apple Health
      • Voices of behavioral health & recovery
      MM - Footer
      • Contact Apple Health (Medicaid)
      • News
      • Find Apple Health benefits & services
        • What are my basic covered services?
        • How do I get dental care?
        • Can I get vision care?
        • Other benefits & services
        • What are my basic covered services?
        • How do I get dental care?
        • Can I get vision care?
        • Other benefits & services
      • Other Apple Health programs
        • Noncitizens
        • Apple Health Expansion
        • Apple Health Medicare Connect
        • Apple Health for Workers with Disabilities (HWD)
        • Family Planning Only (FPO)
        • Medically Intensive Children's Program (MICP)
        • Medicare Savings Program
        • Veterans & family members
        • Noncitizens
        • Apple Health Expansion
        • Apple Health Medicare Connect
        • Apple Health for Workers with Disabilities (HWD)
        • Family Planning Only (FPO)
        • Medically Intensive Children's Program (MICP)
        • Medicare Savings Program
        • Veterans & family members
      • Am I eligible?
        • Eligibility overview
        • Individual adults
        • Parents & caretakers
        • Pregnant individuals
        • Children
        • Age 65 & older, or Medicare eligible
        • Aged, blind, or disabled
        • Long-term care & hospice
        • Foster care
        • Eligibility overview
        • Individual adults
        • Parents & caretakers
        • Pregnant individuals
        • Children
        • Age 65 & older, or Medicare eligible
        • Aged, blind, or disabled
        • Long-term care & hospice
        • Foster care
      • Learn about my coverage
        • Coverage with managed care
        • Coverage without managed care
        • American Indians & Alaska Natives
        • Coordination of benefits
        • Premium payment program
        • Patient review & coordination
        • Client rights
        • Coverage with managed care
        • Coverage without managed care
        • American Indians & Alaska Natives
        • Coordination of benefits
        • Premium payment program
        • Patient review & coordination
        • Client rights
      • Use my coverage
        • How do I use my coverage?
        • Enrollment next steps
        • Make my first appointment
        • Transportation services (nonemergency)
        • Apple Health client booklets
        • How do I use my coverage?
        • Enrollment next steps
        • Make my first appointment
        • Transportation services (nonemergency)
        • Apple Health client booklets
      • Manage my coverage
        • Update my income or address
        • Submit my verification
        • Log into my Apple Health accounts
        • Replace my services card
        • Change my health plan
        • Pay my Apple Health premium
        • Cancel my coverage
        • Update my income or address
        • Submit my verification
        • Log into my Apple Health accounts
        • Replace my services card
        • Change my health plan
        • Pay my Apple Health premium
        • Cancel my coverage
    • I need behavioral health support
      • Mental health
        • Mental health crisis lines
        • Mental health services
        • Acute mental health care
        • Problem gambling
        • Mental health advance directives
        • Mental health crisis lines
        • Mental health services
        • Acute mental health care
        • Problem gambling
        • Mental health advance directives
      • Substance use
        • Substance use treatment
        • Alcohol use treatment
        • Opioid use treatment
        • Substance use treatment
        • Alcohol use treatment
        • Opioid use treatment
      • Prenatal, children & young adults
        • Behavioral health services for prenatal, children & young adults
        • Wraparound with Intensive Services (WISe)
        • Family initiated treatment (FIT)
        • Early signs of psychosis
        • Behavioral health services for prenatal, children & young adults
        • Wraparound with Intensive Services (WISe)
        • Family initiated treatment (FIT)
        • Early signs of psychosis
      • American Indians & Alaska Natives
        • Behavioral health services for American Indians & Alaska Natives (AI/AN)
        • Behavioral health services for American Indians & Alaska Natives (AI/AN)
      • Recovery support services
        • What is recovery support?
        • Peer support & counseling
        • Recovery housing
        • What is recovery support?
        • Peer support & counseling
        • Recovery housing
      • Prevention
        • Substance use disorder prevention & mental health promotion
        • Substance use disorder prevention & mental health promotion
      Quick links
      • Apply for or renew Apple Health coverage
      • Apple Health for you
      • Apple Health account logins
      • Find forms & publications
      • Get help paying for prescriptions
      • Behavioral health facilities complaints
      • Ombuds services
      • General eligibility introduction
      • ​Program standard for income & resources
      • Voices of Apple Health
      • Voices of behavioral health & recovery
      MM - Footer
      • Contact Apple Health (Medicaid)
      • News
      • Mental health
        • Mental health crisis lines
        • Mental health services
        • Acute mental health care
        • Problem gambling
        • Mental health advance directives
        • Mental health crisis lines
        • Mental health services
        • Acute mental health care
        • Problem gambling
        • Mental health advance directives
      • Substance use
        • Substance use treatment
        • Alcohol use treatment
        • Opioid use treatment
        • Substance use treatment
        • Alcohol use treatment
        • Opioid use treatment
      • Prenatal, children & young adults
        • Behavioral health services for prenatal, children & young adults
        • Wraparound with Intensive Services (WISe)
        • Family initiated treatment (FIT)
        • Early signs of psychosis
        • Behavioral health services for prenatal, children & young adults
        • Wraparound with Intensive Services (WISe)
        • Family initiated treatment (FIT)
        • Early signs of psychosis
      • American Indians & Alaska Natives
        • Behavioral health services for American Indians & Alaska Natives (AI/AN)
        • Behavioral health services for American Indians & Alaska Natives (AI/AN)
      • Recovery support services
        • What is recovery support?
        • Peer support & counseling
        • Recovery housing
        • What is recovery support?
        • Peer support & counseling
        • Recovery housing
      • Prevention
        • Substance use disorder prevention & mental health promotion
        • Substance use disorder prevention & mental health promotion
    • I help others apply for & access Apple Health
      • Apple Health Eligibility Manual
        • Apple Health eligibility manual overview
        • Introduction overview for general eligibility
        • General eligibility requirements that apply to all Apple Health programs
        • Classic (non-MAGI) based programs manual
        • Modified Adjusted Gross Income (MAGI) based programs manual
        • Long-term services & supports (LTSS) manual
        • Apple Health eligibility manual overview
        • Introduction overview for general eligibility
        • General eligibility requirements that apply to all Apple Health programs
        • Classic (non-MAGI) based programs manual
        • Modified Adjusted Gross Income (MAGI) based programs manual
        • Long-term services & supports (LTSS) manual
      • Additional tools
        • Apple Health manual WAC index
        • Apple Health manual revision log
        • Program standards for income & resources
        • Apple Health manual WAC index
        • Apple Health manual revision log
        • Program standards for income & resources
      • Stakeholder training & education
        • Training & education overview
        • Community-based training
        • Reference guides
        • Webinars, videos & presentations
        • Apple Health outreach toolkit
        • COFA outreach toolkit
        • Apple Health Medicare Connect
        • Hospital Presumptive Eligibility
        • Medicaid suspension
        • Training & education overview
        • Community-based training
        • Reference guides
        • Webinars, videos & presentations
        • Apple Health outreach toolkit
        • COFA outreach toolkit
        • Apple Health Medicare Connect
        • Hospital Presumptive Eligibility
        • Medicaid suspension
      Quick links
      • Apply for or renew Apple Health coverage
      • Apple Health for you
      • Apple Health account logins
      • Find forms & publications
      • Get help paying for prescriptions
      • Behavioral health facilities complaints
      • Ombuds services
      • General eligibility introduction
      • ​Program standard for income & resources
      • Voices of Apple Health
      • Voices of behavioral health & recovery
      MM - Footer
      • Contact Apple Health (Medicaid)
      • News
      • Apple Health Eligibility Manual
        • Apple Health eligibility manual overview
        • Introduction overview for general eligibility
        • General eligibility requirements that apply to all Apple Health programs
        • Classic (non-MAGI) based programs manual
        • Modified Adjusted Gross Income (MAGI) based programs manual
        • Long-term services & supports (LTSS) manual
        • Apple Health eligibility manual overview
        • Introduction overview for general eligibility
        • General eligibility requirements that apply to all Apple Health programs
        • Classic (non-MAGI) based programs manual
        • Modified Adjusted Gross Income (MAGI) based programs manual
        • Long-term services & supports (LTSS) manual
      • Additional tools
        • Apple Health manual WAC index
        • Apple Health manual revision log
        • Program standards for income & resources
        • Apple Health manual WAC index
        • Apple Health manual revision log
        • Program standards for income & resources
      • Stakeholder training & education
        • Training & education overview
        • Community-based training
        • Reference guides
        • Webinars, videos & presentations
        • Apple Health outreach toolkit
        • COFA outreach toolkit
        • Apple Health Medicare Connect
        • Hospital Presumptive Eligibility
        • Medicaid suspension
        • Training & education overview
        • Community-based training
        • Reference guides
        • Webinars, videos & presentations
        • Apple Health outreach toolkit
        • COFA outreach toolkit
        • Apple Health Medicare Connect
        • Hospital Presumptive Eligibility
        • Medicaid suspension
  • Employee & retiree benefits
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      • Find benefits
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      • Manage benefits
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      • Get help
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        • PEBB wellness programs
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        • Medical plans & benefits
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        • Vision plans & benefits
        • Benefits while traveling
        • Find a PEBB plan provider
        • Life, home, auto, AD&D, LTD, FSA, & DCAP benefits
        • PEBB wellness programs
        • Medicare & PEBB benefits while employed
      • Explore costs
        • Medical plan premiums
        • Life insurance premiums
        • Long-term disability insurance premiums
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        • Paying for benefits
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      • Learn how to enroll
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        • For newly eligible employees
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      • Manage benefits
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      • Explore costs
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        • Enroll as a survivor
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        • Enroll as a survivor
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      • Manage benefits
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      • Explore costs
        • Medical, dental & vision plan premiums
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        • Am I eligible?
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      • Learn how to enroll
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        • Verify & enroll my dependents
      • For survivors
        • Enroll as a survivor
        • Defer as a survivor
        • How do I notify SEBB that my loved one has passed away?
        • Enroll as a survivor
        • Defer as a survivor
        • How do I notify SEBB that my loved one has passed away?
      • Manage benefits
        • What is special open enrollment?
        • Change my coverage
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        • What is special open enrollment?
        • Change my coverage
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      • Get help
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      Quick links
      • Benefits 24/7
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      • Contact us
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      • Find benefits
        • Medical plans & benefits
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        • Medical plans & benefits
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        • Vision plans & benefits
        • Benefits while traveling
        • Find a SEBB plan provider
        • Life & FSA benefits
        • SEBB wellness programs
      • Explore costs
        • Medical, dental & vision plan premiums
        • Life insurance premiums
        • Surcharges
        • Paying for benefits
        • Medical, dental & vision plan premiums
        • Life insurance premiums
        • Surcharges
        • Paying for benefits
      • Determine eligibility
        • Am I eligible?
        • Are my dependents eligible?
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        • Am I eligible?
        • Are my dependents eligible?
        • Are my survivors eligible?
      • Learn how to enroll
        • For newly eligible members
        • Verify & enroll my dependents
        • For newly eligible members
        • Verify & enroll my dependents
      • For survivors
        • Enroll as a survivor
        • Defer as a survivor
        • How do I notify SEBB that my loved one has passed away?
        • Enroll as a survivor
        • Defer as a survivor
        • How do I notify SEBB that my loved one has passed away?
      • Manage benefits
        • What is special open enrollment?
        • Change my coverage
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        • Cancel my coverage
        • What is special open enrollment?
        • Change my coverage
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      • Get help
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  • Billers, providers & partners
    • Prior authorization, claims & billing
      • Getting started
        • For new providers
        • Overview of prior authorization (PA), claims & billing
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      • Submit prior authorization (PA)
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      Quick links
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      • Submit prior authorization (PA)
        • Step-by-step guide for prior authorization (PA)
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      • Programs: A-E
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        • Applied Behavior Analysis therapy
        • Child & youth behavioral health services
        • Community behavioral support services
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        • Designated crisis responders
        • Doulas
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      • Programs: F-H
        • Family Planning Only
        • First Steps (maternity support & infant care)
        • Foster care & adoption support
        • Foundational Community Supports
        • Global leasing
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        • Health Home
        • Home health care services: electronic visit verification
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        • First Steps (maternity support & infant care)
        • Foster care & adoption support
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        • Global leasing
        • Ground emergency medical transportation
        • Health Home
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      • Programs: I-N
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        • Medicaid Administrative Claiming
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      • Programs: O-P
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      • Programs: Q-Z
        • Resources for behavioral health providers
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        • Washington Integrated Care Assessment
        • Resources for behavioral health providers
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        • Suicide prevention resources
        • Transhealth program
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        • Washington Integrated Care Assessment
      Quick links
      • Log into ProviderOne
      • Find billing guides & fee schedules
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      • Contact us
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      • Getting started
        • Program benefit packages & scope of services
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        • Program benefit packages & scope of services
        • Patient review & coordination
      • Programs: A-E
        • 340B Drug Pricing Program
        • 90- & 180-day civil commitment beds
        • Applied Behavior Analysis therapy
        • Child & youth behavioral health services
        • Community behavioral support services
        • Dental services
        • Designated crisis responders
        • Doulas
        • Early Periodic Screening, Diagnosis & Treatment
        • 340B Drug Pricing Program
        • 90- & 180-day civil commitment beds
        • Applied Behavior Analysis therapy
        • Child & youth behavioral health services
        • Community behavioral support services
        • Dental services
        • Designated crisis responders
        • Doulas
        • Early Periodic Screening, Diagnosis & Treatment
      • Programs: F-H
        • Family Planning Only
        • First Steps (maternity support & infant care)
        • Foster care & adoption support
        • Foundational Community Supports
        • Global leasing
        • Ground emergency medical transportation
        • Health Home
        • Home health care services: electronic visit verification
        • Family Planning Only
        • First Steps (maternity support & infant care)
        • Foster care & adoption support
        • Foundational Community Supports
        • Global leasing
        • Ground emergency medical transportation
        • Health Home
        • Home health care services: electronic visit verification
      • Programs: I-N
        • Immunization services
        • Indian health programs
        • Intensive behavioral health treatment facilities
        • Intensive residential treatment teams
        • Interpreter services
        • Kidney Disease Program
        • Managed care
        • Medicaid Administrative Claiming
        • Medical equipment and supplies
        • Mobile Crisis Response Endorsement Program
        • Immunization services
        • Indian health programs
        • Intensive behavioral health treatment facilities
        • Intensive residential treatment teams
        • Interpreter services
        • Kidney Disease Program
        • Managed care
        • Medicaid Administrative Claiming
        • Medical equipment and supplies
        • Mobile Crisis Response Endorsement Program
      • Programs: O-P
        • Partnership Access Lines
        • Peer support
        • Pharmacy services
        • Preadmission screening & resident review
        • Prescription drug discount card
        • Primary Care Practice Recognition
        • Program of Assertive Community Treatment
        • Partnership Access Lines
        • Peer support
        • Pharmacy services
        • Preadmission screening & resident review
        • Prescription drug discount card
        • Primary Care Practice Recognition
        • Program of Assertive Community Treatment
      • Programs: Q-Z
        • Resources for behavioral health providers
        • School-based services
        • Substance use disorder
        • Suicide prevention resources
        • Transhealth program
        • Transportation services (nonemergency)
        • Washington Integrated Care Assessment
        • Resources for behavioral health providers
        • School-based services
        • Substance use disorder
        • Suicide prevention resources
        • Transhealth program
        • Transportation services (nonemergency)
        • Washington Integrated Care Assessment
    • Become an Apple Health provider
      • Learn how to enroll
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        • Enroll as a billing provider
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        • Enroll as a nonbilling provider
        • Enroll as a billing agent or clearinghouse
      • What's next
        • Track my application
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      Quick links
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      • Contact us
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      • Learn how to enroll
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        • Enroll as a billing provider
        • Enroll as a health care professional practicing under a group or facility
        • Enroll as a nonbilling provider
        • Enroll as a billing agent or clearinghouse
        • Enrollment overview
        • Eligible provider types & requirements
        • Become a behavioral health provider
        • Become a Community Behavioral Health Support (CBHS) provider
        • Enroll as a billing provider
        • Enroll as a health care professional practicing under a group or facility
        • Enroll as a nonbilling provider
        • Enroll as a billing agent or clearinghouse
      • What's next
        • Track my application
        • Find next steps for new Medicaid providers
        • Track my application
        • Find next steps for new Medicaid providers
      • For existing medicaid providers
        • Update my provider information
        • Revalidation
        • Update my provider information
        • Revalidation
    • Learn ProviderOne
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      Quick links
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      • Contact us
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        • How do I access ProviderOne?
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    • Prior authorization, claims & billing
      • Getting started
        • For new providers
        • Overview of prior authorization (PA), claims & billing
        • Document submission cover sheets
        • HIPAA Electronic Data Interchange (EDI)
        • Audit & program integrity
        • For new providers
        • Overview of prior authorization (PA), claims & billing
        • Document submission cover sheets
        • HIPAA Electronic Data Interchange (EDI)
        • Audit & program integrity
      • Submit prior authorization (PA)
        • Step-by-step guide for prior authorization (PA)
        • Pharmacy prior authorization
        • Step-by-step guide for prior authorization (PA)
        • Pharmacy prior authorization
      • Submit claims
        • Provider billing guides & fee schedules
        • Hospital rates & reimbursement
        • Provider billing guides & fee schedules
        • Hospital rates & reimbursement
      Quick links
      • Log into ProviderOne
      • Find billing guides & fee schedules
      • Find forms & publications
      • Sign up for Provider Alerts
      • ProviderOne Billing & Resource Guide
      • ProviderOne Discovery Log
      • ProviderOne maintenance
      • Termination & exclusion list
      MM - Footer
      • Contact us
      • News
      • Getting started
        • For new providers
        • Overview of prior authorization (PA), claims & billing
        • Document submission cover sheets
        • HIPAA Electronic Data Interchange (EDI)
        • Audit & program integrity
        • For new providers
        • Overview of prior authorization (PA), claims & billing
        • Document submission cover sheets
        • HIPAA Electronic Data Interchange (EDI)
        • Audit & program integrity
      • Submit prior authorization (PA)
        • Step-by-step guide for prior authorization (PA)
        • Pharmacy prior authorization
        • Step-by-step guide for prior authorization (PA)
        • Pharmacy prior authorization
      • Submit claims
        • Provider billing guides & fee schedules
        • Hospital rates & reimbursement
        • Provider billing guides & fee schedules
        • Hospital rates & reimbursement
    • Program information for providers
      • Getting started
        • Program benefit packages & scope of services
        • Patient review & coordination
        • Program benefit packages & scope of services
        • Patient review & coordination
      • Programs: A-E
        • 340B Drug Pricing Program
        • 90- & 180-day civil commitment beds
        • Applied Behavior Analysis therapy
        • Child & youth behavioral health services
        • Community behavioral support services
        • Dental services
        • Designated crisis responders
        • Doulas
        • Early Periodic Screening, Diagnosis & Treatment
        • 340B Drug Pricing Program
        • 90- & 180-day civil commitment beds
        • Applied Behavior Analysis therapy
        • Child & youth behavioral health services
        • Community behavioral support services
        • Dental services
        • Designated crisis responders
        • Doulas
        • Early Periodic Screening, Diagnosis & Treatment
      • Programs: F-H
        • Family Planning Only
        • First Steps (maternity support & infant care)
        • Foster care & adoption support
        • Foundational Community Supports
        • Global leasing
        • Ground emergency medical transportation
        • Health Home
        • Home health care services: electronic visit verification
        • Family Planning Only
        • First Steps (maternity support & infant care)
        • Foster care & adoption support
        • Foundational Community Supports
        • Global leasing
        • Ground emergency medical transportation
        • Health Home
        • Home health care services: electronic visit verification
      • Programs: I-N
        • Immunization services
        • Indian health programs
        • Intensive behavioral health treatment facilities
        • Intensive residential treatment teams
        • Interpreter services
        • Kidney Disease Program
        • Managed care
        • Medicaid Administrative Claiming
        • Medical equipment and supplies
        • Mobile Crisis Response Endorsement Program
        • Immunization services
        • Indian health programs
        • Intensive behavioral health treatment facilities
        • Intensive residential treatment teams
        • Interpreter services
        • Kidney Disease Program
        • Managed care
        • Medicaid Administrative Claiming
        • Medical equipment and supplies
        • Mobile Crisis Response Endorsement Program
      • Programs: O-P
        • Partnership Access Lines
        • Peer support
        • Pharmacy services
        • Preadmission screening & resident review
        • Prescription drug discount card
        • Primary Care Practice Recognition
        • Program of Assertive Community Treatment
        • Partnership Access Lines
        • Peer support
        • Pharmacy services
        • Preadmission screening & resident review
        • Prescription drug discount card
        • Primary Care Practice Recognition
        • Program of Assertive Community Treatment
      • Programs: Q-Z
        • Resources for behavioral health providers
        • School-based services
        • Substance use disorder
        • Suicide prevention resources
        • Transhealth program
        • Transportation services (nonemergency)
        • Washington Integrated Care Assessment
        • Resources for behavioral health providers
        • School-based services
        • Substance use disorder
        • Suicide prevention resources
        • Transhealth program
        • Transportation services (nonemergency)
        • Washington Integrated Care Assessment
      Quick links
      • Log into ProviderOne
      • Find billing guides & fee schedules
      • Find forms & publications
      • Sign up for Provider Alerts
      • ProviderOne Billing & Resource Guide
      • ProviderOne Discovery Log
      • ProviderOne maintenance
      • Termination & exclusion list
      MM - Footer
      • Contact us
      • News
      • Getting started
        • Program benefit packages & scope of services
        • Patient review & coordination
        • Program benefit packages & scope of services
        • Patient review & coordination
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Breadcrumb

  1. Home
  2. PEBB benefits administrators
  3. PEBB participating employer groups
  4. Enrollment
  5. Newly eligible employees

We’re stabilizing Benefits 24/7

See the updates on Benefits 24/7 stabilization efforts.

Newly eligible employees

Information about the requirements and processes for enrolling employees who become newly eligible for the employer contribution toward Public Employees Benefits Board (PEBB) benefits.

On this page

  • Enrollment requirements
  • Adding eligible dependents to coverage
  • Dual enrollment
  • Waiving medical coverage
  • Processing employee enrollment forms and documents
  • When benefits begin

Providing notice of the determination of eligibility

Employers must provide written notice of the determination of eligibility (or ineligibility) to an employee upon hire and when an employee experiences a change in eligibility. The notice should be provided within a reasonable time frame as part of the hiring process and employees must have no less than ten calendar days after the date of receiving notice of eligibility to elect benefits (PEBB Policy 11-1).

Learn about providing notification of eligibility for state agencies and institutions of higher education or for employer groups.

Enrollment requirements

Newly eligible employees must complete and submit their elections and dependent verification (if applicable), no later than 31-days after becoming eligible for PEBB benefits (WAC 182-12-197).

Note: Enrollment elections must be submitted, even if an employee chooses to waive PEBB medical.

How do newly eligible employees complete their enrollment?

Newly eligible employees must complete their enrollment online using Benefits 24/7. However, employees may instead choose to complete and submit the following applicable forms to their benefits administrator (BA) for processing.

Additional forms and educational materials are available to download on the Forms and publications webpage.

Medical, dental, vision, employee-paid LTD insurance, FSAs, and the DCAP

  • PEBB Employee Enrollment/Change form*
    • This form is for all eligible employees, except medical-only groups and is required for making medical and dental elections (including waiving medical), enrolling eligible dependents, and attesting to the premium surcharges (if applicable).
  • PEBB Employee Enrollment/Change form for medical-only groups
    • This form is for eligible employees of medical-only groups and is required for making medical elections, enrolling eligible dependents, and attesting to the premium surcharges (if applicable).
  • Long-term Disability Enrollment/Change form*
    • This form is for all eligible employees, except medical-only groups and is required for electing to reduce or decline automatic enrollment in employee-paid long-term disability insurance at the 60% coverage level.
  • PEBB Midyear Enrollment form**
    • This form is only for employees of state agencies and higher-education institutions and is only required if electing to participate in the PEBB Program’s Medical Flexible Spending Arrangement (FSA), Limited Purpose FSA, and/or Dependent Care Assistance Program.

* Pierce County, Washington State University, and University of Washington employees must enroll through Workday.
** Washington State University, and University of Washington employees must enroll through Workday.

Supplemental life and accidental death and dismemberment (AD&D) insurance

Eligible employees can use MetLife’s MyBenefits portal to elect supplemental life and AD&D insurance for themselves and their eligible dependents and to add their beneficiaries. However, employees may choose to complete and submit the MetLife Enrollment/Change form or the Beneficiary Designation form instead. Employees cannot make life or AD&D elections using Benefits 24/7.

Once completed, employees should submit the form directly to MetLife using the submission instructions on the form.

Notes:

  • Employees may choose to elect supplemental life and AD&D insurance at any time. However, if they apply for supplemental life insurance after their 31-day eligibility period or outside of a special open enrollment period, MetLife must approve the request and evidence of insurability will be required.
  • Basic and supplemental life and AD&D insurance do not apply to medical-only groups.

Learn more on the Life and AD&D webpage.

Flexible Spending Arrangements (FSAs) and Dependent Care Assistance Program (DCAP)

Newly eligible employees may elect to participate in the Medical FSA or Limited Purpose FSA, and the DCAP by submitting the Midyear Enrollment form to their BA. Employees cannot make FSA or DCAP elections using Benefits 24/7.

If the form is received within the required timeframe, BAs should follow the instructions provided on the FSA and DCAP webpage to process the enrollment.

What if an employee is regaining eligibility after returning to work?

Enrollment requirements vary for employees who are regaining eligibility for PEBB benefits after returning for work (e.g., following a period of approved leave, after a layoff, etc.).

Review the D series worksheets to learn more.

What if an employee is transferring from another PEBB employer?

Eligible employees who transfer from one PEBB employer to another without a break in benefits are not considered newly eligible and do not make new benefit elections. Their benefit elections remain the same with the new employer.

Note: A break in benefits is one full calendar month or more in which the employee does not receive the employer contribution toward PEBB coverage.

Employees enrolled in a Medical Flexible Spending Arrangement (FSA), Limited Purpose FSA, or the Dependent Care Assistance Program (DCAP) may continue participation if the employee is:

  • Transferring from one state agency or institution of higher education to another, and
  • The time between employments is 30 days or less, and
  • Is within the current plan year.

To continue participation, the employee must submit the Agency Transfer form to their BA at the new employer. The form must be received no later than 31 days after the employee's first day of work with the new employer.

If the employee does not meet the above criteria, participation cannot be continued until the beginning of the next plan year.

Review the A5 worksheet to learn more.

Adding eligible dependents to coverage

Benefits administrators should provide the E-1 worksheet and E-2 worksheet to employees seeking to add dependents to PEBB benefits.

Employees adding eligible dependents to their PEBB medical and/or dental coverage must submit valid dependent verification (DV) documents before their dependents can be enrolled. Both the enrollment elections and DV must be received in Benefits 24/7 or by the BA as follows:

  • When newly eligible: No later than 31 days after the date the employee becomes eligible for PEBB benefits.
  • During annual open enrollment (OE): No later than the last day of OE.
  • During a special open enrollment (SOE): Generally, no later than 60 days after the date of the event that created the SOE.

Additional forms may be required to enroll eligible dependents. Learn more on the Dependents webpage.

What if required forms and verification documents are not received within the required timeframe?

If the required forms and verification documents are not received by the deadline, dependents cannot be enrolled until next annual OE, or an SOE occurs that allows for the enrollment of a dependent (WAC 182-12-262).

Dual enrollment

Eligible employees and dependents are limited to a single enrollment in medical, dental, and vision plans in either the PEBB Program or School Employees Benefits Board (SEBB) Program (WAC 182-12-123).

Dual eligibility in the PEBB Program

Employees eligible for the employer contribution toward PEBB benefits under more than one employer (dual eligibility) must choose to enroll in benefits under only one employer.

What if an eligible PEBB employee is also eligible for PEBB benefits as a dependent?

Eligible employees who are also eligible as a dependent under their spouse’s, state-registered domestic partner’s, or parent’s PEBB coverage (dual eligibility), may choose one of the following options during an eligible enrollment period:

  1. Enroll in PEBB medical under their own account as an employee, or
  2. Waive enrollment in PEBB medical under their own account and enroll in PEBB medical as a dependent, or
  3. Waive enrollment in PEBB medical under their own account if they are enrolled in other employer-based group medical, a TRICARE plan, or Medicare.

*Employees who waive enrollment in PEBB medical for either of the reasons listed above must enroll in the following PEBB benefits under their own account through their employer:

  • Dental,
  • Basic life insurance,
  • Basic AD&D insurance, and
  • Employer-paid LTD insurance
    • Eligible employees will also be enrolled in employee-paid LTD insurance unless they decline the coverage (WAC 182-12-128).
    • Seasonal employees who work a season of less than nine months and Port Commissioners are not eligible for employee-paid LTD. These employees are eligible for employer-paid LTD but must be made ineligible for employee-paid LTD in Benefits 24/7.

*Note: The above requirement does not apply to employees of PEBB participating employer groups offering medical-only benefits to their eligible employees.

Learn more about waiving PEBB medical coverage.

Dual eligibility in the PEBB and SEBB Programs

What if an eligible PEBB employee is also eligible for SEBB benefits as an employee?

Employees eligible for the employer contribution toward PEBB benefits and School Employees Benefits Board (SEBB) benefits (dual eligibility) must choose to enroll in medical, dental, and vision under only one employer (PEBB or SEBB) and must waive these benefits with the other employer.

*Employees who are eligible for both PEBB and SEBB must enroll in the following benefits under both employers:

  • Basic life insurance,
  • Basic AD&D insurance, and
  • Employer-paid LTD insurance.
    • Employees will also be enrolled in employee-paid LTD insurance unless they decline the coverage (WAC 182-12-128).
    • Seasonal employees who work a season of less than nine months and Port Commissioners are not eligible for employee-paid LTD. These employees are eligible for employer-paid LTD but must be made ineligible for employee-paid LTD in Benefits 24/7.

*Note: The above requirement does not apply to employees of PEBB participating employer groups offering medical-only benefits to their eligible employees.

What if an eligible PEBB employee is also eligible for SEBB benefits as a dependent?

Employees who are also eligible for SEBB benefits as a dependent (dual eligibility), may choose one of the following options during an eligible enrollment period:

  1. Enroll in PEBB medical (with vision) and dental under their own account as an employee, or
  2. Waive enrollment in PEBB medical and dental and enroll in SEBB medical, dental, and vision as a dependent, or
  3. Waive enrollment in PEBB medical and dental under their own account if they are enrolled in SEBB vision and dental as a dependent and are enrolled in other employer-based group medical, a TRICARE plan, or Medicare.

*Employees who waive enrollment in PEBB medical for either of the reasons listed above must enroll in the following PEBB benefits under their own account through their employer:

  • Basic life insurance,
  • Basic AD&D insurance, and
  • Employer-paid LTD insurance
    • Eligible employees will also be enrolled in employee-paid LTD insurance unless they decline the coverage (WAC 182-12-128).
    • Seasonal employees who work a season of less than nine months and Port Commissioners are not eligible for employee-paid LTD. These employees are eligible for employer-paid LTD but must be made ineligible for employee-paid LTD in Benefits 24/7.

*Note: The above requirement does not apply to employees of PEBB participating employer groups offering medical-only benefits to their eligible employees.

Learn more about waiving PEBB medical coverage.

Employers pay the employer contribution when PEBB medical and dental are waived.

Employers must pay the employer contribution towards PEBB benefits as required in WAC 182-08-190(5), even if the employee chooses to waive PEBB medical and dental to enroll in SEBB medical, dental, and vision coverage. This does not apply to PEBB participating medical-only employer groups.

If dual enrollment occurs, and no action is taken to resolve dual enrollment during an eligible enrollment period, the programs will automatically enroll or disenroll an individual as described the Dual Enrollment Q&A for BAs and WAC 182-12-123(6).

Learn more about dual enrollment in Chapter 3 of the Benefits 24/7 manual.

Waiving medical coverage

Employees may waive enrollment in PEBB medical during the following timeframes if they are enrolled in other employer-based group medical (including PEBB or SEBB), a TRICARE plan, or Medicare (WAC 182-12-128):

  • When newly eligible: No later than 31 days after the date the employee becomes eligible for PEBB benefits.
  • During annual open enrollment (OE): No later than the last day of OE.
  • During a special open enrollment (SOE): No later than 60 days after the date of the event that created the SOE.

Note: If an employee waives medical coverage for themselves, their dependents cannot be enrolled in medical.

Employees who waive enrollment in PEBB medical must enroll in the following PEBB benefits (this does not apply to medical-only groups):

  • Dental*,
  • Basic life insurance,
  • Basic AD&D insurance, and
  • Employer-paid LTD insurance
    • Eligible employees will also be enrolled in employee-paid LTD insurance unless they decline the coverage (WAC 182-12-128).
    • Seasonal employees who work a season of less than nine months and Port Commissioners are not eligible for employee-paid LTD. These employees are eligible for employer-paid LTD but must be made ineligible for employee-paid LTD in Benefits 24/7.

*In addition to waiving PEBB medical, an employee may also waive enrollment in dental only if they are enrolled in SEBB medical, dental and vision, or they are enrolled SEBB dental and vision and other employer-based group medical, a TRICARE plan, or Medicare. See the dual enrollment section on this webpage for more information.

How do employees waive medical coverage?

To waive PEBB medical, employees must complete and submit the appropriate PEBB Employee Enrollment/Change form to their BA by the required deadline.

Enrolling in PEBB medical coverage after waiving

Employees who waive PEBB medical coverage, may enroll in PEBB medical during annual open enrollment or if a qualifying special open enrollment event occurs.

Learn more about when employees may make changes.

Processing employee enrollment forms and documents

When required forms and documents are received by the deadline:

  1. Date-stamp all documents with the date received.
  2. Review forms for accuracy and completeness.
  3. Complete the employer section of the Employee Enrollment/Change and LTD Enrollment/Change forms.
  4. Remind employees that new forms supersede forms submitted in the past.
  5. Remind employees that valid dependent verification documents are required before their dependents can be enrolled.
  6. Enroll the employee (and dependents, if applicable) in Benefits 24/7.
    1. If Outreach and Training enters enrollment for you, submit the required forms for processing.

Note: If you receive an employee's MetLife enrollment form or Navia Midyear enrollment form, review the form(s) for completeness and return them to the employee. Instruct the employee to send the form(s) directly to the carrier using the instructions provided on each form.

What if enrollment forms are not received timely?

If required forms are not received or enrollment has not been completed in Benefits 24/7 by the deadline, enroll the employee in Benefits 24/7 as a single subscriber (no dependents enrolled) in the following default coverages (WAC 182-08-197 (1)(b)):

  • Uniform Medical Plan Classic
    • With the $25 monthly tobacco use premium surcharge
  • Uniform Dental Plan
  • Basic life insurance
  • Basic accidental death & dismemberment insurance
  • Employer-paid long-term disability insurance
  • Employee-paid (60%) long-term disability insurance
    • Seasonal employees who work a season of less than nine months and Port Commissioners are not eligible for employee-paid LTD. These employees are eligible for employer-paid LTD but must be made ineligible for employee-paid LTD in Benefits 24/7.

Medical-only employer groups

Employees of medical-only employer groups who do not submit forms by the deadline, must be defaulted in Benefits 24/7 as a single subscriber, enrolled in the Uniform Medical Plan Classic and the Uniform Dental Plan with the $25 monthly tobacco use premium surcharge. If Outreach and Training enters enrollment for you, notify us when forms have not been submitted timely using HCA Support.

When benefits begin

For newly eligible employees (except faculty hired on a quarter/semester to quarter/semester basis), the following benefits begin the first day of the month following the day the employee becomes eligible for PEBB benefits. However, if the employee becomes eligible on the first working day of the month, benefits begin that day (WAC 182-12-114).

  • Medical
  • Dental
  • Basic life insurance
  • Basic AD&D insurance
  • Employer-paid LTD insurance
  • Employee-paid LTD insurance
    • Eligible employees will also be enrolled in employee-paid LTD insurance unless they decline the coverage (WAC 182-12-128).
    • Seasonal employees who work a season of less than nine months and Port Commissioners are not eligible for employee-paid LTD. These employees are eligible for employer-paid LTD but must be made ineligible for employee-paid LTD in Benefits 24/7.
  • Flexible Spending Arrangement and/or Dependent Care Assistance Program
    • FSA/DCAP benefits are available to employees of state agencies and higher-education institutions only.

Supplemental life and AD&D insurance coverages begin on the first day of the month following the date MetLife receives the required form or approves the enrollment (WAC 182-12-114).

Need help determining when benefits begin?

Use the First working day of the month / effective date of coverage table to help determine when benefits begin based on an employee's date of eligibility.

Faculty hired on quarter/semester to quarter/semester basis

For faculty hired on quarter/semester to quarter/semester basis, that the employer anticipates will not work for the entire instructional year or equivalent nine-month period, benefits begin the first day of the month following the beginning of the second consecutive quarter/semester of half-time or more employment.

If the first day of the second consecutive quarter/semester is the first working day of the month, then benefits begin at the beginning of the second consecutive quarter/semester (WAC 182-12-114(3)(c)(ii)).

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