Contact us
The Washington State Health Care Authority's Outreach & Training (O&T) team is here to assist you with the administration of PEBB benefits.
As a benefits administrator (BA), you can ask questions and send documents to O&T using the resources provided below. Please do not share these resources with your employees.
Need to contact Outreach and Training?
HCA Support
HCA Support is a secure, web-based correspondence program that allows you, as a PEBB BA, to communicate directly with O&T.
- Send a secure message to O&T through HCA Support.
- HCA Support user guide
Phone
- 1-800-700-1555
- TRS users dial 711 through the Washington Relay service
Fax
- 360-725-0771
Mailing address
- P.O. Box 42684
Olympia, WA 98504-2684
Website feedback
- Send us secure feedback about the PEBB Benefits Administrator website.