Contact us
The Washington State Health Care Authority's Outreach & Training (O&T) team is here to assist you with the administration of PEBB benefits.
As a benefits administrator (BA), you can ask questions and send documents to O&T using the resources provided below. Please do not share these resources with your employees.
HCA Support has replaced the use of FUZE for all correspondence between benefits administrators and the PEBB Program.
Need to contact Outreach and Training?
HCA Support
HCA Support is a secure, web-based correspondence program that allows you, as a PEBB BA, to communicate directly with O&T.
- Send a secure message to O&T through HCA Support.
- HCA Support user guide
Phone
- 1-800-700-1555
- TRS users dial 711 through the Washington Relay service
Fax
- 360-725-0771
Mailing address
- P.O. Box 42684
Olympia, WA 98504-2684
Website feedback
- Send us secure feedback about the PEBB Benefits Administrator website.