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PEBB and SEBB customer service phones and lobby services will be unavailable from 1:30 to 4 p.m., Thursday, April 16.
SmartHealth (PEBB)
SmartHealth is Washington State's voluntary wellness program that supports you on your journey toward living well. It is included in your PEBB benefits at no cost to you.
On this page
Start your journey
Why SmartHealth?
SmartHealth supports whole person well-being. Join activities that support all of you, including managing stress, building resiliency, and adapting to change.
As you progress on your wellness journey, you may also qualify for the SmartHealth wellness incentive.
Who is eligible?
Generally, subscribers and their spouse or state-registered domestic partner enrolled in a PEBB medical plan can participate in SmartHealth.
However, only the following subscribers can qualify for the SmartHealth wellness incentive:
- Employees.
Are you an employee waiving PEBB medical coverage? If so, you can still access SmartHealth, but you will not qualify for the SmartHealth wellness incentives. - Retirees not enrolled in Medicare Part A and Part B.
Are you a retiree deferring PEBB retiree insurance coverage? If so, you will not have access to SmartHealth and will not qualify for the SmartHealth wellness incentives. - PEBB Continuation Coverage (Unpaid Leave) subscribers.
- PEBB Continuation Coverage (COBRA) subscribers not enrolled in Medicare Part A and Part B.
What is the incentive?
Eligible PEBB subscribers can qualify for a $125 wellness incentive.
To get your $125 incentive, you must qualify in 2026 and be enrolled in a PEBB medical plan as a subscriber in 2027.
How you receive your $125 incentive depends on the type of medical plan you enroll in for 2027.
- Consumer-directed health plans (CDHPs): A one-time deposit of $125 into the subscriber's health savings account (HSA) in January 2027.
- All other plans: A $125 reduction to the subscriber's 2027 PEBB medical plan deductible in January 2027.
How do I qualify?
Complete all three steps within the deadlines described below to qualify for the wellness incentive.
- Get started. Sign in to SmartHealth.
- Take the assessment. Finish the 15-minute SmartHealth well-being assessment and earn 800 points.
- Qualify. Join and track activities to earn at least 2,000 total points by your deadline to qualify for the $125 wellness incentive in 2027.
Do you need an accommodation? If you are unable to complete a wellness incentive requirement, contact WebMD (SmartHealth administrator) at 1-800-947-9541. They will work with you to provide an alternative requirement that will allow you to qualify for the wellness incentive or waive the requirement. See PEBB Program Administrative Policy 91-1 and SmartHealth wellness program reasonable alternative standard FAQs.
When is the deadline?
Your deadline to qualify for the $125 wellness incentive depends on the date your PEBB medical coverage becomes effective. Use the table below to find your deadline. You must take the well-being assessment and earn at least 2,000 total points to qualify.
| Subscriber type | Deadline |
|---|---|
| Current PEBB subscriber | November 30, 2026 |
| New PEBB subscriber with a medical effective date in January through September 2026 | November 30, 2026 |
| New PEBB subscriber with a medical effective date in October through December 2026 | December 31, 2026 |
How do I find my $125 wellness incentive?
If you qualified for the incentive in 2025, join the "How do I find my $125" activity in SmartHealth. It shows you how to find your incentive, plus you can earn 125 points. The incentive is applied in January 2026.
Resources
Recorded presentations and webinars are below.
Contact
For questions about eligibility for SmartHealth
Employees: Contact your payroll or benefits office
All other subscribers: Contact the PEBB Program
For questions about the SmartHealth portal
WebMD (SmartHealth administrator)
Online: Contact SmartHealth
Phone: 1-800-947-9541 Monday through Friday 6 a.m. to 6 p.m. Pacific Time